Retail Customer Relationship Officer
7 months ago
Identify existing and potential customer needs and provide them with the basic information on all Bank’s products & services.
Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget.
Handle all the customers ’regardless of their segment requests/inquiries related to their accounts, products and services in a professional manner and ensure resolving them efficiently within the set TAT
Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.
Analyze portfolio performance statistics to better understand customer behavior and plan for future activities in addition to providing insights and recommendations for the Retail Products Team
Review daily inflows / outflows of the assigned portfolio to retain clients and avoid losing funds.
Introduce and promote alternative service channels to customers through explaining the relevant features of the online service and encourage them to use it to improve their journey perception about other banking services
Follow all relevant approved policies, and procedures and monitors adherence so that work is carried out in a controlled manner.
Follow the day-to-day operations related to the Branch to ensure continuity of work
Comply with all relevant CBE regulations, banking laws, AML regulations and internal EG Bank policies and code of conduct to maintain EG Bank’s sound legal position and mitigate any potential risks
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Retail Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full time**_Identifies Individual Customers needs for the targeted Segments (Retail Products) as directed by Branch Manager._** - **_Promotes and sells the bank’s products and services to achieve the preset sales targets._** - **_Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of...
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Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Retail Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Retail Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full timeIdentifies individual customer needs and fulfils it with proper bank’s products or services. Promotes and sells the bank’s products and services to achieve the preset sales targets. Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’...
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Customer Relationship Officer
7 months ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
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Senior Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full timeIdentifies individual customer needs and fulfils it with proper bank’s products or services. Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’ needs. Handles Individual customers’ requests/inquiries related to their accounts, products and...
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Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full time**_Identifies individual customer needs and fulfils it with proper bank’s products or services._** - **_Promotes and sells the bank’s products and services to achieve _**_the preset sales targets._** - **_Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to...
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Retail Customer Information Officer
7 months ago
مصر, Egypt EGBank Full timeWelcomes and orients all branch walk-in customers by handling their requests and inquiries in the most professional manner Manages the branch queue by migrating customers to the various channels (ATM, Online bankingetc.) Checks walking customers' requests, answers and resolves their related issues in a timely manner Refer products based on customer...
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Customer Relationship Support
5 months ago
مصر, Egypt IdealRatings Full timeThe Customer Relationship Support is responsible for supporting and managing the relation between IdealRatings and their valued customers globally; ensuring superior customer satisfaction throughout existing and new services offered by IdealRatings. - Handling scheduled deliveries while adhering to IdealRatings service level. - Coordinating with different...
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Retail Operations Manager
5 months ago
مصر, Egypt Homzmart Full timeCompany Description **Homzmart** is an end to end community that connects home professionals with homeowners who can browse home designs, furniture, accessories and products and also can find reviews, referring professionals, take advice from professionals and read articles about home improvement. **Job Description**: - Supervise and motivate retail staff...
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Retail Sales Development Sr. Executive
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...
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Customer Service
5 months ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Retail Vacancies **Job Description**: Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile! **In this role,...
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Retail Accounts Supervisor
5 months ago
مصر, Egypt Dsquares Full timeDsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers' loyalty programs. From full loyalty programs, couponing solutions to interactive...
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Branch Relationship Sales Officer
7 months ago
مصر, Egypt HSBC Full time-Job description **Role Purpose**: The Branch Relationship Sales Officer is a customer facing role for junior professionals and fresh graduates. The role holder will be assigned a list of pre-approved companies, through which they will generate revenue, by delivering product recommendations and sales fulfilment to customers /employees who require specific...
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Client and Retail Manager Egypt
5 months ago
مصر, Egypt Rijk Zwaan Full time-Egypt, Nationwide Marketing & Sales Bachelor - Are you an entrepreneur and want to be a great networker in the international Rijk Zwaan organisation? Do you like to be one of our Client and Retail Managers in Egypt? Then you are the person we are looking for at our office in Egypt!**What does your job as a Client and Retail Manager at Rijk Zwaan Egypt look...
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Premier Direct Relationship Manager Gsc's
5 months ago
مصر, Egypt HSBC Full time-Job description **Business: Contact Center** **Role Title: Premier Direct Relationship Manager GSC’s** **Location **_(Country / City )_**: Egypt** **Major Challenges**_ _**(The challenges inherent in the role that require a continual test of the role holder’s abilities) - Achieve Wealth/ Investment & Insurance business targets for Premier business,...
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Retail Sales Manager
5 months ago
مصر, Egypt Hassad Consulting Full time**RESPONSIBILITIES**: - Leads Sales Plans to achieve volume, increase profit and share objectives. - Accountable for having effective relationships with all retail customers which includes leveraging existing our client sales relationships. - Accountable for forecasting and demand planning, pricing accuracy, deduction resolution and reduction, retail...
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Senior Customer Relationship Officer
5 months ago
مصر, Egypt EGBank Full timeIdentifies individual customer needs and fulfils it with proper bank’s products or services Maintain the required product knowledge in order to provide accurate presentations to individual customers and to ensure suitability of the products to customers’ needs. Handles Individual customers’ requests/inquiries related to their accounts, products and...
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Retail Credit Review Manager
7 months ago
مصر, Egypt EGBank Full time**JOB PURPOSE** - Manage a team of analysts and ensure all process activities are directed to achieve excellent customer experience as per agreed service level standards and good credit quality to assume delegated authority and lending powers as per retail credit framework and ensure compliance with policy parameters and permissible deviations to product -...
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Retail Senior Credit Reviewer
5 months ago
مصر, Egypt EGBank Full timeDescription Ensure the standard Operating Procedures for credit underwriting, verification, documentation, delegation is compliant with policy and any exceptions are to be regularly reported to management. Communicate major deficiencies & policy violations to direct manager to take the needed corrective actions to maintain a good healthy retail credit...