Customer Experience Teamlead

**TEAMLEAD** is a development department that solves the most complex tasks of providing, state-of-the-art IT solutions. We create products that close the full cycle of the commodity business, from traffic extraction to the delivery of parcels to the end consumer. We operate in 25 countries, with plans to open 6 more by the end of the year, aiming for the...

**TEAMLEAD** is a development department that solves the most complex tasks of providing, state-of-the-art IT solutions. We create products that close the full cycle of the commodity business, from traffic extraction to the delivery of parcels to the end consumer. We operate in 25 countries, with plans to open 6 more by the end of the year, aiming for the...

Experience defining requirements and using data and metrics to generate business insights. - Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. - 2-5 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer, Data Engineer, or equivalent. - Technical skills - Advanced...

Job description High-level Responsibilities - Develop and execute strategic paid marketing campaigns across multi media including but not limited to social; search, display, video, and traditional media (audio, out of home). - Manage all paid media campaigns from configuration, launch, and ongoing optimization - including strategy, data-based optimization,...

We are looking for an enthusiastic and dedicated customer experience specialist to enhance our customer experiences. You will be tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services and collaborate with internal departments to optimize customer services and brand awareness. - Nurturing...

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

**About Passport**: As the day-to-day customer experience associate for our brands, you’ll be integral in building a trusting relationship with our customers and their customers. We want to ensure that our customers have a seamless experience with Passport. We're looking for more than someone to answer our support tickets; we're looking for an empathetic...

Join us to transform the way people work, everywhere. Our products are the global standard for process intelligence and automation at more than 10,000 organizations across 90 countries. You'll help customers accelerate their digital transformation, bringing them a quicker, easier, better way to work. **About the Role**: The Customer Experience Manager (CEM)...

**About us**: Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...

**About the role** As the Customer Experience Manager, you will be part of the Experience Team focusing on maintaining a world-class customer support function by implementing and optimizing metric-driven policies, procedures, and quality standards. You will function as a strategic, customer-facing, results-driven, and innovative operations leader; managing...

**About us** Convertedin is a marketing operating system for e-Commerce. It utilizes data and shoppers' insights to create personalized multi-channel marketing that boosts customer engagement and maximizes their return on their marketing budget by leveraging artificial intelligence capabilities. Convertedin has helped more than 800 e-Commerce...

**Responsibilities**: - Manage and execute customer bookings against space and equipment availability. - Manage and execute documentation process. - Manage and execute invoicing and BL Delivery. - Complete required periodical reports. - Cooperate with Sales counterpart for maximum customer retention and satisfaction. - Meet designated customer SLAs. -...

**Role Brief**: **What you will be working on here in Koinz**: - Demonstrating exemplary customer service skills in every interaction and ensuring timely, one-contact resolution with customers. - Managing merchant inquiries and live order operations. - Effectively de-escalating customer issues using empathy and conflict resolution skills. - Utilizing...

Wasla is the first ever emerging markets mobile web browser and desktop extension that helps users save money, pay securely, build their credit profiles and gain access to flexible and convenient financing "Buy Now Pay Later" through an End-to-End E-commerce Experience. **If you’ve demonstrated sound judgment, strong analytical skills and experience in the...

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience **Responsibilities**: - Managing and executing customer bookings against space and equipment availability. - Managing and executing documentation process. - Managing and executing invoicing and BL Delivery. - Completing required...

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience **Responsibilities**: - Managing and executing customer bookings against space and equipment availability. - Managing and executing documentation process. - Managing and executing invoicing and BL Delivery. - Completing required...

**Janssen NEMA is recruiting a Customer Experience Lead for NEMA to be located in Cairo, Egypt.** Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees...

**Job Title**: Accounts Receivable Accountant **Job Type**: Full-time Contract - Immediate Hire **Department**:Finance **Work Location**:New Cairo, Egypt **About Transmar**: - Transmar is a leading regional containerized cargo shipping company, providing fast and reliable logistics solutions for a growing customer base of businesses that span the Middle...

**Johnson & Johnson**: Janssen Egypt is recruiting for Customer Experience Lead for GCC to be located in Cairo, Egypt. Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being...

**Commercial CE Manager.CRM & Customer Experience** **-** **(** **230001T2** **)** **Description** **Job Purpose** **Report To Position Name** Strategy: 1. Designing the customer experience strategy through the initiation of a broad improvement program across the different touch points, while deciding on a structure ,priorities and inject the change...