Uc & Cloud Support Engineer
3 months ago
**Votre rôle**:
- Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS.
- Collaborating with cross-functional teams to escalate and resolve complex technical issues.
- Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency.
- Contributing to the development of knowledge base articles, documentation, and best practices.
- Assisting customers with cloud service onboarding, configuration, and migration.
- Conducting root cause analysis and providing recommendations to prevent recurring issues.
- Staying updated with the latest cloud technologies, trends, and best practices.
- Participating in on-call rotations to provide 24/7 support to customers.
- Maintaining a high level of customer satisfaction by delivering timely and effective solutions.
**Votre profil**:
- Very good interpersonal and communication skills
- IT background (Engineering, Computer Science or Similar Education)
- Strong knowledge of cloud computing platforms such as Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP).
- Familiarity with scripting languages like Python, PowerShell, or Bash for automation and infrastructure management.
- Understanding of virtualization technologies like VMware or Open Stack.
- Strong problem-solving and analytical skills to diagnose and resolve complex technical issues.
- Excellent communication skills to effectively interact with customers and internal teams.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Relevant certifications such as AWS Certified Solutions Architect, Azure Administrator, or Google Cloud Certified - Associate Cloud Engineer can be beneficial.
**Le plus de l'offre**:
- B.Sc. Engineering, Telecommunications or Computer Science
- 1-3 years of experience in similar scope of customer technical support roles
**Entité**:
Global Delivery & Operations
- Orange Business manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business. Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business
**Contrat**:
CDI
-
Collaboration Engineer
10 hours ago
القاهرة, Egypt IT Dynamics Group (ITD) Full timeDesign and implement voice solutions (VoIP, IP telephony, UC). - Configure and troubleshoot Cisco UC platforms (CUCM, Unity Connection). - Develop and implement voice dial plans and routing strategies. - Diagnose and resolve voice issues (network, call quality, system performance). - Provide technical support and collaborate with IT teams. - Monitor system...
-
Bs Cloud Support Engineer
2 weeks ago
القاهرة, Egypt Vodafone Full time**BS Cloud Support Engineer ( H1 )**: **Role Purpose**: To provide expert support and ensure optimal operation of cloud infrastructure services across multiple platforms (Azure, AWS, VMware, Huawei). The role entails troubleshooting, managing cloud infrastructure, and assisting clients as a first line Engineer in deploying and maintaining cloud solutions...
-
Uc & Cloud Support Engineer
3 months ago
القاهرة, Egypt Orange Business Full time**Votre rôle**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...
-
Cloud Engineer
4 months ago
القاهرة, Egypt Medcloud Full timeWe are looking for a Cloud Engineer to join our team and work with our engineering team to optimize, implement, and maintain our organization’s cloud-based systems. A Cloud Engineer’s responsibilities include deploying and debugging systems, as well as executing new cloud initiatives. Ultimately, you will work with different IT professionals and teams...
-
Application Support and Cloud Ops Engineer
4 months ago
القاهرة, Egypt Orange Full time**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...
-
Cloud Infrastructure Engineer
1 week ago
القاهرة, Egypt M-KOPA Full time**We are looking for a Cloud Infrastructure Engineer to join our Analytics Department; as we scale up and drive digital and financial inclusion across our markets.**: REMOTE ROLE As an engineer in the group you will work as a collaborator, more senior members will coach and contribute placing an emphasis on high quality output observability and...
-
Cloud Engineer
4 months ago
القاهرة, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for a Cloud Engineer for one of our partners, a global leader in consulting, digital transformation, technology, and engineering services. This position requires flexibility to work on US times and flexibility to travel abroad when needed. **Responsibilities**: - You will collaborate with the development...
-
Senior Aws Cloud Engineer
2 months ago
القاهرة, Egypt Merck Group Full timeWork Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...
-
Uc & Cloud Crisis Manager
2 months ago
القاهرة, Egypt Orange Business Full time**Votre rôle**: As a Dedicated Incident Manager, you will lead and coordinate incident management activities for VIP customers, focusing on incidents related to Genesys solutions. Serving as the primary contact and major incident leader, your role is pivotal in ensuring efficient incident resolution and acting as a bridge leader during major crises. Your...
