Business Support

Company Description At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**About the role**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

Janssen Egypt is recruiting for a **Business Support Specialist** to be located in **Cairo, Egypt **. **Summary of the job**: Provide a comprehensive support to Business and HR Cross-Sector within scope of responsibility as appropriate, this could include: **Communication** HR related announcements (new joiners/ appointments/ leavers/ Leadership...

**About the role**: Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/ /Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. 1st level of escalation in the cluster. The Exception Support Manager (ESM) will work in...

**About the role**: **Big Data, Application Support and Cloud Operations Engineer** **Mission**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical Responsibilities** - handle, diagnose and route in real-time incoming trouble tickets - responsible for 2nd level technical support and...

**About the role**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next...

**About the role**: The Customer Tech Support Expert is responsible for technical and overall skills enhancement of the team. Owns the technical incident resolution and change implementation withing the team, works closely with stakeholders on enhancement of the technical delivery provided by the team. **Key Activities & Deliverables**: - Acts as...

The Customer Tech Support Expert is responsible for technical and overall skills enhancement of the team. Owns the technical incident resolution and change implementation withing the team, works closely with stakeholders on enhancement of the technical delivery provided by the team. **Key Activities & Deliverables**: - Acts as technical escalation level...

**About the role**: The IT Business Analyst will be the interface between the business teams from one side and the development team on the other side. He/ She will be working closely with the product owner, technical lead, the SCRUM master managing the project and architect in addition to the product IT delivery manager. In an Agile context, the IT BA is...

**Description**: Role purpose: NSE _VOIS is an internal organisation that acts as an internal service provider to the local markets or group functions (referred as “customer” going forward). Business Support Senior Specialist acts as the POC (point of contact) for the internal business customer and NSE VOIS Management, performing both - a role of NSE...

Johnson & Johnson Medtech is recruiting for **_CSS _**_Business Support Specialist_** **to be located in Cairo, Egypt. Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being...

**About the role**: **Responsibilities**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

Creating spreadsheets with large numbers of figures without mistakes. - Processing invoices and accounts payable, including follow-up with vendors regarding late payments or discrepancies in the billings. - Receiving and processing incoming mail, distributing mail to staff members, and handling outgoing mail and packages. - Following up on sales...

**About the role**: Act as the point of reference and mentor for the team - Share experience and knowledge within the team - Provide day-to-day guidance and coaching - Guide the newcomers through their induction phase - Technical knowledge and overall skills enhancement - Create, validate and update technical documents and knowledge documents - Responsible...

**.**: **ABOUT WFP**: **The United Nations World Food Programme is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change. Food assistance extends well beyond the traditional...

**About the role**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most appropriate ‘next step’...

**Description**: - Handling monthly closure process and margin meeting to justify to the top management any variance vs. budget - Handling Budgeting & Forecasting according to each forecast cycle submitted to the management in collaboration of commercial team plans - Finalize Business cases, launching new tariffs, new prepositions and bidding cases to...

Company Description **Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...