Commercial Operations

1 week ago

Cairo, Egypt Property Finder Full time

**Year Founded**

2007

**Headquarters**

Dubai, United Arab Emirates

**Website**

**Company Profile**

Founded by Michael Lahyani in 2005 as a magazine (Al Bab World), Property Finder today is the leading property portal in the Middle East, North Africa and Turkey (MENAT) region. The platform offers a host of products and services tailored to make the home search process transparent for millions who visit the portal while creating value for the partners who advertise on the platform.

Over the years, we've expanded our operations to Qatar, Bahrain, Saudi Arabia, Turkey, and Egypt, solidifying our position as a regional powerhouse in the proptech space. With over 500+ dedicated people in 6 regional offices, we facilitate more than 7 million monthly visits across our platforms. We have become the go-to destination for consumers in search of their next home.

**Our promise to talent**

We encourage our people, called creators, to move fast, to be bold and offer them countless ways to make an impact in a fast-growing and talent-centric organisation.

Our goal is to ensure that our people find their time at Property Finder a rewarding experience where the company’s growth also means personal growth.

Overall it is a place **for you to be your best self.**

Job Title:
Commercial Operations & Insights Manager

Department:
Commercial Operations

Reporting to (title):
Head of Group Commercial Operations

Working pattern:
Full Time, Permanent

As we continue to grow and innovate, we are seeking a seasoned** Commercial Operations & Insights Manager** to join our team in Egypt. This role is pivotal in driving our revenue operations and leveraging Salesforce to optimise our sales processes and reporting with executive level exposure.

**Role Overview**:
As the Commercial Operations Manager at Property Finder, you will play a crucial role in supporting the Head of Commercial Ops with enhancing our commercial operations efficiency and effectiveness. You will be responsible for developing, implementing, and managing sales processes, reporting, and analytics to drive revenue growth and support our sales team. This role requires a deep understanding of sales and revenue operations, strong Salesforce expertise, and the ability to collaborate effectively with cross-functional teams along with presenting key data points and insights at executive level.

**Key Responsibilities**:
**Sales Process Optimisation**:

- Collaborate with sales teams to streamline and optimise sales processes, from lead generation to deal closure, leveraging Salesforce automation and workflows and provide all key insights to foster faster deal closing time and revenue growth.

**Reporting, Analytics & Actionable Insights**:

- Develop and maintain a suite of reports and dashboards in Salesforce (Analytics Studio) to provide actionable insights to the sales and executive teams. Monitor key performance metrics and trends to support data-driven decision-making. Provide key insights to Country Managers and Sales leadership with weekly, monthly and quarterly cadence to help identify potential growth opportunities and possible risks.

**Team Growth**:

- You will be responsible for as aspects of managing and fostering growth in your team and ensure constant progression in terms of development and delivering impactful milestones/OKRs

**Data Management**:

- Oversee data hygiene and governance initiatives to maintain data quality and integrity within Salesforce. Implement data enrichment strategies as needed.

**Cross-functional Collaboration**:

- Work closely with Sales, Marketing, Finance, and other departments to ensure alignment and collaboration on key commercial operations initiatives.
- Travel to key markets from time to time ensure operational standards are maintained

**Training and User Support**:

- Provide training and support to sales and operations teams to maximise their use of Salesforce. Address user queries and troubleshoot issues as they arise.

**Technology Integration and driving efficiency**:

- Evaluate and recommend technology solutions that complement Salesforce to enhance commercial operations and sales efficiency. Identify key tools that can improve the sales journey and be able to present business cases at ELT level for consideration.

**Qualifications**:

- Bachelor's degree in Business, Finance, or a related field.
- Proven experience (5+ years) in a Sales or Revenue Operations role, preferably in a tech related company. Consultancy background preferred.
- Deep expertise in Salesforce reporting.
- Strong analytical and problem-solving skills.
- Excellent communication and collaboration skills.
- Experience with data management and CRM best practices.
- Salesforce certification is a plus.

Property Finder is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

**Property Finder Principles**
- Move fast and make things happen
- Data beats opinions
- Don

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