-
Cloud Engineer Consultant
6 days ago
القاهرة, Egypt Ethics HR Full timePlacing a focus upon exceeding client expectations and delivering against our continuous improvement goals, taking a client problem, and turning it into a technical solution - Design, implement, and manage data ingestion pipelines to collect and ingest data from various sources into the cloud data platform. This might involve using tools like Apache Kafka,...
-
Cloud Infrastructure Engineer
4 weeks ago
القاهرة, Egypt P2H Arabia Full time**Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...
-
Senior Cloud Infrastructure Engineer
2 months ago
القاهرة, Egypt Giza Systems EG Full timeCollaborate with stakeholders to understand business needs and translate them into technical requirements for cloud infrastructure. - Identify opportunities to optimize cloud resource allocation, performance, and cost. Recommend improvements to ensure optimal use of cloud services. - Monitor cloud infrastructure performance, identify bottlenecks, and...
-
Cloud Infra Integration Engineer
3 months ago
القاهرة, Egypt Ericsson Full time**Join our Team**: **About this opportunity** We are now looking for an Integration Engineer to analyze, prepare, implement and verify the configuration and integration of Ericsson Cloud Solution. Your scope of work could include the scenarios of introduction, upgrade expansion, functionality and capacity. **What you will do** - Analyze, prepare, verify...
-
Senior Cloud Infrastructure Engineer
2 months ago
القاهرة, Egypt Giza Systems EG Full timeMaintain and Develop the Cloud Service Catalog - Map new requirements towards existing Cloud Services from the Cloud Service Catalog (minimize ad-hoc solutions) - Responsible for LCM of the Cloud - Infrastructure and Cloud VNF/CNF - Monitoring responsibility using Clould tools (Grafana and Kibana ) - Ability to validate design requirements, and deploy...
-
Cloud Engineer
2 months ago
القاهرة, Egypt Ethics HR Full timeDesign, implement, and manage data ingestion pipelines to collect and ingest data from various sources into the cloud data platform. This might involve using tools like Apache Kafka, AWS Kinesis, or Azure Event Hubs. - Develop and maintain data transformation processes to clean, enrich, and structure data for analytics and reporting purposes. This often...
-
Aws Senior Cloud Engineer
2 months ago
القاهرة, Egypt Envision Employment Solutions Full timeEnvision Employment Solutions is currently looking for an AWS Senior Cloud Engineer for one of our partners, a global leader in consulting, digital transformation, technology and engineering services. This position requires flexibility to work on US times and flexibility to travel abroad when needed. **Responsibilities**: - Develop automation scripts and...
-
Engineering Manager
2 weeks ago
القاهرة, Egypt Test Board Full timeCanonical Ubuntu is the most widely used OS for public cloud instances across every major public cloud. Our team builds, tests, and publishes the base Ubuntu images used by millions to ensure optimal performance and security in their cloud estate. We aim to deliver the very best public cloud VM experience, as well as specialized images for specific purposes...
-
Senior Cloud Backend Developer
4 months ago
القاهرة, Egypt Ericsson Full time**About this opportunity**: **What you will do**: - Analyze business requirements to determine the appropriate technical solutions on Google Cloud Platform (GCP) that align with the organization’s goals and objectives. - Provide expert guidance and oversight during the implementation phase, working closely with engineering teams to ensure adherence to...
-
Operation and Support Engineer
4 weeks ago
القاهرة, Egypt P2H Arabia Full time**Who we are**: P2H Inc. is a global software development and consulting company focused on complex, high-load, scalable web solutions for Enterprise and Government clients. Founded in 2006, P2H Inc. rapidly expanded globally. We have branches in the USA, Poland, Portugal, Ukraine, Saudi Arabia, and Nepal, providing extensive expertise and services across...
-
Aws Cloud/devops Engineer
3 months ago
القاهرة, Egypt Moxie Labs Full time**Job Brief**: **What You Will Do**: - Contribute to large, complex projects in a team, providing technical reviews and execution - Design and build cloud-based infrastructure, primarily leveraging AWS services including API Gateway, Amplify, DynamoDB, S3, CloudFormation, etc. - Define new and expand existing data models, including database schema and...