Professional Services Manager

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...

Project Manager, Professional Services It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project and Program Management team within Professional Services. The team works closely with sales, customer service, partners, customers and other technical support groups...

Details Required Experience 4 years - Department Software Development and Testing - Career Level2 Position Location Cairo / Alexandria **Skills**: Sql server MySQL Implementation Implementation Consultant Requirements and responsibilities **Job description**: - A Senior Professional Services is needed to focus on an internal best-of-breed Portfolio...

**WE ARE** Opinov8 is a technology service provider, with an **Opinion in Innovation**, we engage with our clients at any stage in their product engineering and innovation goals, with solutions being mainly collaborative and outcome-driven. We are driven by delivering **value**, for our clients, through **technological innovation**. We are a young...

Job Description & Specification: Providing a single point of contact (SPOC) to handle service inquiries, incidents, requests and events while ensuring relevant Service Level Agreements (SLAs) are being achieved and maintained within company, Head Office, Plant, existing and newly established distribution sites. **Operational/Professional/Business**: -...

**Company Description** Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response,...

At Iron Mountain we protect what our customers value most, from the everyday to the extraordinary. We build customer value around the world with a passion for preserving the physical, transforming the digital, and respecting the environmental. We pioneered the industry for global records and information management and have established some of the best...

Johnson & Johnson is recruiting for** Professional Services Specialist **to be located in **Cairo, Egypt.** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....

**Job Summary**: The Senior Professional Services Engineer serves as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment and resolution of support issues; delivers onsite consulting and support services at client locations. **Essential Duties**: -...

They receive the employees requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of support. **Key Tasks and Responsibilities**: - Manage the team to ensure compliance to performance management targets and customer...

**Customer Service/Support** **Location** - Giza, Egypt*** Job Title: Service Delivery Professional - (Operations Call center)(New Account **Job Description**: **Service Delivery Professional Responsibilities**: - Provide expert guidance and strategic counsel to senior management, advising on best practices and emerging trends. - Lead cross-functional...

**About the role**: - Holds accountability for the Quality of solutions provided to Customer - Acts as the customers' primary point of contact and an escalation point - Has awareness of overall and service management profitability of their customers - Proactively identify existing Customer needs, and opportunities and grow the customer relation with...

**About the role**: As part of the continuous improvement of services, he/she is responsible for: - Taking responsibility for a service right after handover from the Service Implementaton Expert (SIE) which takes place prior the service commercial launch. The SLM takes over the process, procedures and training around the new service offerings or their...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

**ROLE DESCRIPTION & **RESPONSIBILITIES** - Help shape the ongoing strategy and mission of the Westcon professional service team. - Deliver instructor-led classroom training to end-user customers and partners on a regular schedule. - Leads and/or participates in design and implementation projects to deploy F5's solutions - Collaborate with other teams in...

**Responsibilities and Duties**: - Communicating the goals of the company to all engineers and professionals in the team. - Supervising every phase of the project from start to completion. - Calculating costs, materials, labor, and time required for each project. - We are approving designs and budgets. - Delegating tasks to engineer teams. - Supervising...

**Description** **About the role**:“**S**r Professional Account Manager**”** You will be a very important asset to the team where you will be responsible of Order Management and executing job duties with speed and accuracy in a fast-paced environment. In addition to servicing the customer, providing assistance and support to other members of the...

Position Snapshot: Engage with key partners to enable service expansion scoping and execution. Partner with Businesses and support in developing growth enabling services expansions providing competitive advantage and business value to the markets. Ensure business success metrics are established and measured. A Day in the life: - Generate projects portfolio...

**About the role**: - Telephone support and/or shift hours mandatory - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations on a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or remote control...