Service Delivery Engineer 2, Professional Services

**Job Title**: Service Delivery Manager As a Service Delivery Manager, you will manage all aspects of customer service operations while leading operational teams to achieve business goals and align activities of teams to support business strategy objectives and contribute to business financial commitments. Be responsible for customer satisfaction and...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Service Delivery Professional - (Operations Call center)(New Account **Job Description**: **Service Delivery Professional Responsibilities**: - Provide expert guidance and strategic counsel to senior management, advising on best practices and emerging trends. - Lead cross-functional...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Service Delivery Professional - New Account **Job Description**: **Service Delivery Professional Responsibilities**: - Provide expert guidance and strategic counsel to senior management, advising on best practices and emerging trends. - Lead cross-functional projects and initiatives,...

**Company Description** CODE81 operates autonomously from within the Technology Cluster of Ghobash Group as a highly agile services driven organization, committed to enabling future thinkers. **Coding a better** future by building the best in-class digital transformation products and solutions, we are dedicated to enriching people’s lives and helping...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

We are looking for a customer service & delivery app operator responsible for making sure that ordered products are being seamlessly delivered to the clients. Hired person will be in charge of a variety of tasks, such as providing customers assistance, orders assignment and supervision, office tasks such us creating daily reports, data entry, listings...

Understanding business cycles of outsourcing and managed services. - Manage demand from users on IT services, physical security and supervise the delivery. - Assist in building and updating Service Catalogue to streamline the services. - Ensure the service operation is running smoothly and all incident are and recorded in a service ticketing system. -...

**Service Delivery Specialist for International customers** **Title: Service Delivery Specialist** **Industry: IT Software** **Reporting Line: Technical Director & Client (POC)** **Position Type: Full Time** **Level: Team Leader** **Location: Cairo Office, New Cairo** **About the job**: You will be working with a high degree of freedom with reference...

Professional services director (Operations director) Main requirements: - Bachelor’ Degree in Computer Science, engineering or information technologies. - Excellent English - PMP/MBA/DPA/Agile/ITIL/CMMI / Six Sigma and lean management is preferred. Job description - Balances the demand for resources with the supply of resources taking into consideration...

Peachtree Networks is looking for a Project Manager to join our team. The Project Manager is a key member of the Service Delivery Project Management Team. The Project Manager is expected to become familiar with project complexities and develop a working knowledge of the ongoing project work within their functional working group to offer assistance to the...

Telco Software Engineer 2 Join us as a Software Engineer 2 on our Telco team in Cairo to do the best work of your career and make a profound social impact. Software Engineer 2 who has a strong background in highly scalable distributed systems with experience working in an agile engineering team and a knack for researching new technologies. Dell Telecom...

**Job Summary**: The Senior Professional Services Engineer serves as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment and resolution of support issues; delivers onsite consulting and support services at client locations. **Essential Duties**: -...

**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...

Within this business line, the Cybersecurity Professional Services Consultant is responsible for deploying and implementing our data protection solutions and our identity and access management solutions in customer enterprise environments. In this position, the consultant has a central role in the organization, generating revenue in coordination with sales,...

**Who we are**: Radio Holland is the first choice for NavCom solutions in the maritime industry worldwide. We provide innovative solutions for all electronic functions on board by delivering, installing, and integrating advanced equipment. With a global network of branches and agents, we ensure fast and efficient service along major shipping routes. We...

**Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us,...

**Key Accountabilities and Decision Ownership**: - Develops enterprise and consumer products & Services on USSD and SMSC channels. - Works in an Agile environment to insure proper delivery. - Manages and plans technical projects like upgrades, swaps, and integrations. - Acts as a third like of support. - Vendor Management - Builds and develops new...

**Company Description** Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

**About the role**: **Job Purpose**: Head of Service Delivery Management team is responsible to: Direct and manage all activities needed for the delivery of effective customer service. He is also responsible to implement and maintain effective methods for improving customer satisfaction, in alignment with other departments/ stakeholders across the...

**Role purpose** SDM is responsible for ITSM BAU Operations (ensuring the service is delivered as per agreed SLAs and KPIs) and for the financial governance of the provided service. Within the context of the above, the performed tasks include: - Take a lead in ITSM organization and ensure that responsibilities of ITSM organization are performed as...