Customer Service Assistant
3 weeks ago
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Knowing our products inside and out so that you can answer questions.
- Ensure customer satisfaction and provide professional customer support.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Providing feedback on the efficiency of the customer service process.
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Customer Service Assistant
2 weeks ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 160260 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Customer Service Assistant
3 weeks ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 159443 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Site Administrative Assistant Customer Service
3 weeks ago
Cairo, Egypt Amazon Full timeSite Administrative Assistant, Customer ServiceBasic Qualifications 2+ years of professional or military experience1+ years of working with computers and Microsoft Office products and applications experienceExperience with Microsoft Office products and applicationsWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays3+ years...
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Customer Service Assistant in English
3 weeks ago
Cairo, Egypt Amazon Egypt Mea Full timeAs an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You’ll be the first point of contact for our Bilingual (Arabic+English) speaking customers by answering their requests through phone, chat and/or email – this includes everything from order and product questions to...
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Arabic Customer Service
3 weeks ago
Cairo, Egypt NAOS Solutions egypt Full timeResponsibilities:Memorizing the prices and features of each offer.Confirming customers' language preferences as you assist them.Addressing queries, complaints, and recommendations furnished by customers.Redirecting customers to the pertinent department, if needed.Deferring to management in instances of uncertainty.Processing exchanges and refunds in ways...
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Customer Service Supervisor
3 weeks ago
Cairo, Egypt GUC Egypt Full timeSupervising the Customer Service staff on their daily responsibilities.• Following up on received complaints & corresponding to sender.• Ensures adherence to GUC policies & values through monitoring and coaching staff.• Communicating with other departments to facilitate problem solving.• Providing staff with updated received information...
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Customer Service Executive
3 weeks ago
Cairo, Egypt SSC Egypt Full timeUtilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...
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Customer Service Specialist
3 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
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Customer Service
7 days ago
Cairo, Egypt Orange Business Services Egypt Full timeResponsibilities:Welcoming airport Guests in a polite and friendly MannerSupport Passengers & Direct them to Orange Wi-Fi ServicesInforming Passengers all Orange Services & how to connectTending to guest comfort & Assisting them with any inquires
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Customer Service Supervisor
3 weeks ago
Cairo, Egypt German University in Cairo Full timeSupervising the Customer Service staff on their daily responsibilities.Following up on received complaints & corresponding to sender.Ensures adherence to GUC policies & values through monitoring and coaching staff.Communicating with other departments to facilitate problem solving.Providing staff with updated received information & answer their...
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French customer service agent
3 weeks ago
Cairo, Egypt teleperformance Full timeFrench customer service agentCompany DescriptionTeleperformance is a global digital business services company that provides advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways globally. Our local and global presence means we champion our communities, our clients, and...
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Customer Service Assistant
3 weeks ago
Cairo, Egypt al futtaim group Full timeCustomerAttends all assigned calls promptly and courteously based on pre-set Call Center SLA’s and KPIs.Route calls to relevant Departments and follow-up where necessary.Handles customer complaint professionally and responds with efficient solutions and escalates where necessary.Briefs the Duty Manager on complaints that require management...
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Customer Service Head
3 weeks ago
Cairo, Egypt EG BANK egypt Full timeResponsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Service Manager
3 weeks ago
Cairo, Egypt Saba Eg Cairo, Egypt Full timeSupervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Service Manager
3 weeks ago
Cairo, Egypt orange egypt Full timeCreating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.
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Customer Service Agent
3 weeks ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Service Specialist
3 weeks ago
Cairo, Egypt Tyro Full timeCustomer Service Specialist - For InstructorsFull TimeTyro- Maadi, CairoPosted 7 days ago28Applicants for1 open position7Viewed0In Consideration0Not SelectedApply For Job Job DetailsExperience Needed:More Than 2 YearsCareer Level:Experienced (Non-Manager)Education Level:Bachelor's DegreeSalary:ConfidentialJob Categories:Customer Service/SupportSkills And...
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Customer service officer
3 weeks ago
Cairo, Egypt Etisalat Egypt Full timeManage large volumes of incoming and outgoing calls in a timely manner.Follow scripts and instructions assigned to calls.Identifying customer needs, clarifying information, and providing available solutions or alternatives.Providing marketing offers for the organization’s products and services if given the opportunity.Building sustainable relationships...
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Customer Service Advisor
2 weeks ago
Cairo, Egypt EgyGamer LLC Egypt Full timeResponsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...
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Customer Service Executive
3 weeks ago
Cairo, Egypt Aramex Egypt Full timeHandle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...