Professional Services Engineer

**Responsibilities and Duties**: - Communicating the goals of the company to all engineers and professionals in the team. - Supervising every phase of the project from start to completion. - Calculating costs, materials, labor, and time required for each project. - We are approving designs and budgets. - Delegating tasks to engineer teams. - Supervising...

**Job Summary**: The Senior Professional Services Engineer serves as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment and resolution of support issues; delivers onsite consulting and support services at client locations. **Essential Duties**: -...

**ROLE DESCRIPTION & **RESPONSIBILITIES** - Help shape the ongoing strategy and mission of the Westcon professional service team. - Deliver instructor-led classroom training to end-user customers and partners on a regular schedule. - Leads and/or participates in design and implementation projects to deploy F5's solutions - Collaborate with other teams in...

**Service Delivery Engineer 2, Professional Services - SecurID** As organizations across the globe transform to meet the rapidly evolving demands of the post-pandemic world, cybersecurity has become the bedrock of today’s digital economy. Nowhere is this more critical than in securing the identities of the employees, external users, and customers that...

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...

**About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...

**Company Description** Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

**RSA - Consultant, Professional Services** RSA provides trusted identity and access management for 12,000 organizations around the world, managing 25 million enterprise identities and providing secure, convenient access to millions of users. RSA specializes in empowering security-first organizations in financial services, healthcare, energy, technology...

1-3 Years of experience **Location**: Cairo, Egypt **Category**: Engineering **Qualifications**: - BS.C Engineering degree in Electrical or Mechanical - 1-3 years’ experience in Service field. - Experienced in the use of Microsoft office. - Fluent language skills in English (Writing & Speaking) - Has the analytical thinking for problem solving - Ability...

**About the role**: - Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control...

Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control utilities to...

**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...

Johnson & Johnson is recruiting for** Professional Services Specialist **to be located in **Cairo, Egypt.** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....

Do you want to help shape the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry. We offer you a flexible and dynamic environment with...

Sutherland is seeking an attentive and goal-oriented person to join us as a **Senior Specialist for IT.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world, Sutherland...

Project Manager, Professional Services It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups...

**Job Summary** Responsible for the whole of the customer post-sales experience; from the software rollout and the support at all stages of a project/system/product lifecycle, globally across ITG’s product portfolio. The role includes the definition and implementation of a portfolio of services, including value added services, to meet our all customer’s...

**About the role**: - To provide support through the Service Excellence Process to IBO Customers, including processing of Customers Calls/ Inquiries, incident opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive incidents, ensuring a professional and consistent delivery...