IT Service Desk Manager

**We’re Hiring! Front Desk Position Available!** Service First is looking for an organized, friendly, and customer-focused individual to join our team as a **Front Desk Representative!** **Location**: New Cairo **Position**: Full-Time (Rotational) **Key Responsibilities**: Manage visitor flow, calls, and recruitment-related inquiries...

**Who we are** Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for...

Respond to and resolve Service Desk hotline calls and tickets professionally, accurately, and in a timely manner. - Interact with all levels of staff to troubleshoot IT-related issues for Mashreq employees globally. - Consult the knowledge database or conduct online research to investigate and resolve problems with hardware, software, peripherals, VDI,...

Mountain View is hiring “IT project manager ” **Responsibilities**: - Developing, in conjunction with the Project Sponsor, a definition of the project. - Ensures that the project is delivered on time, to budget and to the required quality standard (within agreed specifications). - IT project manager ensures the project is effectively resourced and...

This is a full-time on-site role for a Front Desk Officer The Front Desk Officer will be responsible for managing receptionist duties, providing excellent customer service, handling office equipment, and assisting with office administration tasks on a daily basis. **Qualifications** - Interpersonal Skills and Customer Service proficiency - Experience in...

Oversee operation, implementation, and maintenance of corporate WAN/LAN. Implement and manage network security solutions (e.g., firewalls). Troubleshoot network routing, switching, and leased lines across company branches (remotely and on-site). Install and configure computer hardware, software, systems, printers, and scanners. Monitor and maintain...

Key Responsibilities: 1. Guest Check-in and Check-out: Welcome guests upon arrival and ensure a smooth check-in process. Accurately complete check-in and check-out procedures, including billing and payment. Handle room assignments, and credentials, and provide an orientation to the apartment and facilities. 2. Customer Service: Act as a point of contact for...

The IT Service Delivery Manager (ITSDM) is responsible for ensuring the efficient and effective delivery of IT services to meet business needs. This role oversees service management processes, ensures high customer satisfaction, and aligns IT service delivery with organizational goals. The ITSDM works closely with internal teams, vendors, and stakeholders...

Prime Scan and Lab is hiring a Receptionist **Responsibilities**: - Extend a warm greeting to patients as they arrive. - Manage incoming phone calls and inquiries. - Schedule patient appointments efficiently. - Verify and maintain patient information accurately. - Handle payment collection with professionalism. - Maintain and organize patient records. -...

**Votre rôle**: - Phone support to the users on their availability range. - Provide timely and professional technical support for all IT incidents received by phone or through the web self-service tool. - Respond to all escalations in a timely manner in line with the Incident Handling Policy. - Diagnose incidents utilizing administration tools or...

**About the Role**: SWATX is seeking a motivated and skilled Help Desk Technician to join our Network Operations Center (NOC) team at the L1 level. As a crucial part of our IT support structure, you will be the first point of contact for technical support and issue resolution, ensuring smooth and reliable operations of our network and systems. This position...

Description **ROLE SUMMARY** The position is mainly responsible for the day to day smooth operations of the Customer Service Information Desk or booth ensuring that all customer service related activities is carried out in accordance with the prescribed policies and guidelines and the services provided are of the highest level standards to ensure a pleasant...

**Votre rôle**: The purpose of Senior Service Readiness Manager is to lead the customer Journey rom Build to Run, to ensure smooth Transition of the Business and manage the activities related to Unified Communication solutions (EIC), process knowledge transfer and sharing all the Business requirement between Delivery, Life Cycle & Expertise teams. DUTIES &...

**Votre rôle**: 1. To provide a professional first technical point of contact for the customer. 2. Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. 3. Provide updates as needed to the customer in order to meet performance objectives. 4. To ensure cases are allocated to the most...

**Key Responsibilities**: **Admin Facility** - Responsible on all AXA premises services including housekeeping & maintenance - Handle all request & complaints faced by the staff for any of facility maintenance service - Quarter report for the quality of service of the Facility Management. - Handle the staff parking logistics. - Make a purchase for items...

**Additional Information** **Job Number**24182829 **Job Category**Rooms & Guest Services Operations **Location**Marriott Mena House Cairo, 6 Pyramids Road, Cairo, Egypt, Egypt, 12556 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of hospitality and...

**Additional Information** **Job Number**25015152 **Job Category**Rooms & Guest Services Operations **Location**Cairo Marriott Hotel & Omar Khayyam Casino, 16 Saray El Gezira Street, Cairo, Egypt, Egypt, 11211 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

**Additional Information** **Job Number**24218518 **Job Category**Rooms & Guest Services Operations **Location**The St. Regis New Capital Cairo, New Administrative Capital, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office functions...

**Additional Information** **Job Number**24164740 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Residences New Cairo Al Jazi First, 42 El Hegaz Street Mohandessin, Giza, Cairo, Egypt, Egypt **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that...

**YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.**: Would you like to become part of the world's most international company? A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people...