IT Help Desk Agent

We are seeking a Junior IT Help Desk Technician to join our team at Tagaddod. As a Junior IT Help Desk Technician, you will provide technical assistance to computer system users and respond to their inquiries. You will diagnose and resolve basic technical issues, install and configure computer hardware and software, and maintain records of repairs and...

Dsquares specializes in offering loyalty programs that bring our customers closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Title: Incident Management Agent Location:...

**Job Description**: - Install, configure, and maintain software and hardware components of computer and network systems. - Troubleshoot system and network problems, diagnose and solve hardware or software issues. - Repair and replace damaged computer and network components. - Set up new users' accounts and profiles. - Support employees whenever they...

Company Overview: - Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

Company Overview: Milestone Technologies, Inc. is a leading IT Managed Services and IT Professional Services solutions provider headquartered in the Bay Area and serving clients globally. Our unique approach to IT Managed Services includes Contact Center Services, Internal IT Support, Data Center Operations, Workforce Solutions, and IT Professional...

Position: IT Help desk **Requirements**: Minimum 1 year of experience in the same job responsibilities. Very good communication, problem-solving, analytical, and decision making skills. Must be a team player and able to work for extended hours. Bachelor degree of any field, preferably, computer science, Engineering. Job Responsibilities: Provide...

**About this opportunity** We are looking for a Help Desk Team Leader to coordinate and super-sees the activities of all help desk members to ensure that they deliver excellent customer service and fulfill the project KPIs and initiating strategies through which they can obtain customer feedback on service delivery, to analyze and provide all units the...

Objectives of this role - Provide quick and effective assistance with information technology systems - Guide employees remotely and in person through systems configuration, troubleshooting, and maintenance. - Listen attentively to employees’ questions and concerns and offer optimal solutions - Prioritize employee satisfaction in all communications,...

Call center Help Desk IT support CCNA certificate at least HI-Connect Company, established in 2008, is a fast growing technology company in the Egyptian market that offers wide range of services for its customers. The Health Insurance Organization in corporation with the top Telecommunication and Information Technology companies in the Egyptian market has...

**Responsibilities**: Perform remote troubleshooting through diagnostic techniques and pertinent questions - Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLAN's, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred. - Determine the best...

**Job Purpose**: To provide high quality systems support for the various departments in Hikma in order to manage and resolve all IT related issues/queries and play an active role in IT implementation. **Day - to-day operations**: Follows the day-to-day operations related to own job to ensure continuity of work. **Job Specific Accountabilities** - Provides...

**Responsibilities**: - Troubleshooting hardware and software issues - Diagnosing and resolving network issues - Documenting all issues and resolutions in our ticketing system - Escalating issues as necessary to senior-level technicians - Collaborating with team members to identify trends and implement solutions - Staying current with industry advancements...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLAN's, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred. - Determine the best solution based on the issue...

Perform remote troubleshooting through diagnostic techniques and pertinent questions - Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLAN's, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred. - Determine the best solution based on the issue...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware support...

**Job Information**: Industry - RetailField - InfrastuctureBudget - EGP 9,000.00Field / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - CairoState/Province - AI QahirahCountry - EgyptZip/Postal Code - 11311- End-user device support - Troubleshooting network connectivity problems (LAN, WAN, WiFi). - Hardware...

**Job Information**: Industry - RetailField - InfrastuctureField / Area - Support ServicesJob Category - ServiceDesk & HelpdeskWork Experience - 1-3 yearsCity - Nasr City, CairoState/Province - CairoCountry - EgyptZip/Postal Code - 11311- End User Device Support. - Troubleshooting Network connectivity problems (LAN, WAN, WiFi). - Support Application...

**Job Summary** **Responsibilities** - Provide immediate first-level support; Whether via phone or remote access including problem resolution for software/hardware. - Preventive maintenance of the HW and SW according to agreed plans. - Perform minor software and minor hardware repairs. - Diagnosing errors, troubleshooting & maintain network connections or...

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position Summary & Key Areas of Responsibility - Position requires the ability...