Business Support Associate

**Votre rôle**: Project scope management: - Responsible for delivering the agreed outcomes required from the project. - Conduct stakeholder analysis, define and manage customer expectations both stated and un-stated. Project Time management: - Estimate times for all activities and prepare delivery schedule. - Control performance to meet the deadlines...

**Votre rôle**: - Troubleshooting and resolving issues related to Cloud infrastructure, networking, security, SAAS & PAAS. - Collaborating with cross-functional teams to escalate and resolve complex technical issues. - Monitoring and optimizing cloud resources to ensure optimal performance and cost efficiency. - Contributing to the development of knowledge...

Description **JOB TITLE** Associate Manager - Seller Support | MAF Retail | Retail Corporate Egypt **ROLE SUMMARY** The Associate Manager - Seller Support is responsible for helping and support sellers operating on the marketplace platform. The primary objective is to ensure a seamless selling experience and optimize order fulfilment by addressing seller...

**Votre rôle**: **Job Purpose**: - To provide support throughout the case excellence process to IT Services Customers, including processing of customers calls/inquiries, case opening, qualification and management, troubleshooting and resolution. - To be responsible for the management of both proactive and reactive cases ensuring a professional and...

Job Title: Associate - Business Research (Data & Operations) **Responsibilities**: Conducting web research on commercial entities through open public domain search Maintains operations by following policies and procedures; reporting needed changes Initiate outbound calls through telephonic interviews for sourcing information Source company data from...

**Votre rôle**: **Job purpose** The CTIO department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. **Key Tasks and Responsibilities** The business Analyst will be...

**Votre rôle**: - Provide comprehensive support to IBO Customers via the Service Excellence Process, including handling customer inquiries, incident and change management, troubleshooting, and resolution- - Manage both proactive and reactive incidents, ensuring consistent and high-quality service delivery to customers- - Serve as the primary point of...

**Position**:Business Monitoring associate** **Position Purpose**: The purpose of this role is to assist the Business Monitoring Team in order to achieve objectives on a daily basis. The jobholder is required to help in daily tasks, according to project deadlines, with clear attention to detail and strict quality expectations. **Duties and...

**Votre rôle**: To provide support through the Service Excellence Process to GDO Customers: 1- Processing Customers calls/inquiries. 2- Incident Management. 3- Change Management. 4- Ensuring a professional and consistent delivery of quality services to our customers. 5- Will act as a professional first point of contact for the customer. 6- Accurately log...

**Votre rôle**: As a valued member of the L1 Integrated Solutions Team, your role serves a critical purpose as the first professional touchpoint for our customers. Your key responsibilities include proficient troubleshooting and conducting initial technical investigations. Additionally, you will play a pivotal role as a bridge connecting diverse...

**Votre rôle**: - Provide technical point of contact for customers’ incidents. - Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams. - Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs. - Document all...

**Votre rôle**: **Job purpose** The CTIO department is in charge of decision-making information systems, serving Orange Business different line of businesses such as marketing, pre-sales, sales, production, after-sales services, and customer-service for both France and international domains. In this context, the **ServiceNow development Cairo Team** is a...

**Votre rôle**: **Responsibilities**: The scope of this job is to ensure the following tasks on a 24x7 basis (on-call basis): - Handle, diagnose and route in real-time incoming trouble tickets. - Support and Resolve all incidents in the scope of the team. - Responsible for 2nd level technical support and escalation managers. - Responsible to support the...

**Votre rôle**: - Provide a professional first technical point of contact for the customer - Diagnose fault-related cases by effectively utilizing software diagnostics and other network/product utility programs. - Provide updates as needed to the customer in order to meet performance objectives. - Ensure cases are allocated to the most appropriate ‘next...

**PURPOSE OF ROLE** A DocuCare Associate provides the services delivery support to the client by providing contractual break/fix support, predominately on Office devices. Objectives of position are to deliver operational excellence (in line with the contract Statement of Work) and customer service interface. The position is an associate delivery operations...

Our Global Supply Chain is a network of more than 300 manufacturing plants, distribution centers and other facilities designed and located to support our direct sales, marketing and distribution activities. We enable company growth by delivering savings through more efficient operations and high levels of service that create competitive advantage while...

**Votre rôle**: At the crossroads of the key issues for the success of the cloud (security and reliability), the Business Security Officer is involved in a wide variety of activities, for which the qualities of analysis and flexibility are essential. - Carry out expert assessment and consultancy work (risk analysis, pentesting, vulnerability audits,...

**Votre rôle**: The Associate Security Project Manager is an empowered project management role with full end-to-end responsibility to deliver and control results, time, resources and quality for all Security Projects. The role of the Associate Security PM is to lead a number of small to medium scale projects, or to lead a security stream on a large scale...

JLL supports the Whole You, personally and professionally. **Responsibilities**: **Job Title**: Business Support Liaison **Job Summary**: We are seeking a proactive and detail-oriented Business Support professional to support our clients Corporate Services (CS) operations team on a 6 month secondment appointment. You will be responsible for coordinating...

**Associate, Sales Operations** - Location: Cairo, Egypt - Function: Sales **Overview** As the Associate, Sales Operations, you are expected to support the commercial team, by providing data analysis & insights. You will cooperate closely with customer marketing team to develop & execute trade marketing tools. **Responsibilities** - Category Management In...