Brand Technical Sales Specialist
4 days ago
**Introduction**
IBM Brand Technical Specialists have extensive technical knowledge to sell Business Unit specialty or brand products to clients in order to remove all technical inhibitors to sales opportunities. They are technical experts who design viable client solutions by leveraging current product capabilities while providing input to product teams for solutions refinement. They are hands-on practitioners with a focus on customized experiential selling - “show me, don’t tell me” approach. They maintain strong platform and product knowledge, articulate the value proposition / ROI, understand the competitive landscape, and construct relevant use cases to drive sales. Brand Technical Specialists are responsible for creating and delivering technical proof points through technical accelerators, to include but not limited to demonstrations, POTs, POCs, Workshops, Solution Design, Proposals and MVPs. Guides Functional Objectives or Technologies.
**Your Role and Responsibilities**
- Enable the satisfaction and continued success of clients who have purchased our offerings by:
- Understanding their Use Cases and Business Strategy
- Pro-actively monitoring consumption, feature adoption, and health
- Working on their behalf back into IBM
- Coordinate activities with tech sales, lab services, lab advocates and offering teams
- Making proactive recommendations on leveraging IBM solutions
- (Up/Cross)-selling
- Developing Success Plans and mitigating potential churn
- Relationship Building -(External and internal)
- Manage PMRs & Critsits acting as the SPOC
- Drive NPS improvement
**Required Technical and Professional Expertise**:
- _
8+ years as a client Architect or a Brand Technical Specialist_
- Working experience of Mainframes
- Experience as a project management
- Experience managing clients and ensuring their success
- _
A good understanding of other technologies like Linux, _open shift, security and cloud are an added advantage_
**Preferred Technical and Professional Expertise**
NA
**About Business Unit**
IBM Systems helps IT leaders think differently about their infrastructure. IBM servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding IT issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
Are you craving to learn more? Prepared to solve some of the world's most unique challenges? And ready to shape the future for millions of people? If so, then it's time to join us, express your individuality, unleash your curiosity and discover new possibilities.
Every IBMer, and potential ones like yourself, has a voice, carves their own path, and uses their expertise to help co-create and add to our story. Together, we have the power to make meaningful change - to alter the fabric of our clients, of society and IBM itself, to create a truly positive impact and make the world work better for everyone.
It's time to define your career.
**About IBM**
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
**Location Statement**
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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