Service Sales Engineer
7 months ago
Introduction
Bühler Group in Cairo, Egypt is looking for a passionate Engineer to join our team as Service Sales Engineer. This position will be responsible to build new client relationships and develop the service business in the assigned region.
Diversity
Tasks
- Manage and develop the service business in the defined territory.
- Identify new sales prospects and build close relationship.
- Prepare action plans and schedules to increase business activities in the assigned territory.
- Develop and maintain sales materials and product knowledge.
- Establish, manage, and maintain current client and potential client relationships.
- Lead and execute initiative and campaigns for the service business.
- Ensures that client data is up to date and leads/opportunities are maintained on a regular basis in CRM.
- Align and complement market activities together with existing Area Sales/Key Account Managers/Channel Partners in the assigned territory.
- Identify, handle, and resolve customer complaints/concerns and understand customer needs.
- Communicate new product and service opportunities and special developments gathered through field activity to the Supervisor.
- Follow up on new leads and referrals resulting from field activity.
- Prepare presentations and proposals.
- Participate in marketing events such as seminars.
Required qualifications
- Bachelor’s degree in Engineering.
- Minimum 5 years of working experience in food processing industry, or similar.
- Fluent communication skill in English and Arabic languages.
- Ability to conduct sales conversations and contract negotiations.
Preferred qualifications
- With PSSR (Parts, Sales and Service Representative) experience is an advantage.
- Deep knowledge of Grains and Food processing.
- Excellent knowledge of sales and customer relationship management.
- Has the ability to develop technical/technological solutions with and for the customers.
- Has a command of presentation and negotiation techniques.
- Problem-solving and decision-making skills.
- Good written and oral communication skills, including the ability to interface effectively with internal and external stakeholders.
- Proven ability to work in a matrix organization.
- Willingness to travel.
**Benefits**:
- International & successful company with sustainable prospects for the future.
- Wide technically & modern environment with interesting challenges.
- Professional environment with an open communication culture.
- Exciting Training and Development opportunities.
- Great & dynamic work environment.
Bühler as an employer
**Who we are**: We are working to create sustainable innovations for a better world. Our aim is to transform the world’s most pressing food and mobility challenges into sustainable technologies, process solutions and business models. At Bühler, you are empowered to show initiative and take responsibility. In our family-owned company, personal success goes hand in hand with shared success. We foster a diverse and inclusive workplace where integrity and courage are key drivers of our success. We support your personal development because we want you to make a difference. By joining Bühler, you will be helping us tackle global challenges while at the same time meeting the needs of our customers.
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