Lead, Customer Insights

6 months ago


مصر, Egypt Orange Full time

**Purpose of the job**

Conducting analysis for the CBU segments to support decision making

**Duties and responsibilities**
- Full account responsibility, conducting analysis for the Marketing segment
- Conduct in-depth analysis of marketing operations, ad-hoc as well as monthly activities
- Create monthly dashboard including the KPIs related to the segment performance and liaising with the Market Research team and Data Mining team to produce a full pack of high customer intelligence value necessary for decision making
- Organize monthly presentations of the Dashboard and presenting analysis outcome to Marketing Department stakeholders
- Communicate with Marketing segments in order to reach clear understanding of their needs and be able to deliver high quality analyses
- Communicate with the Data Warehouse (DWH), requesting and validating relevant data sets to ensure the validity and soundness of the data to be used in the analyses

**Job specification**

**Education**
- Graduate of numeric discipline: Economics, Statistics, Business, Finance, Commerce, or Computer Science.

**Experience**
- 0 to 2 years of experience in similar numeric field

**Skills and abilities**
- Good Knowledge of Microsoft Office Package (Excel, Word, PowerPoint)
- Good presentation skills
- Good English communication skills, written and spoken
- Team worked and problem solver

**contract**:
Regular



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