Service Delivery Lead, Collaboration vois

**Role Purpose**: - Drive decisions for operational activities and set strategic goals - Lead VOIS Care operations for diversified markets, service lines and segments (Germany, Ireland, Italy, Spain and CIOT, through multi-channel (Back Office, Web-Chat, Voice & Converged) for any given market. - Account manager and single interface with partners, owning...

**Role purpose**: The Delivery Lead (RTE) is responsible to lead team of Scrum Master working to deliver all the projects within the automation domain through building dynamic teams from the different capabilities functions within agile/SAFe framework **Key accountabilities and decision ownership**: - Accountable to deliver all projects to the customer...

**Role purpose**: - Perform Business Analysis and Data Management across Networks Centres, collating relevant information around technology metrics, financial data and HC data, consolidating business reporting and dashboards, validating consistency of data and producing recommendations for OPC and Networks Management team. - Lead a team of business managers...

**Description**: Role purpose: NSE _VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as “customer” going forward). Business Support Senior Specialist acts as the POC (point of contact) for the internal business customer and NSE VOIS Management, performing both - a role of NSE...

**Role Purpose**: To support Vodafone’s key strategic growth areas in Testing Function which requires a highly capable and experienced SMEs for specialized domains as Digital, IoT and Cloud Transformation. Test Service Lead is responsible for providing Technical Leadership and Strategic Direction to the Testing Organization by initially identifying and...

**Introduction** At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's...

We are looking for a delivery manager. The delivery manager is responsible for making sure that services are being seamlessly delivered to the clients. He will be in charge of a variety of tasks, such as leading the team,training and recruting new staff, monitoring progress, and managing budgets. Job responsibilities: - Maintaining high performance levels...

**Role purpose**: End-to-end responsibility of HR Operations area of Work Process allocation (WPA), Ask HR across various Vodafone entities along with seamless payroll delivery across _VOIS EG. Key accountabilities and decision ownership - Responsible for effectively leading a team of over 40+ individuals including people managers. He/she will be responsible...

Join one of the leading **Translation & Localization** Companies in the world! **Future Group** Company is leading the localization market since 1994 with global subsidiaries serving North & Latin America, Asia, Europe, and MEA. We're currently expanding our team globally, join our global team in our new journey now! We are hiring Service Delivery Manager...

**Role purpose**: Within Vodafone Networks and the Networks Strategy and Engineering (NSE) Function, NSE_VOIS is our shared services function. NSE_VOIS also provides services outside of NSE, e.g. Network Development, Vodacom & partner markets. We currently have service centers in Romania, Spain, India and Egypt and expect this resource to grow in the short...

**About this opportunity!** We are now looking for a Service Delivery Manager who will be responsible for ensuring the correct and proper delivery of customer support services to our customers. In this role, you will be responsible for the financial and commercial performance of delivered customer support services. You will also ensure that agreed margins...

About the opportunity **What’s On Your Plate?** - Align with riders to solve problems in real-time & monitor them on a daily basis. - Tracking rider performance with coordinators and taking ownership of rider performance. - Weekly zone meeting with riders. - Assisting dispatchers with rider issues via communication channels. - Ensures compliance of rider...

**Role purpose**: This role is part of the centralised IT team in Vodafone Shared Services. The Data NW & Voice Sr. Team lead owns, supports and manages VSS Network & Voice connectivity domains for the entire VOIS EG organisation, The role is responsible to ensure scalability, sustainability, consistency in VOIS wide Network and compliancy to Vodafone Group...

Manager Service Delivery The Service Delivery Manager interacts directly with Speedcast’s customers maintaining strong relationship and ensures that a consistent high-quality service is provided. The SDM will oversee the delivery and ongoing performance of Speedcast’s services and related technical support to customers that achieve specific performance...

**Role purpose**: Here at Vodafone we are revolutionising the way we deliver Data and Analytics (D&A) to the business through creation of a common data model, products and platform in the Google Cloud. This role plays a pivotal part in driving delivery of this global strategic Programme, leading a team of Data and Analytics specialists throughout the...

**Role purpose**: The Data Integrity Specialist is responsible for data integrity of Office IT Infrastructure services, detailed reviews of processes as well as audits. The role acts as a single point of contact for Data Integrity optimisation in VOIS and reports virtually to the Data Integrity Manager. The Data Integrity Specialist coordinates and delivers...

**Service Delivery Coordinator - Wireline**: **Do you enjoy leading a team that provides a high-quality service for our customers?**: **Do you love collaborating with teams to solve complex problems?**: **Join our Wireline Team** We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency,...

Manage the delivery of the highest level of operational service and support to operation contracts and warranty clients by coordinating the activities of the service delivery team across all areas of services. **Key KPIs include**: CSI O&M Margins - Manage the service delivery team to ensure that all incidents and problems assigned are managed effectively...

**Do you enjoy leading a team that provides a high-quality service for our customers?** **Do you love collaborating with teams to solve complex problems?** **Join our Team** Baker Hughes is the first and only comprehensive provider of digital oilfield products, services and solutions. Drawing inspiration from its rich heritage as an inventor company,...

Service Delivery Manager-230003QW **Applicants are required to read, write, and speak the following languages***: English, Arabic **Preferred Qualifications** **Service Delivery Manager** To manage and develop the Managed Cloud Services (MCS) relationship with designated account(s) throughout the engagement against the contractual deliverables &...