CRM Supervisor

**Role Purpose**: To manage key KPI’s of both Contact Centres and Risk management for delivering results basis on defined outcomes and manage operational costs by leveraging efficiency. **Key Accountabilities and Decision Ownership**: **Strategy & planning**: - Stakeholder Management-CS and sales teams for all the contact management Services. - Manage...

**Purpose of the job** Ensure solutions delivery matching business and technology requirements. Responsible for for availability, delivery and resolution of solutions. incidents for CRM solutions **Duties and responsibilities** - Support and develop day to day projects and ongoing operations - Set priorities, distribution of tasks and follow ups - Set...

Key Accountabilities: - Analyzing FF Lists of HCPs and Accounts to match the Marketing Tactical Operational Plans of Line/Brand - Reporting and analyzing daily activities of visits (call rate), coverage (covered/uncovered) and frequency - Provide statistical reports on HCPs Lists, Visits to Clinics, Polyclinics, Hospitals, AM Centers, Pharmacies and...

**Responsibilities**: - Manage clients’ accounts. - Meet clients and gather necessary information to conclude deals and guarantee project delivery based on contract requirements (might require traveling). - Build strong, long-term client relationships and maintain frequent contact. - Proposal write up and communication with clients. - Upsell and approach...

Responsibilities **Detailed Responsibilities**: - Manage clients’ accounts. - Meet clients and gather necessary information to conclude deals and guarantee project delivery based on contract requirements (might require traveling). - Build strong, long-term client relationships and maintain frequent contact. - Proposal writeup and communication with...

About the job Supervisor, Customer Value Management (Data Stimulation) **Purpose of the job** Manage targeted data (mobile internet AND MBB) stimulation programs for the personal prepaid, control and postpaid base that up-lift data ARPU, increase penetration's of data services within the base and convert more customers into data users. The position...

About the job Sr. Supervisor, Mobile Voice QoS & CEM **Purpose of the Job** Providing, supporting and analyzing quality of service and customer experience management domains covered by the QoS team. **Duties and Responsibilities** 1. Troubleshoot signaling related problems for CS core interfaces IuCS, A,MAP and all roaming interfaces etc 2. Responsible...

Customer Sales and Support Center Manager, IND - MENA**Application deadline**: **Workplace**:Onsite Position**Job Location (Short)**:Cairo, Al Qāhirah, Egypt**Contract Type**:Full-Time**Employment Type**:RegularThe Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their...

Application Deadline: - Workplace: Onsite Position- Location: Cairo, EG, 11511- Contract Type: Full-Time- Employment Type: RegularThe Customer Sales and Support Center Manager is to provide leadership, direction, supervision, process efficiency and process improvement for their respective team and to ensure that Grundfos is exceeding the support expectations...

**Job Purpose**: This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets. **Duties & Responsibilities**: - Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner. - Follows the day-to-day...

**Job Purpose**: This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets. **Duties & Respnsibilities**: - Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner. - Follows the day-to-day...

**Job Summary**: This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets. **Accountabilities**: - Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner. - Follows the day-to-day operations...

**Job Purpose**: This job is responsible for visiting doctors to promote particular products, disseminate product information and convey company messages to achieve monthly sales targets. **Accountabilities**: - Follows all relevant Sales procedures so that work is carried out in a controlled and consistent manner. - Follows the day-to-day operations...

**Role purpose**: - Responsibility of managing Digital contact centre at Vodafone Egypt (TOBI) as well as managing contact centre voice platform and workforce management and contact center quality. - Setting the strategy and transformation of all contact centre development activities - Delivery of new digital capabilities that improve customer experience...

**About our company**: iTXPros is a leading US-based digital dentistry provider focused on guided dental Implant surgery. Offices include our HQ in Tampa, FL, and an additional operations branch in Cairo, Egypt. The company specializes in digital Implant Treatment planning & dental CAD/CAM design to help dentists and dental labs with their surgical & dental...

Introduction Bühler Group in Cairo, Egypt is looking for a passionate Engineer to join our team as Service Sales Engineer. This position will be responsible to build new client relationships and develop the service business in the assigned region. Diversity Tasks - Manage and develop the service business in the defined territory. - Identify new sales...

Leverage your abilities and join the dynamic team of a leading company specializing in **the Sanitary and Lighting Industry in Saudi Arabia, Riyadh.** **Job Context: working as After Sales Manager in the Sanaitry industry who** is responsible for managing all aspects of the post-sale process, including customer support, warranty claims, repairs, and...

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more...

Join one of the leading **Translation & Localization** Companies in the world! **Future Group** Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager...

**Role purpose**: **Overview** - Managing BO,Chat,Mobile & Fixed channels in Egypt for VF IE Business. - Driving Key performance KPIs related to Customer Experience, Productivity, Compliance and Efficacy - Own WBR, MBR and QBR with IE partners and Internal stakeholders - Review capacity planning and delivery on periodic basis and provide inputs to Planning...