Business Support Coordinator

Acino is a Swiss pharmaceutical company, leader in advanced drug delivery technologies. We have a clear focus on selected emerging markets in the Middle East, Africa, the CIS Region and Latin America, and operate in some of the most dynamic countries of the world. We value courage, commitment, trust and empathy and provide an environment that supports...

**Votre rôle**: The responsibilities will include but not limited to: - Provide L3 support for issues reported from L2 for multiple technologies, and act as a technical escalation point. - To coordinate directly with the vendors when needed to achieve fault resolution within SLA definitions. - To coordinate with the engineering team on the validation of...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex. We are looking for a Sales Support & Documentation Coordinat (NVOCC) to join our company. About Us Wilhelmsen Port Services was Founded in Norway in 1861, comprehensive global maritime group providing essential...

**Votre rôle**: At the crossroads of the key issues for the success of the cloud (security and reliability), the Business Security Officer is involved in a wide variety of activities, for which the qualities of analysis and flexibility are essential. - Carry out expert assessment and consultancy work (risk analysis, pentesting, vulnerability audits,...

**Job Purpose**: - Help Identify new sales opportunities. - Check out the local market potentials and support in approaching new clients. - Perform site visits, study the local market vs our company. - Help prepare commercial and technical proposals. - Study RFP and answer to client requirements. **Key Responsibilities**: - Develop new business...

**Votre rôle**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

**Votre rôle**: The **International Presales Enablement (IPSE)** plays a key role in providing solution design & validation support to presales & consulting teams across the regions and territories within International Zone and is looking after Global Presales Practice for all International Presales professionals. The **Presales Solution Design Support...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

**Company Description** At Informa Global Support, we’re about connecting businesses and professionals with knowledge. From cutting-edge research to specialist digital demand, our reach is extensive. We’re the power behind a range of fantastic brands such as FAN EXPO, Omdia, World of Concrete and many more. Through cutting edge research we’re here to...

**Votre rôle**: Benelux ESM Mission / role purpose Primary mission is to provide Level 2 support to the LDM team & LDM team manager, interfacing with ODM/BDM/Account/PM teams in order to drive and continuously improve the delivery performance of country terminating orders. The Exception Support Manager (ESM) will work in direct association with (and in...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Votre rôle**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**Votre rôle**: Role Purpose: knowledge retention (technical and customer) and enhancement in the team Act as the point of reference and mentor for the team Share experience and knowledge within the team Provide day-to-day guidance and coaching Guide the newcomers through their induction phase Technical knowledge and overall skills enhancement Create,...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: - Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS. - Collaborating with cross-functional teams to escalate and resolve complex technical issues. - Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency. - Contributing to the development of knowledge...

**Duties & Responsibilities**: - Coordinating and supporting the sales team on daily business actions. - Responding to complaints from customers & giving after-sales support. - Preparing offers and following up submissions to customers. - Communicate effectively with internal teams and external clients. **Qualifications**: - Fluency in French and English...

DEADLINE FOR APPLICATIONS 15 October 2024-23:59-GMT+02:00 Eastern European Standard Time (Cairo) ABOUT WFP The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...