Converged Service Desk

Step into our world of creativity and joy! Service Desk Analyst - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

Respond to and resolve Service Desk hotline calls and tickets professionally, accurately, and in a timely manner. - Interact with all levels of staff to troubleshoot IT-related issues for Mashreq employees globally. - Consult the knowledge database or conduct online research to investigate and resolve problems with hardware, software, peripherals, VDI,...

The ICT Service Desk Administrator will be the first point of contact for our Information and Communication Technology (ICT) services, providing essential support across various IT functions with troubleshooting expertise Pay: Up to E£8,000.00 per month Ability to commute/relocate: - Cairo: Reliably commute or planning to relocate before starting work...

Jadeer is hiring on behalf of one of our clients in Cairo, Egypt. Our client is a leading IT solutions provider, specializing in cloud services, technology support, and tailored IT solutions to enhance business efficiency and productivity. **Job Title: IT Help Desk** **Scope**:We are seeking a dedicated and customer-focused IT Help Desk Support...

This is a full-time on-site role for a Front Desk Officer The Front Desk Officer will be responsible for managing receptionist duties, providing excellent customer service, handling office equipment, and assisting with office administration tasks on a daily basis. **Qualifications** - Interpersonal Skills and Customer Service proficiency - Experience in...

**Votre rôle**: The Orange Business IT Service Desk will be supporting the int'l subsidaries/business partners/ B&D and OCD globally. They receive the requests through a web tool or by phone and try to solve them using the documentation available in the knowledgebase and their IT skills and knowledge, if not, it will be escalated to the next level of...

**Job Purpose** The IT Help Desk is responsible for providing first-level technical support to end-users in a timely and efficient manner. This role involves handling user inquiries, troubleshooting basic IT issues, and ensuring the smooth operation of IT services within the organization. **Responsibilities**: - Diagnose and resolve hardware, software,...

_**SUMMARY**:_ - **Duties**:_ - _Investigates, diagnoses, and resolves system problems related to networks, software, internet access, Ciscos, and hardware for District systems users. Provides help desk services via remote access to troubleshoot and support district staff on software use._ - _Performs other assigned comparable duties within the scope of...

**Rental Desk and Logistic Team Leader**: - Functional area: Supply Chain/Logistics- Country: Egypt- City: Cairo- Company name: Atlas Copco Equipment Egypt S.A.E.- Date of posting: Nov 7, 2024 Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us...

**Job Requisition ID**:165029 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...

Key Responsibilities: 1. Guest Check-in and Check-out: Welcome guests upon arrival and ensure a smooth check-in process. Accurately complete check-in and check-out procedures, including billing and payment. Handle room assignments, and credentials, and provide an orientation to the apartment and facilities. 2. Customer Service: Act as a point of contact for...

We are currently recruiting for Airport Services Agent in Cairo, Egypt. As an Airport Services Agent, you will support the operation by providing five star service to customers at the airport terminal and help create an enjoyable airport environment for customers whilst travelling. You will ensure a quality service and adherence to safety policies and...

Front Desk Receptionist A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through...

**About the Role**: SWATX is seeking a motivated and skilled Help Desk Technician to join our Network Operations Center (NOC) team at the L1 level. As a crucial part of our IT support structure, you will be the first point of contact for technical support and issue resolution, ensuring smooth and reliable operations of our network and systems. This position...

Description **JOB TITLE** Customer Service Officer | MAF Properties | Shopping malls. **ROLE SUMMARY** The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and...

**Vacancy**: **Job title** - IT Service Delivery Analyst**Department** - Administration**Close date** - 31st Oct 2024**Location** - Cairo*** **Job description**: **Job description** - he Service Delivery Analyst role is to deliver a high level of support to all JMH Group end-users across multiple sites, providing a high level of expertise and best practices...

Description **ROLE SUMMARY** The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant...

**Votre rôle**: - Phone support to the users on their availability range. - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations in a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or...

**Key Responsibilities**: **Admin Facility** - Responsible on all AXA premises services including housekeeping & maintenance - Handle all request & complaints faced by the staff for any of facility maintenance service - Quarter report for the quality of service of the Facility Management. - Handle the staff parking logistics. - Make a purchase for items...