Customer Experience Export Specialist

2 weeks ago


مصر, Egypt Transmar International Full time

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience

**Responsibilities**:

- Managing and executing customer bookings against space and equipment availability.
- Managing and executing documentation process.
- Managing and executing invoicing and BL Delivery.
- Completing required periodical reports.
- Cooperating with Sales counterpart for maximum customer retention and satisfaction.
- Meeting designated customer SLAs.
- Proactively helping customers with their shipment process.
- Following up on the forecasted shipping volumes of the customers.
- Managing existing accounts.

**Education and Experience**:

- 2 years of experience in any customer service/account management role
- Bachelor’s degree in relevant field (Preferably Shipping or Logistics)

Application Question(s):

- What is your current Net monthly salary?
- What is your Expected monthly salary?
- What is your notice period?
- Do you have previous experience in Shipping or Logistics?



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