L2 Uc Collaboration Engineer

**Job Summary**: As part of the L1 A2G support team, the engineer will ensure the smooth functioning of A2G systems and services by monitoring service and performance, alerts, performing initial diagnosis, resolving minor issues, preparing Reports and escalating more complex problems to higher-level support teams. **A2G Service/Performance Monitoring &...

**Join our Team**: **About this opportunity**: Ericsson is currently seeking a dynamic Back Office L2 Engineer Packet Core. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your...

**Join our Team**: **About this opportunity** "Back Office L2 engineer - Security" is required to join our Telecom Security Operations team. Responsible for operation & management of Etisalat IP-backbone security devices. **What you will do** - Manage and troubleshoot in Multi-vendor Firewalls, IPSs, Authentication servers, Token server, Load balancers,...

**Responsibilities**: - Handle escalated technical issues from L1 engineers. - Provide advanced troubleshooting for customers across Azure, AWS and Oracle OCI services and architectures. - Create and maintain technical documentation and runbooks. - Mentor L1 engineers and conduct knowledge transfer sessions. - Identify patterns in customer issues and...

Overview: **WELCOME TO SITA**: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...

**Votre rôle**: - Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS. - Collaborating with cross-functional teams to escalate and resolve complex technical issues. - Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency. - Contributing to the development of knowledge...

**Responsibilities** - Lead complex technical investigations and architectural reviews. - Drive technical solutions for enterprise customers across Azure, AWS, and Oracle OCI. - Create technical content, including white papers and best practices. - Mentor L1/L2 engineers and conduct training sessions. - Collaborate with product teams on feature requests and...

**Votre rôle**: **Application Support and Cloud Operations Engineer** **Mission**: **Key tasks and responsibilities**: Within the MAC team, the scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): **Technical responsibilities**: - Handle, diagnose and route in real-time incoming trouble tickets - Execute changes and task...

Troubleshoot, diagnose, and resolve performance issues and system incidents related to K2 workflows - Continuously monitor K2 workflows and systems to identify potential problems and resolve them proactively - Work closely with other teams to address system incidents and improve workflow functionality - Maintain thorough documentation of incidents,...

**Votre rôle**: Duties within L2 DSOC teams - Troubleshoot and resolve high-complexity customer faults effectively. - Manage escalations with technology vendors and coordinate resolution efforts. - Perform service changes, assess risks, and implement requests within the agreed Change Management process using Orange Change tools. - Resolve service problems...

**What to Expect**: - Frequently work on program maintenance, error detection, and correction of existing codes and/or revisions to systems documentation. - Work collaboratively and efficiently across functional teams in a fast-paced environment, taking initiative on medium tasks under broad supervision. - Understand and guide others on standards of...

**Votre rôle**: **Roles and Responsibilities**: **Leadership**: - Lead and manage the L1 Network Security team to ensure smooth and effective operations, focusing on delivering high-quality support aligned with the customer’s objectives. - Plan and allocate tasks effectively, ensuring comprehensive coverage of critical network devices and services for...

**Votre rôle**: Responsible for the development of network planning, design, implementation services maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing. Pre/Post...

**Responsibilities** - Lead and manage a team of L2 and L3 cloud engineers, providing guidance, mentorship, and performance management. - Oversee the day-to-day operations of the managed services team, ensuring timely resolution of technical issues and adherence to SLAs. - Collaborate with clients to understand their cloud requirements and develop tailored...

Envision Employment Solutions is currently looking for a SAP L1 Support Specialist for one of our partners, a global leader in the chemical industry field. **Job Summary**: The SAP L1 Support Specialist provides first-line support for SAP users, addressing and resolving initial technical issues and inquiries. This role involves troubleshooting, diagnosing,...

**Location**:Egypt **Travel**:Required **What You’ll Do** In this role, you will lead customer-facing Engagements to design, implement, migrate, and optimize Cisco solutions. You’ll manage projects, gather customer requirements, and ensure solutions align with business and IT goals. Key Responsibilities: - Lead on-site and remote technology sessions...

**Votre rôle**: Leading Legrand Dedicated Center **Roles and Responsibilities**: **Strategic Leadership & Customer Alignment**: - Provide overall leadership and strategic direction for the dedicated **Network Security Center**, ensuring alignment with the **customer’s objectives** and service expectations. - Act as the **primary interface for senior...

Overview: **WELCOME TO SITA**: We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with...

PetroApp, a leading company in the automotive sector, is seeking an experienced Engineering Manager to lead our talented engineering team. As the Engineering Manager, you will be responsible for overseeing the development and execution of engineering projects, ensuring that they meet our high standards of quality and innovation. Your leadership will be...

Overview: As a Master Data Analyst, you will play a crucial role in maintaining the health of our master data and executing corrective actions. You will collaborate with our Global Business Services Hub and Market Team to ensure optimal planning parameters in our planning systems. Your role will involve liaising with Market and Global Business Services...