Customer Relationship Officer
5 months ago
**_Identifies individual customer needs and fulfils it with proper bank’s products or services._**
- **_Promotes and sells the bank’s products and services to achieve _**_the preset sales targets._**
- **_Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’ needs._**
- **_Handles Individual customers’ requests/inquiries related to their accounts, products and services in a professional manner and serves all customers regardless of segment up to the level of their full satisfaction._**
- **_Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures._**
- **_Uses cross-selling techniques with EGBANK existing Individual customers_**
- **_Adheres to all policies and procedures._**
- **_Ensures that individual customers’ profiles are updated through implementing the KYC principle (Know Your Customers)_**
- **_Promotes E-channels awareness and encourage individual customers to use them_**
- **_Carries out any task requested by the Customer Service Head and the Branch Manager._
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Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Customer Relationship Support
5 months ago
مصر, Egypt IdealRatings Full timeThe Customer Relationship Support is responsible for supporting and managing the relation between IdealRatings and their valued customers globally; ensuring superior customer satisfaction throughout existing and new services offered by IdealRatings. - Handling scheduled deliveries while adhering to IdealRatings service level. - Coordinating with different...
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Branch Relationship Sales Officer
7 months ago
مصر, Egypt HSBC Full time-Job description **Role Purpose**: The Branch Relationship Sales Officer is a customer facing role for junior professionals and fresh graduates. The role holder will be assigned a list of pre-approved companies, through which they will generate revenue, by delivering product recommendations and sales fulfilment to customers /employees who require specific...
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Senior Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full timeIdentifies individual customer needs and fulfils it with proper bank’s products or services Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’ needs. Handles Individual customers’ requests/inquiries related to their accounts, products and...
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Retail Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full timeIdentifies individual customer needs and fulfils it with proper bank’s products or services. Promotes and sells the bank’s products and services to achieve the preset sales targets. Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’...
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Senior Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full timeIdentifies individual customer needs and fulfils it with proper bank’s products or services. Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’ needs. Handles Individual customers’ requests/inquiries related to their accounts, products and...
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Retail Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full time**_Identifies Individual Customers needs for the targeted Segments (Retail Products) as directed by Branch Manager._** - **_Promotes and sells the bank’s products and services to achieve the preset sales targets._** - **_Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of...
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Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Prime Relationship Manager
7 months ago
مصر, Egypt EGBank Full timeEstablishes and achieves sales and revenue targets for existing and new client relationships - Serves new and existing affluent clients and institutional relationships in the region by providing them with the full suite of financial products and services - Provides clients with comprehensive advisory services: - Investment advisory: Advising clients related...
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Implementation Relationship Manager
5 months ago
مصر, Egypt LSEG (London Stock Exchange Group) Full timeKey responsibilities - Be responsible for the technical relationship with the client from an implementation and product change perspective. - Build and maintain positive relationships with key technical contacts in named accounts. - Leads the end-to-end implementation change for LSEG products, both LSEG and client initiated. - Understand the impact that...
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Services Relationship Manager
5 months ago
مصر, Egypt Fortinet Full time**Mission**: Would you like to join the leading global provider of network security solutions to help strategic accounts optimizing their customer experience? At Fortinet we are looking for a **Service Relationship Manager **to be the voice of the customer within Fortinet. **Objective**: The Service Relationship Manager has a solid technical understanding...
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Services Relationship Manager
6 months ago
مصر, Egypt Fortinet Full time**Service Relationship Manager - Fortinet Advanced Support** The Service Relationship Manager’s (SRM) main goal is to build strong pivotal relationships with a select group of strategic customers for the effective delivery of Fortinet’s premium level support services - Advanced Support. The Fortinet SRM is consultative in their approach and works to...
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Customer Information Officer
7 months ago
مصر, Egypt EGBank Full timeWelcomes and orients all branch walk-in customers by handling their requests and inquiries in the most professional manner Manages the branch queue by migrating customers to the various channels (ATM, Online bankingetc.) Checks walking customers' requests, answers and resolves their related issues in a timely manner Refer products based on customer...
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Customer Success
6 months ago
مصر, Egypt Modus Closing Full timeAt Compass, our mission is to help everyone find their place in the world. Founded in 2012, we’re revolutionizing the real estate industry with our end-to-end platform that empowers residential real estate agents to deliver exceptional service to seller and buyer clients. As an Customer Success & Office Coordinator you are the first person our customers...
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Premier Direct Relationship Manager Gsc's
5 months ago
مصر, Egypt HSBC Full time-Job description **Business: Contact Center** **Role Title: Premier Direct Relationship Manager GSC’s** **Location **_(Country / City )_**: Egypt** **Major Challenges**_ _**(The challenges inherent in the role that require a continual test of the role holder’s abilities) - Achieve Wealth/ Investment & Insurance business targets for Premier business,...
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Prime Assistant Relationship Manager
7 months ago
مصر, Egypt EGBank Full timePrepares investment proposals for clients and provides accurate customer information - Develops comprehensive customized financial plans based on client risk profiles - Assists in identifying new clients and business opportunities, and in the analysis of existing clients - Researches competitive offering and solicit client feedback for new product ideas, in...
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Customer Support Officer
7 months ago
مصر, Egypt Aumet Full timeAumet is a leading player in the healthcare sector, dedicated to digitalizing processes for medical distributors and pharmacies. We are seeking a dynamic Customer Success Manager to ensure the satisfaction and success of our pharmacy clients. **Responsibilities**: - Serve as the primary point of contact for pharmacy clients in KSA, understanding their...
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Senior Associate, Relationship Management
7 months ago
مصر, Egypt Islamic Development Bank Full timeSECTION I: JOB PURPOSE This role is responsible for implementing ITFC's strategies for market penetration to provide Trade Solutions in the public sector for the designated region. The public sector comprises sovereign, quasi-sovereign, and state-owned entities. The role is intended to manage client relationships first-hand and oversee the end-to-end...