IT Support Manager

Sind Sie bereit für neue Horizonte? Die BASYS IT-Service GmbH bietet derzeit IT-Dienstleistungen in 14 verschiedenen europäischen Ländern an und ist an mehr als 30 Standorten tätig, darunter London, München, Barcelona und Prag. Wir helfen, pragmatische Lösungen durch unsere exklusive Tätigkeit zu schaffen. Unsere Kunden vertrauen auf unseren...

Job description We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. Customer Support Manager Responsibilities: Managing the customer...

**About the role**: Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/ /Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. 1st level of escalation in the cluster. The Exception Support Manager (ESM) will work in...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About the role**: Benelux ESM Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/BDM/Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. The Exception Support Manager (ESM) will work in direct association with (and...

Account Support Manager This role has been designated as ‘Edge’, which means you will primarily work outside of an HPE office. **_ Job Family Definition:_** **_ Management Level Definition:_** **_ Responsibilities: _** - risk. - Integrate technical knowledge and business understanding to create. solutions for customers. - Resolve single - and cross -...

**What You Will Be Doing** **Act as sales engineer for selling following security solution for multiple vendors**: - Authentications solutions - Forensics Software - Data Security Solutions - Compliance and Audit Solutions - Endpoint and Mobile Security - Network Security - Malware analysis solutions - Establish and maintain executive level relationships...

Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

**About this opportunity** We are now looking for a Managed Service Operation Support Manager; do you want to join us? In this role, you will secure delivery performance in alignment with the case and managed service targets, manage contractors, Resources utilization and OHS needs to match company’s culture and rules. You will be responsible to secure the...

Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Company Description Informa is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Open source is now the centre of technology innovation, and the new default for tech and traditional companies alike. Canonical Ubuntu is the fastest growing open source platform, with over 20 million users globally. Canonical provides commercial support, consulting and training services to customers and partners who are deploying Ubuntu. Our customers are...

**Program Evaluation and Support Manager, Egypt** **Purpose of the Job** The Program Evaluation and Support Manager plays a crucial role in overseeing all monitoring and evaluation processes of the Not Alone Program (NAP) to ensure proper program implementation, as well as identify opportunities for improvement. The primary focus of this role is to enhance...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

At **Sary**, we are reinventing wholesale by providing the best shopping experience from wholesale markets. We help businesses manage their purchases efficiently through operational and technical innovations. Using our platforms, thousands of businesses have access to a wholesale listing from hundreds of suppliers at convenient cost and service. We are...

Job Summary **Responsibilities**: - Support production environment - Solve incidents within SLAs - Provides management, maintenance, monitoring, and automation to all environments - Handle code deployments in all environments - Monitor metrics and innovate ways to improve - Work closely with development and testing teams and provide solutions to optimize...

**Responsibilities**: - Support production environment - Solve incidents within SLAs - Provides management, maintenance, monitoring, and automation to all environments - Handle code deployments in all environments - Monitor metrics and innovate ways to improve - Work closely with development and testing teams and provide solutions to optimize the software...

Documentation is essential to our Support Engineering operation, both for customers and for our team. We are looking for a driven and effective leader and team manager for technical documentation. The Technical Documentation Manager will own, coordinate, and drive the documentation efforts of the team. This is an opportunity to shape Canonical's internal...

Experience Needed: - 1 to 2 years - Technologies: - TeleSales / Call Center - Job Type: - Full Time - Salary: - Confidential, commission - Languages: - Arabic, English - Location: - Egypt **About the Job**: - Identify, contact and generate leads to gain market share, promote our products & services with prospective customers. - Initiate and develop...