Exception Support Manager

**About the role**: Benelux ESM Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/BDM/Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. The Exception Support Manager (ESM) will work in direct association with (and...

Take advantage of this unique opportunity to actively shape WorkMotion's growth story. As our **IT Support Manager, **you’ll have the chance to experience a unique 360° perspective behind the curtains of a textbook hyper-growth scale-up. **What you'll do...**: - You will lead the elaboration of process and support manuals for IT support staff and...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Job description We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. Customer Support Manager Responsibilities: Managing the customer...

Overview: As GBS Customer Service Manager, the role will be accountable for supporting the EUROPE Supply Chain and Customer Service Leaders in the execution of Customer ordering processes across multiple teams and business units with a geographical complexity. This position will report to the SC Snr Dir CBS KBS VBS Lead (LG2). Responsibilities include...

**Your role** **What you will bring** - ** Experienced Professional**: Minimum of 3 years IT Support experience, preferably within a SaaS environment. - ** Google Workspace Proficiency**: Experience with Google Workspace administration or similar cloud-based productivity tools is advantageous. - ** RMM/MDM Tool Experience**: Familiarity with Remote...

**Responsibilities**: - Manage the day-to-day operations of the sales support and back-office operations department - Create, implement, and maintain processes to improve operational efficiency - Manage and lead a team of support staff, providing guidance and coaching as needed - Ensure all tasks related to supporting the sales team are completed accurately...

**About the role**: **L2 System and Middleware Operation Eng** is a key role: - The main owner for Incident and change management on daily basis - Identify requirements, procedures, and problems to determine the need for further automation or improve the existing Environment. - Analyzing existing operations and scheduling training sessions and meetings to...

Sutherland Cairo is hiring English-speaking customer reps to provide exceptional support for global brands. Join our team, be the primary contact for valued customers, and make an impact with your passion for swift issue resolution and exceptional service. **What we offer** - Highly attractive salary and overnight allowance. - Comprehensive medical and...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

IT Support Specialist **Job Description**: **IT Support Specialist** **Cairo, Egypt** **Fixed Term Contract - 12 months** **Full time, 40 hours per week** **May be required to be part of a support callout rota** We consider all types of flexibility, including locations, hours and working patterns. **We make health happen** At Bupa, we're passionate...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

**Company Description**: Sutherland is an experience-led digital transformation company that combines human-centred design with real-time Analytics, AI, Cognitive Technology and automation to create exceptionally engineered Brand Experiences. Our proprietary, AI-based products and platforms are built using robust IP and automation. We have been caring for...

Support Renewal Advisor-22000CT2 **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Applicants are required to read, write, and speak the following languages at professional level**:English and French** Oracle provides the world's most complete, open, and integrated business...

Support Renewal Advisor-22000CXZ **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Applicants are required to read, write, and speak the following languages at professional level**:English and French** Oracle provides the world's most complete, open, and integrated business...

Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

**-Fluent English Speakers Only** **Job Title **:Customer Support **Company Name**: Sutherland **Location**: [Cairo, Egypt] **Job Type **:Full-Time - _ As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer...

**Job Summary**: **Responsibilities**: - Collaborate with the team to engage potential students via phone calls and other communication channels - Provide information, answer questions, and oversee the enrollment process - Direct the team in handling inbound leads and driving outbound inquiries to boost student registration - Analyze customer databases to...