Customer Operation Manager

Company Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Leadership and Team Management: -...

**JOB PURPOSE** The Operation Manager is responsible for ensuring that operations and control procedures applied in the branch adhere to policies and procedures guidelines, operations control, compliance, regulations, audit requirements, and internal and external reporting obligations. In addition to managing the effectiveness of operations and control...

**Job Description**: - Plan and supervise the day-to-day running of business Source-to-Pay operations to ensure smooth progress. - Meet and exceed performance goals of the Source-to-Pay portfolio across the region. - Improve key operating metrics - Paid On time, Received on Time, Invoices on Hold, No-PO-No-Pay - Identify key productivity projects to improve...

Roles and Responsibilities: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily...

**About this opportunity** You'll be responsible for the handling Operations and Optimization for different Technologies of a different Vendor. Operational Management for the end-to-end operations activity’s delivery (1st level assurance, 2nd level assurance, Service & Resource Fulfillment, and service desk. **What you will do** - To ensure that all...

**About Yajny**: Users can browse different stores from different industries on Yajny and get up to 34% cashback while shopping on 450 stores that have partnered up with Yajny. After the stores confirm the transactions, Yajny allows users to withdraw their cashback through different channels such as bank transfers, digital wallets, telecommunication...

Plans, coordinates and manages 117 employees for the on-time and on-budget successful completion of projects - Reviews project SOW, drawings and all technical project documents to ensure a clear understanding of work scope - Ensures projects are appropriately staffed for meeting project requirements - Identifies and analyzes any potential project risks and...

Overview: **_ WELCOME TO SITA_** **Ready to redefine air travel? The journey starts here, with you at SITA.** **_ ABOUT THE ROLE & TEAM:_** - As Manager Service Operations your main responsibility is to ensure SITA's competitive strength and business growth through the provision of the highest quality technical Service Operations to SITA customers, perform...

The Operations Manager role is mainly to implement the right processes and practices across the organization. The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources and securing compliance. You should be ready to mentor your team members, find ways to increase quality of customer...

-Job description A dynamic, fast paced role in the Corporate Services (CS) team responsible for Operational Management (OM) that requires technical expertise, leadership, excellent stakeholder management and communication. The OM team will drive continuous improvement across the CS structure in areas such as Governance and Risk Control Operations, Change...

**About the role**: **Purpose of the job** Unified Communications market is changing fast with the tremendous usage of cloud base solution and Orange has a key role to play in this transformation. This drives to a deep change of the Operations approach (move from a reactive approach to a Customer Success approach on which proactivity is a key success...

**About the role**: - Share experience and knowledge within the team by providing day-to-day guidance and coaching - Act as the level 1 escalation point for the team - Responsible with the management to monitor team performance in technical and non - technical aspects throughout the half - Perform regular analysis of the team’s work through daily reviews...

**Our Client is Strong startup in the field of Fintech and E-payments, they are based in Mohandesin and they are looking to hire an "Operations Assistant **Manager."** **Operations Assistant Responsibilities**: - Assisting with the management of daily operational activities. - Work alongside the operations manager in assisting the sales and software...

Responsibility: - Lead the Site Operations team in the UAE Regions, setting objectives, managing performance, and fostering development. - You'll provide strategic inputs for the overall Site Operations strategy aligned with the company objectives of the UAE business unit strategy. - Participation in budgeting processes and monitoring financial...

**About the role** As the Customer Experience Manager, you will be part of the Experience Team focusing on maintaining a world-class customer support function by implementing and optimizing metric-driven policies, procedures, and quality standards. You will function as a strategic, customer-facing, results-driven, and innovative operations leader; managing...

Coordinate daily Front of the House and Back of the House restaurant operations - Deliver superior service and maximize customer satisfaction - Respond efficiently and accurately to customer complaints - Regularly review product quality and research new vendors - Organize and supervise shifts - Appraise staff performance and provide feedback to improve...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

Job Title - Operations Manager - Role Purpose- Assist, and work with customer to deliver the services. - Manage resources that are assigned for SCA and provide good customer support - Work with vendors to deliver the services and conduct meeting periodically to align the business needs. - Help and co-ordination with managers with their day-to-day...

Sahl is an exciting fin-tech company that aims to change the way people handle their day-to-day finances. We are obsessed with our customer satisfaction and the ability to maintain a culture that is eager to improve the status quo at the heart. Being part of Sahl, we expect you to take ownership in what you do and help us solve complex problems, with an aim...

We're looking for a proactive Sales Operations Manager to lead our Customer Care and Operations Team. This role combines effective sales management with operational efficiency, driving both customer satisfaction and significant revenue growth. **Core Responsibilities**: 1. **Lead Daily Operations**: Guide the sales team in their daily tasks, ensuring they...