L1 Network Security Technical Support Engineer

**Responsibilities**: - Handle escalated technical issues from L1 engineers. - Provide advanced troubleshooting for customers across Azure, AWS and Oracle OCI services and architectures. - Create and maintain technical documentation and runbooks. - Mentor L1 engineers and conduct knowledge transfer sessions. - Identify patterns in customer issues and...

**Votre rôle**: The responsibilities will include but not limited to: - Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability. - Act as Second level of support and deliver different security services management aspects: incident, change, release,...

**Votre rôle**: Roles and Responsibilities: Leadership: Lead and manage a high-performing team of L2, L3 engineers, and Patch Managers. Mentor team members, fostering technical growth and ensuring alignment with organizational goals. Develop and maintain schedules for patch management, system upgrades, and troubleshooting tasks. Act as the primary...

**Responsibilities** - Lead complex technical investigations and architectural reviews. - Drive technical solutions for enterprise customers across Azure, AWS, and Oracle OCI. - Create technical content, including white papers and best practices. - Mentor L1/L2 engineers and conduct training sessions. - Collaborate with product teams on feature requests and...

Envision Employment Solutions is currently looking for a SAP L1 Support Specialist for one of our partners, a global leader in the chemical industry field. **Job Summary**: The SAP L1 Support Specialist provides first-line support for SAP users, addressing and resolving initial technical issues and inquiries. This role involves troubleshooting, diagnosing,...

Help AG is looking for a talented and experienced Security Engineer - NGFW & DDOS who will be responsible for the creation of procedures, implementation of process development, and maintenance of security systems across internal and client environments. The Security Engineer will work closely with Management, Senior Engineers, Threat Analysts, Solution...

**The Service Operations Center (SOC) L1 Engineer is responsible for providing front-line support for Air To Ground Service monitoring, incident management and the escalation of service-related issues.** **Job Summary**: As part of the L1 A2G support team, the engineer will ensure the smooth functioning of A2G systems and services by monitoring service and...

**Votre rôle**: Responsible for the development of network planning, design, implementation services maximize the quality of the delivered services and customer satisfaction by validating the provided detailed technical design of complex VPNs in terms of feasibility, ensuring on-time and error-free implementation and proactive network auditing. Pre/Post...

About the job Senior Network Security Engineer **Purpose of the job** **To manage and support network security technology tools to meet organizational needs.** **Job location: Cairo Administrative New Capital** **Key Responsibilities**: - maintaining and trouble shooting second layer of support to theses tools - Troubleshoot raised issues from...

**Role Purpose**: Team leadership and responsible for the design and implementation of corporate security network capabilities that support reliable and secure hosted and collaborative services across the whole Vodafone Network in Europe. Responsible for the engineering of the High and Low Level Design, network implementation, testing and quality assurance...

**Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

**About SecurityScorecard**: SecurityScorecard is the global leader in cybersecurity ratings, with over 12 million companies continuously rated, operating in 64 countries. Founded in 2013 by security and risk experts Dr. Alex Yampolskiy and Sam Kassoumeh and funded by world-class investors, SecurityScorecard's patented rating technology is used by over...

**Role purpose**: - Vodafone’s IP Engineering delivers connectivity to enable carrier grade services for customers across Mobile, Fixed, IT, Cloud and Corporate. The IP Engineering spans across all markets in Europe, Egypt and India, and within the Atlantic Cluster we deliver services to the UK, Ireland, Spain and Portugal. - The team specializes on the...

**Position**: Technical Support Supervisor **Our Story** We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At **Arrow ECS**we are at the forefront of new internet security technology, providing businesses...

**Votre rôle**: Provide a professional first technical point of contact for the customer Diagnose fault-related cases by effectively utilising software diagnostics and other network/product utility programs. Provide updates as needed to the customer in order to meet performance objectives. Ensure cases are allocated to the most appropriate ‘next step’...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Votre rôle**: Provide technical point of contact for customers’ incidents. Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. Ø Document all...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: **Security Manager Job description** **Job Purpose**: - point of contact for global security topics from the customer - define the security objectives with the customer - assess, follow and improve the security level of customer’s security platforms - meet the customer and follow the customer’s satisfaction on the role Key Tasks and...

**Industry**: IT Software - **Reporting Line**: SDM-Head of Nearshore Centre - **Employment Type**: Full Time - Annual Contract - **Level**: Senior - **Location**: Cairo Office, New Cairo. - **Job Function**: Technical Position We're seeking a proficient **Security Engineer** to join our team at Crossworkers. In this position, you will be responsible for...