
Retail Customer Information Officer
6 days ago
Welcomes and orients all branch walk-in customers by handling their requests and inquiries in the most professional manner
Manages the branch queue by migrating customers to the various channels (ATM, Online bankingetc.)
Checks walking customers' requests, answers and resolves their related issues in a timely manner
Refer products based on customer potential when possible and maintain good relationships with the customer while working on increasing the customer base through cross-selling and getting NTB referrals from the walk-in customer
Assists in completion of any required documents for certain product or service requested by customers
Direct customers to alternative channels through explaining the relevant features of the online service to improve the customer journey perception about different channels of service
Carries and handles efficiently custody items, keys as per custodian matrix and relevant policies and procedures.
-
Retail Customer Relationship Officer
4 weeks ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
-
Customer Sales
2 weeks ago
مصر, Egypt The Emirates Group Full timeJob Purpose: Manage a large ticketing or a reservation and ticketing office retail operation by implementing and maintaining best practise policies and procedures and lead the retail office to achieve local and network wide Commercial objectives. Ensure the highest level of service is delivered consistently to all customers across the full range of Emirates...
-
Customer Information Officer
2 weeks ago
مصر, Egypt EGBank Full timeWelcomes and orients all branch walk-in customers by handling their requests and inquiries in the most professional manner Manages the branch queue by migrating customers to the various channels (ATM, Online bankingetc.) Checks walking customers' requests, answers and resolves their related issues in a timely manner Refer products based on customer...
-
Information Technology Officer
2 weeks ago
مصر, Egypt Save the Children Full time**TITLE**:Information Technology Officer (IT Officer).**TEAM/PROGRAMME**:Egypt Country Office**LOCATION**:Cairo, main office **with 10% Travel to Upper Egypt offices.** **GRADE**: 4**CONTRACT LENGTH**:Annual contract with the possibility of extension based on performance and budget availability **CHILD SAFEGUARDING**: Level 3: the responsibilities of the...
-
Retail Relationship Officer
6 hours ago
مصر, Egypt Credit Agricole Egypt Full time**Sales**: - Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship. - Provide the assigned portfolio of intermediate customers with personalized service; so as to develop close...
-
Customer Relationship Officer
2 weeks ago
مصر, Egypt EGBank Full timeIdentify existing and potential customer needs and provide them with the basic information on all Bank’s products & services. Achieve assigned targets through promoting, selling and cross selling the bank’s products and services to existing and prospective customers to achieve the preset sales budget. Handle all the customers ’regardless of their...
-
Customer Service Officer
2 weeks ago
مصر, Egypt Majid Al Futtaim Full timeMajid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region,...
-
Customer Service
2 weeks ago
مصر, Egypt Webhelp Full time**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Customer Service - Retail Vacancies **Job Description**: Do you have a passion for fashion, gadgets, or home goods? Do you thrive on making customers happy and exceeding expectations? Then join our vibrant team at Concentrix and become the hero behind every smile! **In this role,...
-
Customer Care Agent
1 week ago
مصر, Egypt Cartona For Information Technology Full time**About Cartona**: We are a B2B marketplace. We empower retailers by connecting them to hundreds of wholesalers, suppliers and producing companies. Our aim is to enable retailers by providing them with easy price comparison, exclusive offers and seamless ordering and fulfillment experience through digitizing the traditional trade market. **What we are...
-
Retail Manager
2 weeks ago
مصر, Egypt DHL Full time**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.** Would you like to become part of the world's most international company in the world? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. DHL Express Egypt is the recognized market...
-
Head of Retail Marketing
2 weeks ago
مصر, Egypt On-Hire Full time**Industry: Retail & Consumer Finance** Marketing Retail Experience is a **MUST** Retail marketing managers are responsible for overseeing the marketing efforts of their company. They work with a variety of different teams (such as sales, customer service, and product development) to develop strategies that will help their business succeed. Retail...
-
Senior Information Security Compliance Officer
4 weeks ago
مصر, Egypt Orange Full time**votre rôle**: - Monitor compliance with the security standard and policies and, if needed, set up an improvement plan. - Risk assessment and implementation of adequate risk management and continuity assurance practices - Interaction with the Customer Security Officer - Day to day support: technical advices, workshops, participation to Change Advisory...
-
Retailer Operations Specialist
4 weeks ago
مصر, Egypt MaxAB Full timeFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...
-
Customer Service Back Office Support Specialist
6 hours ago
مصر, Egypt Mercedes-Benz Egypt S.A.E. Full time**Aufgaben**: - The Customer Service Back Office Specialist will support CS department in back office, Credit/debit notes processing, Suppliers selection & Service providers contractual agreement focus - Main tasks - Debit/Credit Notes processing- Issuing Credit and Debit Note requests to accounting relevant to ALL service & parts topics (e.g.: Dealers’...
-
Customer Support Specialist
7 days ago
مصر, Egypt MaxAB Full timeFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...
-
Trade and Credit Information Officer
4 weeks ago
مصر, Egypt HSBC Full time-Job description **Role Purpose**: - Providing credit information reports to all business areas for current and potential customers. - Conducting periodic inspection/follow-up on all corporate pledges (warehouses). **Principal Accountabilities**: **Impact on the Business/Function** - Preparing of TCI reports on current and potential borrowing customers. -...
-
Customer Engineer
2 weeks ago
مصر, Egypt NCR Full timeAbout NCR NCR Corporation (NYSE: NCR) is a leading software - and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. & KEY AREAS OF RESPONSIBILITY: - Position...
-
B2b in Retail
6 hours ago
مصر, Egypt اورنچ مصر Full timeAbout the job B2B In Retail **Purpose of the job** - Maximize penetration in the targeted segment (SME & SOHO segment) and enhance B2B sales figures in Oranges Outlets. - Enhance B2B Customer experience in Oranges outlets, and increase B2B Sales in those outlets. **Duties and responsibilities** - Sell Orange Enterprise products and services and ensure...
-
Direct Sales Officer
2 weeks ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Direct Sales Officer is responsible for implementing sales plan for the department to achieve the goals set by the Retail Management and implements the Direct Sales initiatives set by the Department. - **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Maximizes products sales to reach set targets by probing customer needs - Implements the...
-
Direct Sales Officer
6 hours ago
مصر, Egypt EGBank Full time**JOB PURPOSE** The Direct Sales Officer is responsible for implementing sales plan for the department to achieve the goals set by the Retail Management and implements the Direct Sales initiatives set by the Department. - **MAJOR RESPONSIBILITIES AND ACOUNTABILITIES** - Maximizes products sales to reach set targets by probing customer needs - Implements the...