CRM Support Specialist

iSchool is a fully online coding platform that teaches programming and artificial intelligence to students from 6 to 18 years old. We are currently seeking a CRM and Automation Specialist to join our team. As a CRM and Automation Specialist at iSchool, you will play a crucial role in managing and optimizing our customer relationship management system and...

**Responsibilities** - Develop and execute comprehensive CRM strategies aligned with organizational goals and objectives. - Oversee the implementation, customization, and maintenance of CRM systems. - Lead and mentor a team of CRM specialists providing guidance and support in their daily activities. - Report on CRM performance and suggest tactics for...

Report on CRM performance and suggest tactics for continuous improvement. - Ensure data accuracy, integrity, and security within the CRM platform. - Collaborate with various departments, including marketing, product, and customer service to ensure CRM strategies are aligned with overall business objectives. - Effectively communicate CRM strategies,...

CEQUENS is a leading provider of cloud communication solutions, and we are currently seeking a Customer Support Specialist to join our team. As a Customer Support Specialist, you will be the primary point of contact for our customers, assisting them with any inquiries, technical issues, or concerns they may have. **Responsibilities**: - Provide timely and...

Chefaa is a leading digital health platform in Egypt and the MENA region, providing customers with the convenience of ordering pharmaceutical and non-pharmaceutical products online and getting them delivered straight to their doorstep. Our mission is to improve accessibility to healthcare services, and we strive to make positive impacts on our clients'...

We are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. **Responsibilities**: - Act as Single Point of Contact...

**Qualifications**: - Database - Programming - Java, - C - Cloud, - CRM - Oracle **Years of experience**: 2 -3 Years of Experience **Not a perfect fit?**: **Together we can**:

Company Description **Informa PLC is a leading international events, intelligence and scholarly research group.** Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**Job Overview**: Invitro Capital is seeking a detail-oriented and experienced CRM Manager to join our team. In this role, you will be responsible for developing and implementing effective CRM strategies and managing our customer database. As a CRM Manager, you will play a key role in ensuring efficient customer relationship management, optimizing customer...

**Careers that Change Lives** This is an opportunity to join a great marketing team handling one of the biggest and most excitement operating units in Medtronic The Cardiac Rhythm Management (CRM) and Cardiac Ablation solutions (CAS) for Emerging Africa. The senior marketing specialist is expected to lead and execute on the regional Marketing and Market...

**Job Purpose** As a Technical Support Specialist, you will play a crucial role in providing exceptional technical support and assistance to our customers. You will be responsible for troubleshooting software issues, resolving customer inquiries, and ensuring a positive customer experience. This role requires a strong technical background, excellent...

**Responsibilities** - Establish workflows and standards or entering data in the CRM - Spot ways to improve usage of the CRM through automating basic everyday tasks - Customize and pull marketing reports from the CRM - Analyze marketing reports to determine what kind of customer trends the business should respond to - Write training manuals and teach staff...

About the job Lead, CRM **Purpose of the job** Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features. **Duties and responsibilities** - Collaborate with business...

**Summary**: **Responsibilities**: - Develop and execute comprehensive CRM strategies tailored for the e-commerce industry to increase customer engagement, retention, and loyalty. - Utilize customer segmentation techniques to identify distinct customer groups and create personalized messaging and campaigns for each segment. - Collaborate closely with...

**Purpose of the job** Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features. **Duties and responsibilities** - Collaborate with business analysts and stakeholders to...

**Role Purpose**: To manage key KPI’s of both Contact Centres and Risk management for delivering results basis on defined outcomes and manage operational costs by leveraging efficiency. **Key Accountabilities and Decision Ownership**: **Strategy & planning**: - Stakeholder Management-CS and sales teams for all the contact management Services. - Manage...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Role purpose**: To manage CRM Applications function, responsible for planning, design, implementation & support activities, as well as platform roadmap, allowing Vodafone to provide best customer experience. **Key accountabilities and decision ownership** - **Vendor Management**: Select, manage, lead, support & monitor 3rd parties serving Vodafone...

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...