Service Delivery Manager

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team,training and recruting new staff, monitoring progress, and managing budgets. Job responsibilities: - Maintaining high performance levels...

Manage the delivery of the highest level of operational service and support to operation contracts and warranty clients by coordinating the activities of the service delivery team across all areas of services. **Key KPIs include**: CSI O&M Margins - Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively...

Manager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

Service Delivery Manager-230003QW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Service Delivery Manager** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables &...

Join one of the leading **Translation & Localization** Companies in the world! **Future Group** Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager...

Details Required Experience 3 year - Department Software Development and Testing - Career Level4 Position Location Cairo / Alexandria **Skills**: SDM PM Requirements and responsibilities **Job description**: **Responsibilities**: - ︎ Maintaining positive relationships with customers. - ︎ Identifying customer needs and overseeing service delivery...

**About this opportunity!** We are now looking for a Service Delivery Manager who will be responsible for ensuring the correct and proper delivery of customer support services to our customers. In this role, you will be responsible for the financial and commercial performance of delivered customer support services. You will also ensure that agreed margins...

**About the role**: - Ensure the timely and successful delivery of our solutions. - Challenge existing models and procedures and work toward updating them to improve the speed of delivery. - Drive the continuous service improvement while constantly evaluating the customer perception of the service. - Building and maintaining strong relationship with key...

Principal Service Delivery Manager - Oracle Managed Cloud Services for Middle East and Africa-230003QV **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Principal Service Delivery Manager - Oracle Managed Cloud Services for the Middle East and Africa** To manage and develop the...

Service Delivery Manager - Oracle MCS-220001J1 **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables & commercials. To work at a...

**About the role**: The SDM is a key customer facing role: - responsible for building, running and continuously improving the end-to-end delivery model for the customer portfolio of service - Act as single point of contact for the progress of all the activities related to the customer such as RUN, implementation, handover, etc - leads the following activity...

Principle Service Delivery Manager - Oracle Managed Cloud Services -220002MQ **Applicants are required to read, write, and speak the following languages**: English, Arabic **Preferred Qualifications** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual...

About the opportunity **About the role** At Talabat, the role of the Account Manager will play a key role in managing and nurturing successful relationships with our partner restaurants. You will be responsible for ensuring the success and satisfaction of our partner restaurants through driving growth, operations, and content for your assigned...

**Job Information**: Industry - Real EstateBudget - EGP 0.00City - Cornish El NileState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- **Service Management**: Managing and overseeing the delivery of IT services to internal and external customers. This involves ensuring that service level agreements (SLAs) are met, monitoring service...

**About Careem** Careem is the everyday Super App for the greater Middle East region, providing a host of daily services that people need to move around, order food, deliver things and transfer money in one unified smartphone app. Careem’s mission is to simplify and improve the lives of people and build an awesome organization that inspires. Established...

**Envision Employment Solutions** is currently looking for an** I&D Service Delivery Manager** for one of our partners, a global leader in the chemical industry field. **Job Summary**: The IT Service Delivery Manager - IT Operations manages network performance and identity access management support, ensuring optimal network operation, data security,...

Envision Employment Solutions is currently looking for an I&D Service Delivery Manager for one of our partners, a global leader in the chemical industry field. **Job Summary**: The IT Service Delivery Manager - IT Operations manages network performance and identity access management support, ensuring optimal network operation, data security, regulatory...

Senior Manager, Service Delivery Senior Operations Manager - US hours - Cairo Bringing smiles is what we do at TTEC... for you and the customer. As a Senior Operations manager working on the Night Shift (US hours) in Cairo, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

About the opportunity **Role Summary/Overview** Plans and achieves quality assurance operational objectives by contributing information and analysis to strategic plans and reviews Preparing and completing program-level action plans; implementing production, productivity, quality, and customer service standards Identifying and resolving problems; completing...