Customer Service Specialist

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...

Responsibilities:Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.Assisting with decisions about promotions such as discounted offers and affordable bulk packages.Ensuring that payment options and promotional tabs are configured...

Stay informed about our products, services, and policies to effectively address customer inquiries and provide accurate information.- Engage in outbound sales calls to potential customers, promoting our products or services and converting leads into sales.- Market for Anasia shop through upselling during calls.- Monitor and moderate client interactions on...

Job Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...

MG Developments is a group of specialized companies that operates in real estate investment, tourism development, and construction. The Group was incorporated in 1998 . The company has launched several successful projects and is expanding its investments to cover new areas. Role DescriptionProviding customer support via telephone, e-mail, in-personInforming...

Interact with customers over the phone to understand their banking needsProvide excellent customer service to achieve customer loyaltyResolve problems over the telephone on the spotConvert sales opportunities in order to meet financial targetsClarify and explain procedures and products over the telephoneCapture and report customer feedback towards continual...

Job SummaryThe Senior Store Services Specialist is responsible for supervising provided store services in order to ensure compliance with quality standards and resolves occurring problems within scope of authority.Key Accountabilities Ensure proper maintenance of office and stores on daily basis in assigned areas as requested by the hierarchy and in...

Job SummaryThe Senior Store Services Specialist is responsible for supervising provided store services in order to ensure compliance with quality standards and resolves occurring problems within scope of authority.Key AccountabilitiesEnsure proper maintenance of office and stores on daily basis in assigned areas as requested by the hierarchy and in...

Responsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...

We're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...

•User operation•VIP customer management•Establish good relationships with users•Build a good communication channel between users and our platform.•Fluent in English speaking and writing•Capable to work under pressure and willing to work with flexible work schedule•Skilled in communication and good at handing with...

Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.

Providing high-quality service that meets all customer needs and enhances their level of satisfaction.Research and view the latest information and products of the company and review the company’s policy from time to time.Evaluating the customer experience, writing notes, and sending reports to management periodically.Conducting customer surveys to get...

We’re looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re transforming our...

This is a full-time on-site role for a Telesales Specialist located in Maadi, Egypt. The Telesales Specialist will be responsible for conducting outbound calls to prospective leads and creating customer interest in the company's services or products. The Telesales Specialist will also provide customer support and handling inquiries via phone calls or...

Job DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...

Utilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...

Responsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...

This is a full-time hybrid role for a Sales Specialist located in Cairo, with flexibility for remote work. The Sales Specialist will be responsible for day-to-day tasks associated with sales, sales management, training, and customer service. Qualifications Strong Communication and Customer Service SkillsExperience in Sales and Sales ManagementExcellent...