Senior Professional Services Engineer

1 day ago


مصر, Egypt Integrated Technology Group Full time

**Job Summary**:
The Senior Professional Services Engineer serves as a technical product expert in ITG’s portfolio of software products; highly proficient in product use, target business processes, product deployment and resolution of support issues; delivers onsite consulting and support services at client locations.

**Essential Duties**:

- Participating in business processes mapping and in the day-to-day activities of E-learning/ Enterprise engagements for various clients including process analysis and design, gap analysis, functional system design and specifications, system configuration, development of system tests, procedures, and documentation.
- Work with clients to determine requirements and accurate project scope considering clients’ business needs. Analyze business and technical requirements and objectives, perform fit/gap analysis, and provide client recommendations.
- Educate clients on business processes including best practices and how ITG products enable those processes.
- Translate complex business, functional and technical requirements into detailed work tasks; prepare Project Scope statements.

**Skills Required**:

- Written and verbal communication and presentation skills (English / Arabic).
- Strong analytical and problem-solving skills.
- Hands on experience in Software Project Management and Software Development life-cycles (SDLC).

**Qualifications and Experience**:

- Bachelor's degree in Computer Science or equivalent.
- Certified in Business Analysis CBAP or PMI-PBA or similar certification.
- Minimum of 3 years of experience.


  • Head of Engineers

    6 hours ago


    مصر, Egypt Professional Recruitment Full time

    **Responsibilities and Duties**: - Communicating the goals of the company to all engineers and professionals in the team. - Supervising every phase of the project from start to completion. - Calculating costs, materials, labor, and time required for each project. - We are approving designs and budgets. - Delegating tasks to engineer teams. - Supervising...


  • مصر, Egypt ABB Full time

    **Senior Field Service Engineer**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we...


  • مصر, Egypt Westcon Comstor Middle East Full time

    **ROLE DESCRIPTION & **RESPONSIBILITIES** - Help shape the ongoing strategy and mission of the Westcon professional service team. - Deliver instructor-led classroom training to end-user customers and partners on a regular schedule. - Leads and/or participates in design and implementation projects to deploy F5's solutions - Collaborate with other teams in...


  • مصر, Egypt Xylem Full time

    Xylem |ˈzīləm| 1) The tissue in plants that brings water upward from the roots; 2) a leading global water technology company. Xylem, a leading global water technology company dedicated to solving the world’s most challenging water issues, is the leading global provider of efficient, innovative and sustainable water technologies improving the way water...


  • مصر, Egypt Premier Services & Recruitment Full time

    Job Description & Specification: **Senior Software Engineer**: - Understand the software architecture strategies, define design alternatives according to software architecture, design DB schema and document design decisions. - Contributing to both, the estimates of the technical tasks and the project’s compliance to the organizational processes and...


  • مصر, Egypt Sutherland Full time

    Sutherland is seeking an attentive and goal-oriented person to join us as a **Senior Specialist for IT.** You are joining Sutherland Global Services, a global business transformation company offering an integrated set of back-office and customer service support services. One of the largest, independent transformation companies in the world, Sutherland...


  • مصر, Egypt Unifonic Full time

    Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey. **Senior DevOps Engineer** The Engineering team at Unifonic is looking...


  • مصر, Egypt Arrow Electronics, Inc. Full time

    Position: Senior CloudOps Engineer **Job Description**: eInfochips has over 1700+ professionals, world-class processes and infrastructure spread across 8 delivery centers with a strong focus in verticals like Avionics, Retail, Security & Surveillance and Semiconductor, along with a clientele of 30+ Billion Dollar Enterprises. We are known for our vibrant...


  • مصر, Egypt Alfa Laval Full time

    Service Operations Department is looking for a Senior Field Service Engineer to be located in Cairo/Alexandria, Egypt. This is an interesting and challenging opportunity to be part of a dynamic, motivated & competent team and presents growth opportunities in one of the most interesting markets. The position will be responsible for the Preventive...


  • مصر, Egypt NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...


  • مصر, Egypt NCR Full time

    About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: PS Project Manager Location: Cairo,...


  • مصر, Egypt Axiom Technologies Full time

    We are looking for the capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisations desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - 2nd & 3rd level support for all...


  • مصر, Egypt Luxoft Full time

    **Project** Description**: Luxoft is one of the major software services companies world-wide. We deliver professional software services in multiple business verticals such as finance, automotive, and digital transformation. Supporting large vehicle manufacturers in the area of development, production and aftersales is Luxoft's ambition. The software inside a...


  • مصر, Egypt Siemens Healthineers Full time

    Quality Environment Health & Safety Professional - Egypt/Cairo Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe,...


  • مصر, Egypt Siemens Full time

    Quality Environment Health & Safety Professional - Egypt/Cairo Siemens strongly believes in the value of a Digital Portfolio, hence Smart Infrastructure combines Digital Power Distribution and Digital Building Infrastructure technologies. Our Digital Portfolio will enable our customers to enjoy occupant’s intuitive buildings which are comfortable, safe,...


  • مصر, Egypt Profolio Consulting Services Full time

    We are hiring for a company that helps local businesses sell through social media with a seamless and branded online ordering experience. **Description** They are looking for a **Senior DevOps Engineer** (**Work is Hybrid) **to help build functional systems that improve customer experience, unlock development cycles, while maintaining security, performance...


  • مصر, Egypt Orange Business Services Full time

    **About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...


  • مصر, Egypt Orange Business Services Full time

    **About the role**: **Job Purpose**: **Key Tasks and Responsibilities** - Real time monitoring: incident detection and analysis, logging of the faults in the relevant. - Tracking/Solving all monitoring incidents raised by servers’ owners. - Perform technical escalations in line with our Fault Management policy - Liaise with other relevant internal...


  • مصر, Egypt Johnson & Johnson Full time

    Johnson & Johnson is recruiting for** Professional Services Specialist **to be located in **Cairo, Egypt.** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people....


  • مصر, Egypt Misr Technology Services Full time

    **Responsibilities**: - Manage and maintain Monolith system, Mini-System and MicroService systems. - Improve, test, script, and document the multitude of deployment options - Build new monitoring/administration solutions including architecture, provisioning, configuration and deployment - Working with the technical team to automate all DevOps processes. -...