Service Delivery Engineer 2, Professional Services

Details Required Experience 4 years - Department Software Development and Testing - Career Level2 Position Location Cairo / Alexandria **Skills**: Sql server MySQL Implementation Implementation Consultant Requirements and responsibilities **Job description**: - A Senior Professional Services is needed to focus on an internal best-of-breed Portfolio...

**RSA - Service Delivery Engineer 2** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology services,...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Service Delivery Professional - (Operations Call center)(New Account **Job Description**: **Service Delivery Professional Responsibilities**: - Provide expert guidance and strategic counsel to senior management, advising on best practices and emerging trends. - Lead cross-functional...

**ROLE DESCRIPTION & **RESPONSIBILITIES** - Help shape the ongoing strategy and mission of the Westcon professional service team. - Deliver instructor-led classroom training to end-user customers and partners on a regular schedule. - Leads and/or participates in design and implementation projects to deploy F5's solutions - Collaborate with other teams in...

Manage the delivery of the highest level of operational service and support to operation contracts and warranty clients by coordinating the activities of the service delivery team across all areas of services. **Key KPIs include**: CSI O&M Margins - Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

**About Careem** Careem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app. Careem’s mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established...

**About Careem** Careem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app. Careem's mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established in...

**Key accountabilities and decision ownership**: - Maintaining positive relationships with customers. - Identifying customer needs and overseeing service delivery within the business context. - Leading the service delivery team, managing conflict, and ensuring the team's processes and tasks are carried out efficiently. - Determining ways to reduce costs...

**About the role**: - Ensure the timely and successful delivery of our solutions. - Challenge existing models and procedures and work toward updating them to improve the speed of delivery. - Drive the continuous service improvement while constantly evaluating the customer perception of the service. - Building and maintaining strong relationship with key...

**Job Summary**: The Senior Professional Services Engineer serves as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment and resolution of support issues; delivers onsite consulting and support services at client locations. **Essential Duties**: -...

**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...

Details Required Experience 3 year - Department Software Development and Testing - Career Level4 Position Location Cairo / Alexandria **Skills**: SDM PM Requirements and responsibilities **Job description**: **Responsibilities**: - ︎ Maintaining positive relationships with customers. - ︎ Identifying customer needs and overseeing service delivery...

Job Description **The Role**: - We need someone who has business & technology acumen - We need an experiment driven person to help us check and adjust all the time. - We need someone who can assess the situation and customize the most suitable working system towards achieving the top priority business value **What you will do**: - DM will be an individual...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...

**Service Delivery Specialist for International customers** **Title: Service Delivery Specialist** **Industry: IT Software** **Reporting Line: Technical Director & Client (POC)** **Position Type: Full Time** **Level: Team Leader** **Location: Cairo Office, New Cairo** **About the job**: You will be working with a high degree of freedom with reference to...

Manager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...

**About this opportunity!** We are now looking for a Service Delivery Manager who will be responsible for ensuring the correct and proper delivery of customer support services to our customers. In this role, you will be responsible for the financial and commercial performance of delivered customer support services. You will also ensure that agreed margins...