Customer Experience Manager

**Job Information**: Number of Positions **1** *** Business Line **Mobility Services** *** Function **Quality** *** City **Obour** *** State/Province **Cairo** *** Country **Egypt** *** Zip/Postal Code **11311** *** - Represent the customer’s voice redefining how customer experience should be run, aligning experience concepts,...

**About the role** As the Customer Experience Manager, you will be part of the Experience Team focusing on maintaining a world-class customer support function by implementing and optimizing metric-driven policies, procedures, and quality standards. You will function as a strategic, customer-facing, results-driven, and innovative operations leader; managing...

Experience defining requirements and using data and metrics to generate business insights. - Bachelor’s degree in Engineering, Mathematics, Statistics or similar quantitative discipline. - 2-5 years in relevant experience as Business Analyst, Data Scientist, Business Intelligence Engineer, Data Engineer, or equivalent. - Technical skills - Advanced...

**The role of a customer experience (CX) specialist is to ensure that the telesales/customer service agent follows a buyer-centric approach and delivers a smooth, unfragmented and consistent customer experience across all touchpoints and at all stages of the customer journey. A customer experience specialist is responsible for keeping track of customer...

**Responsibilities**: - Manage and execute customer bookings against space and equipment availability. - Manage and execute documentation process. - Manage and execute invoicing and BL Delivery. - Complete required periodical reports. - Cooperate with Sales counterpart for maximum customer retention and satisfaction. - Meet designated customer SLAs. -...

**Innovate to solve the world's most important challenges**: The future is what we make it. When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even...

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience **Responsibilities**: - Managing and executing customer bookings against space and equipment availability. - Managing and executing documentation process. - Managing and executing invoicing and BL Delivery. - Completing required...

**Job Purpose**: Maintaining customer relationships and execution process as well as offering the optimum customer experience **Responsibilities**: - Managing and executing customer bookings against space and equipment availability. - Managing and executing documentation process. - Managing and executing invoicing and BL Delivery. - Completing required...

**About Passport**: As the day-to-day customer experience associate for our brands, you’ll be integral in building a trusting relationship with our customers and their customers. We want to ensure that our customers have a seamless experience with Passport. We're looking for more than someone to answer our support tickets; we're looking for an empathetic...

One in UAE, one in Morrocco and one in Egypt. **MINIMUM REQUIREMENTS** **_ _**Relevant / Related Agricultural Degree - Min of 5 years previous regional management experience in Wildlife and all that goes with that - Computer literate - Good leader - Strong proven management skills - Strong verbal and written communication skills - Strong admin and record...

Track record of tracking, coordinating and supporting multiple tasks or projects using frameworks, mechanisms and techniques. - Standards-focused with a strong ability to establish and maintain standardization and structure within a team. - Excellent written and verbal communications skills with an ability to interact with senior program managers. -...

**Job Title**: Accounts Receivable Accountant **Job Type**: Full-time Contract - Immediate Hire **Department**:Finance **Work Location**:New Cairo, Egypt **About Transmar**: - Transmar is a leading regional containerized cargo shipping company, providing fast and reliable logistics solutions for a growing customer base of businesses that span the Middle...

**Johnson & Johnson**: Janssen Egypt is recruiting for Customer Experience Lead for GCC to be located in Cairo, Egypt. Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being...

When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years. Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries...

Job description We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. Customer Support Manager Responsibilities: Managing the customer...

**Location**: **Digis Squared office in Cairo, Egypt (only)** - Are you a PMP qualified, experinced telecoms _ **_Customer Projects Manager_**: - , based in _ **_Cairo_**: - ? Read on!_ - We are looking for a_ **_ _**: - Customer Project Manager to manage assigned customer projects, securing and ensuring those project plans are met, customer satisfaction...

The customer success manager will be responsible for ensuring that the best user experience is met through being the voice of the customer for the company. Ultimately, you will work directly with users and a third party call center to help solve user problems and ensure their satisfaction. You will also work closely with other departments to ensure customer...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Company Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Oversee the daily operations of the...