Technical Support/help Desk

We are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its...

Description: **Duties & Responsibilities**: - Managing and supporting a team of help desk members. - Mentoring the team, providing training, and conducting performance evaluations. - Monitoring team performance and developing feedback reports for management. - Communicating with clients and providing in-person and phone support, if required. -...

**Duties & Responsibilities**: - Managing and supporting a team of help desk members. - Mentoring the team, providing training, and conducting performance evaluations. - Monitoring team performance and developing feedback reports for management. - Communicating with clients and providing in-person and phone support, if required. - Troubleshooting and...

**Job Description**: - Install, configure, and maintain software and hardware components of computer and network systems. - Troubleshoot system and network problems, diagnose and solve hardware or software issues. - Repair and replace damaged computer and network components. - Set up new users' accounts and profiles. - Support employees whenever they...

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware support...

Position: IT Help desk **Requirements**: Minimum 1 year of experience in the same job responsibilities. Very good communication, problem-solving, analytical, and decision making skills. Must be a team player and able to work for extended hours. Bachelor degree of any field, preferably, computer science, Engineering. Job Responsibilities: Provide...

Call center Help Desk IT support CCNA certificate at least HI-Connect Company, established in 2008, is a fast growing technology company in the Egyptian market that offers wide range of services for its customers. The Health Insurance Organization in corporation with the top Telecommunication and Information Technology companies in the Egyptian market has...

Objectives of this role - Provide quick and effective assistance with information technology systems - Guide employees remotely and in person through systems configuration, troubleshooting, and maintenance. - Listen attentively to employees’ questions and concerns and offer optimal solutions - Prioritize employee satisfaction in all communications,...

We’re hiring IT Help Desk Location: Maadi ( but might need to make visits ) Graduate of Computer Science Years of experience: Fresh Grad Courses MCSA MCSE CCNA is preferred Must have - network - windows troubleshooting - how to create and manage DC "domain controler" and DHCP **Salary**: E£4,000.00 - E£5,000.00 per month COVID-19...

**Responsibilities**: Perform remote troubleshooting through diagnostic techniques and pertinent questions - Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLAN's, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred. - Determine the best...

**Job Information**: Industry - Real EstateField - InfrastuctureBudget - EGP 13,000.00Field / Area - Support ServicesJob Category - Technical SupportWork Experience - 1-3 yearsCity - ZED ParkState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Designing and implementing new network devices and/or improving the efficiency of current networks. -...

**Job Information**: Field - InfrastuctureField / Area - Support ServicesIndustry - BankingJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - New Cairo, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- Installing and configuring computer hardware, software, systems, networks, printers, operating systems, screens,...

**About this opportunity** We are looking for a Help Desk Team Leader to coordinate and super-sees the activities of all help desk members to ensure that they deliver excellent customer service and fulfill the project KPIs and initiating strategies through which they can obtain customer feedback on service delivery, to analyze and provide all units the...

**Responsibilities**: - Troubleshooting hardware and software issues - Diagnosing and resolving network issues - Documenting all issues and resolutions in our ticketing system - Escalating issues as necessary to senior-level technicians - Collaborating with team members to identify trends and implement solutions - Staying current with industry advancements...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Incident Management Agent Location:...

**IT Technical Support is needed urgently for FMCG company** **Main Duties** - Installation and support for Software and hardware in both of the main office and the branch offices - Act as first line of support for providing technical assistance and support for employees - Proposing solutions to increase efficiency in relation to technical support...

Installing and configuring computer systems.Diagnosing and solving hardware/software faults.Support the following technologies: Microsoft Office 2010 products -Outlook, Word, Excel, Access, Internet Explorer, Windows XP, desktops, laptops, printers, and networked copiers.Manage Network Administration.Responsible for ensuring the smooth day-to-day running of...