Engagement Officer

1 week ago


مصر, Egypt Dafater Full time

**Job Summary**
As an Engagement Officer, you will play a crucial role in building and maintaining strong relationships with our clients in the software industry. You will be responsible for understanding their business needs, ensuring client satisfaction, and driving revenue growth through upselling opportunities.

**Respons**ibilities**:

- Build and nurture strong relationships with existing clients in the software industry.
- Act as the main point of contact between the client and the company.
- Understand the client's business goals and challenges to provide tailored solutions.
- Identify opportunities for upselling additional software services.
- Collaborate with the sales and technical teams to present clients with comprehensive solutions.
- Develop account expansion strategies to maximize revenue from existing clients.
- Work closely with the Customer Success team to ensure successful delivery of software solutions.
- Coordinate with clients to gather requirements, provide project updates, and address any concerns.
- Monitor and assess the effectiveness of our solutions in meeting client expectations.
- Utilize client feedback and performance metrics to enhance service delivery and increase the likelihood of contract renewals.
- Oversee and manage the process of client contract renewals, ensuring a seamless and timely renewal experience.
- Strategically engage with clients nearing the end of their contracts to discuss renewal options and address any concerns.
- Advocate for clients within the company, ensuring their needs and feedback are heard and addressed.
- Proactively identify and resolve any issues or challenges to maintain a positive client experience.

**Job **Requirements**:

- Minimum of 2 year of Proven experience as an Account Manager
- SaaS industry experience is an advantage
- The ability to convey information clearly and effectively, both verbally and in writing.
- The capability to analyze issues, identify root causes, and develop effective solutions.
- The skill of working effectively with others, fostering teamwork and achieving common goals.
- The dedication to understanding and meeting the needs of clients or customers, ensuring their satisfaction.
- The ability to provide assistance and support to customers, addressing their inquiries and ensuring a positive experience.



  • مصر, Egypt Dubizzle MENA Full time

    Dubizzle Egypt is the leading marketplace for selling and buying online in the region. Our aim is to upgrade people’s lives by facilitating deals and identifying attractive opportunities for both individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone in making smarter choices for themselves, the...


  • مصر, Egypt World Food Programme Full time

    **.**: **ABOUT WFP**: The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world **achieve Zero Hunger** in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and...


  • مصر, Egypt Envision Employment Solutions Full time

    Envision Employment Solutions is currently looking to hire a Head of Business Engagement & Governance for one of our partners, a multinational financial services company. **Summary**: The Head of Business Engagement & Governance is a senior leadership IT professional, who has a track record and broad experience in various IT areas of expertise and business...


  • مصر, Egypt UNICEF Full time

    **Job no**: 551202 **Contract type**: Consultancy **Duty Station**: Cairo **Level**: Consultancy **Location**: Egypt **Categories**: Social Policy UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential. Across 190 countries...


  • مصر, Egypt UNICEF Full time

    **Job no**: 551974 **Contract type**: Consultancy **Duty Station**: Cairo **Level**: Consultancy **Location**: Egypt **Categories**: Social and Behavior Change UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their...


  • مصر, Egypt United Nations Full time

    Created in December 1999, the United Nations Office for Disaster Risk Reduction (UNDRR) is the designated focal point in the United Nations system for the coordination of efforts to reduce disasters and to ensure synergies among the disaster reduction activities of the United Nations and regional organizations and activities in both developed and less...

  • Internship: Sales

    2 weeks ago


    مصر, Egypt Medtronic Full time

    **Careers that Change Lives** Begin your life-long career of exploration, innovation, and championing healthcare access and equity for all. Join a healthcare technology company that alleviates pain, restores health, and extends life for more than two people every second. **A Day in the Life** - Gather business data and organize information to support...

  • Senior HR Officer

    2 weeks ago


    مصر, Egypt Wego Pte Ltd Full time

    We are looking for a highly efficient and driven Senior HR Officer to join our growing, talented team in Cairo. You will report into the HR Director and will be the face of the HR team in Cairo. You will manage full employee life cycle activities including recruitment, attendance and performance monitoring, training, payroll and employee counselling. If you...


