L2 Uc Collaboration Engineer

We are seeking a skilled and experienced Senior Systems Engineer who will be responsible for designing, implementing, and maintaining Linux, OpenShift, VMware, and L2 Networking solutions specifically tailored to Dell products. Your expertise in these technologies, combined with your knowledge of Dell infrastructure, will be crucial in ensuring the...

**About the role**: In this role, the primary objective is to deliver 24x7 remote support for our managed and co-managed voice infrastructure and technologies. Taking end-to-end ownership of voice incidents, the position ensures timely resolutions within established service level agreements. Additionally, the role involves implementing standard and complex...

**About the role**: The UC PM, as part of ESC service Transition team, is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Voice and Video orders which include Contact Center, Business Talk, MS Direct Routing, B2GasS, BTOI, LVS, Audio Conference, BYOC and Video...

**About the role**: UC POCM manages provisioning orders for access numbers, DDI ranges, and Portability orders raised by UC Project Managers or Backbone team for internal migration. He/She works closely with Field Engineers, Local providers, Implementation Teams, UC PMs, Process Owners and Product Managers. He/She operates using Digital tools like BTD,...

**votre rôle**: As a UC & Cloud Crisis Manager, you will lead and coordinate incident management /Crisis Management activities for VIP customers, focusing on incidents related to UC & Cloud solutions. Serving as the primary contact and major incident leader, your role is pivotal in ensuring efficient incident resolution and acting as a bridge leader during...

**About the role**: He / She will be in Charge of: **Leadership and management of the team** **In close cooperation with the ESC management team build vision and strategy, derived from the corporate strategy** **Communicate strategic plan to all team members and ensure their full understanding and support** **Assign resources to the customer projects and...

Performs corrective maintenance visits according to the customer needs during which he checks all related environmental conditions according to predefined procedures. - Coordinates with the Stores for issuing and receiving spare parts, identifying the faulty parts to be transferred and non-faulty part to be returned in stock. - Executes all assigned tasks...

**About the role**: Entry point for operational request to L2 per offer Entry point per offer for the Service Owner for all life-cycle management (in particular regarding change management and incidents) Technical OPS lead for all P1 incident/ crisis in liaison with all L2 OPS, L3 offer referent, Service owner and other stakeholders Contribute to...

Investigate escalations from the service desk. - Identify Endpoints and network issues. - Troubleshoot configuration issues. - Coordinate changes with vendors. - Collaborate with a team of engineers and IT professionals to design, implement, and support collaboration solutions. - Assist in deploying and configuring collaboration tools such as video...

Introduction At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most...

**Your next adventure at VMware is only a click away!** At VMware, we are committed to helping our people grow professionally. Our talented employees exemplify our shared values and continue to drive our company to new heights. **The Elevator Pitch: Why will you enjoy this new opportunity?** Are you passionate about learning new technology and solving...

Manage and execute end-to-end storage and file migration projects for enterprise clients - Serve as the technical lead, collaborating with cross-functional teams to plan, design, and implement complex storage and file migration solutions - Analyze client requirements, assess existing infrastructure, and propose optimal migration strategies and...

**Job Information**: Field - InfrastuctureField / Area - NetworksIndustry - IT ServicesJob Category - Network Voip EngineerWork Experience - 1-3 yearsCity - CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- Troubleshoot, identify and resolve IPT (Cisco) and backbone voice Incidents. - Troubleshoot value added services (Voice Mail, Attendant...

**Main Job Purpose**: The incumbent handles wide variety of jobs in Supply Chain to serve our business at a level of quality above expectations and to ensure -not only - OTIF supplies through our collaborative manufacturing partners (CM) but also, CMs are getting the win-win relation. **Key Accountabilities**: - Ensure OTIF delivery of finished goods out...

Do you have what it takes? Experience in the Web Hosting Field is a major plus. The Job: As a Linux Administrator, you will help design, configure, implementing and maintaining the ServerHub network & physical servers. This position interfaces directly with our data centre staff and development teams to ensure our platform and features have scalable...

As a Technical Support Engineer you will be providing support to customers, using VMware products, in isolating, diagnosing, reproducing and fixing technical issues in a timely manner. To be successful in this role, you must be a motivated self-starter and self-learner, possess strong customer service and technical problem-solving skills; and be someone who...

**Position**: Engineer II, Customer Support Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of tickets. Can provide...

Position: Engineer II, Customer Support **Job Description**: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Acknowledging and resolving customer complaints. Communicating and coordinating with colleagues as necessary, distributing and replying L2 for all kind of...

**Responsibilities**: - Performance of regular scheduled service and maintenance compliance checks on modern SaaS solution - Eyes on glass monitoring services using Cloud Watch and Dynatrace - Log parsing and analysis - Reactive support - show Analytical approach to problem solving, responding to incidents and returning services to an operational state -...

System Engineer **Good knowledge of at least one of the following areas**: - Enterprise Applications, Application load balancing or Network/Application Security - Knowledge of networking stack L2 (vlan, bridge, EtherChannel), L3 Routing Protocols, IPv4 and IPv6, L3 Forwarding and NAT - Knowledge of Layer-4-7 well-known protocols and technologies, such as...