  • مصر, Egypt German University in Cairo Full time

    Purpose: Support employer relations tea Briefed Job Description: Corporates Relations & Account Management: - Establish and maintain relationships with key employers - Conduct meetings with potential employers when needed to market for offered services - Promote the university’s main events to sponsors - Support the employers in building a strong...

  • Office Manager

    1 week ago


    مصر, Egypt Informa Markets Full time

    Company Description Informa is a leading international events, intelligence and scholarly research group. Informa Markets creates platforms for industries and specialist markets to trade, innovate and grow. Through more than 450 international B2B brands, we provide opportunities to engage, experience and do business via live and virtual experiences,...

  • Office Manager

    2 weeks ago


    مصر, Egypt Dual for Information Tech Full time

    Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities Create and improve proposals for our existing and new clients Provide training and mentoring to members of the business development team Travel to destinations to best facilitate transactions or training Prepare the...


  • مصر, Egypt German University in Cairo Full time

    Job Description: Corporates Relations & Account Management: - Establish and maintain relationships with key employers to promote for employer branding & career development activities - Conduct meetings with potential employers when needed to market for offered services to serve the benefit of the GUC calibers - Promote SCAD main events to sponsors - Help...


  • مصر, Egypt Fugro Full time

    Job Description Office Administrator coordinates and oversee all office activities. Ensure adherence to relevant company procedures and policies coordinate and participate in office space planning, maintenance and renovations when necessary, in addition to managing the medical coverage scheme. As well as Supervising Housekeeping staff, and supervising the...


  • مصر, Egypt Anasia Full time

    **External Communication Officer** **Job Type**: Full Time **Location**: Cairo, Egypt **Category**: Communications **Qualifications**: - Bachelor’s degree in Communications, Public Relations, Journalism, or a related field. - Proven experience in external communication, media relations, or public relations. - Excellent written and verbal communication...


  • مصر, Egypt World Food Programme Full time

    **.**: **TERMS AND CONDITIONS**: **JOB TITLE**: Regional Humanitarian Military Interaction Officer **TYPE & LEVEL OF CONTRACT**: International Consultant Level II **UNIT/DIVISION**: Humanitarian Military Interaction (HMI) Unit, Regional Bureau Cairo (RBC) **DUTY STATION** (City, Country): Cairo, Egypt **REPORT TO**: Head of Supply Chain **DURATION**: 11...

  • Strategy Officer

    7 days ago


    مصر, Egypt Chefaa Full time

    Chefaa is a leading digital health platform in Egypt, providing customers with the convenience of ordering pharmaceutical and non-pharmaceutical products online and getting them delivered straight to their doorstep. Our mission is to improve accessibility to healthcare services, and we strive to make positive impacts on our clients' lives. We believe in the...


  • مصر, Egypt World Food Programme Full time

    **.**: **TERMS AND CONDITIONS**: - Job Title - Internal Communications Officer - Type & Level of contract - Service Contract - SC10 - Duty Station - Regional Bureau Cairo (RBC), Cairo, Egypt - Duration of contract - 1 year - Unit/Division - Internal Communications & Engagement - Report to - Head of Internal Communication & Engagement **_Note: This position...

  • Project Officer

    1 week ago


    مصر, Egypt Save the Children Full time

    **TITLE**:Project Officer (Youth Applications)**T TEAM/PROGRAMME**:Program Operations**LOCATION**:Cairo or Alexandria or Assiut**GRADE**: 4**TYPE OF CONTRACT**:Fixed Term**CHILD SAFEGUARDING: (select only one)** Level 3: the post holder will have contact with children and/or young people _either _frequently (e.g., once a week or more) or intensively (e.g.,...

  • Subgrants Officer

    1 week ago


    مصر, Egypt Pathfinder International Full time

    **Project Description**: The WESE program is five-year USAID-funded project designed to engage, leverage, and partner with the private sector as well as public social service initiatives to encourage women’s participation in the workforce; generate demand for financial services; promote tailored, market-based solutions to women’s economic empowerment;...

  • Offices Manager

    2 weeks ago


    مصر, Egypt Careem Full time

    At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We're pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money. We're in the driving seat as we help to define how technology will shape progress in some of the...