Customer Service Ecommerce
1 month ago
- Inspecting landing pages, product information, checkout options, and all other pertinent website-related systems to ensure their visual appeal, accuracy, and ease of use.
- Assisting with decisions about promotions such as discounted offers and affordable bulk packages.
- Ensuring that payment options and promotional tabs are configured correctly.
- Collaborating with appropriate stakeholders to ensure the rollout of website changes.
- Inspecting and uploading customers' product reviews.
- Monitoring website traffic and customer reviews to gauge responses to site updates.
- Teaming up with our SEO Specialists to increase the online presence of our website.
- Scheduling and communicating intensive site maintenance, as needed.
- Analyzing sales-related data to predict future sales and concomitant stock requirements.
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Customer Service
1 month ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Customer Service Head
1 month ago
Cairo, Egypt EG BANK egypt Full timeResponsibilities:Supervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Service Manager
1 month ago
Cairo, Egypt Saba Eg Cairo, Egypt Full timeSupervising day-to-day operations in the customer service department.Responding to customer service issues in a timely manner.Creating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Implementing an effective customer loyalty...
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Customer Service Manager
1 month ago
Cairo, Egypt orange egypt Full timeCreating effective customer service procedures, policies, and standards.Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.Maintaining accurate records and documenting all customer service activities and discussions.Managing the approved budget of the customer service department.
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Customer Relationship Management CRM
1 week ago
Cairo, Egypt Profits Square Full time1Customer Relationship Management: Utilize the CRM system to effectively manage customer inquiries requests and orders. Build strong relationships with customers by providing exceptional communication and service. Proactively manage customer expectations throughout the car buying process.2Complaint Handling & Resolution: Be...
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Customer Service Specialist
1 month ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
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Customer Service Agent
1 month ago
Cairo, Egypt NOK for Human Capital Solutions Full timeJob DescriptionMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications,...
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Customer Service Representative
7 hours ago
Cairo, Egypt SSC Egypt Full timeCustomer Service, Customer Satisfaction, and Customer Experience skillsStrong communication skills, both verbal and writtenAbility to multi-task and manage time effectivelyAbility to work well in a teamProblem-solving and decision-making skillsPrior experience in a customer service role is preferredBachelor's degree in business, communication, or a...
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Customer Service Executive
1 month ago
Cairo, Egypt SSC Egypt Full timeUtilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...
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Customer Service Advisor
4 weeks ago
Cairo, Egypt EgyGamer LLC Egypt Full timeResponsibilities:Greeting customers and directing them to available mechanics.Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.Answering questions about service...
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Customer Service Executive
1 month ago
Cairo, Egypt Aramex Egypt Full timeHandle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...
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Customer Service Executive
1 month ago
Cairo, Egypt IGT Solutions egypt Full timeExcellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service...
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Customer Service Coordinator
1 month ago
Cairo, Egypt Misr Elkheir Foundation Full timeJob DescriptionMeet and greet walk-in all Customers (beneficiaries or donors).Acquainting the clients with service offered by the foundation.Updating the clients with the foundation of new services and campaigns.Respond to all donor's queries in a safe, timely professional manner.Preparing daily / weekly reports about the beneficiaries/donors.Communicate...
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Customer Service Executive
1 month ago
Cairo, Egypt Concentrix Egypt Full timeGreet customers in a courteous, friendly, and professional manner using agreed upon proceduresMaintain basic knowledge of client products and/or servicesPrepare complete and accurate work including appropriately notating accounts as requiredParticipate in activities designed to improve customer satisfaction and business performanceOffer additional products...
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Customer Service Officer
1 month ago
Cairo, Egypt MAJID AL FUTTAIM Egypt Full timeMaintain a thorough knowledge of the assigned Mall amenities/facilities, stores/locations, mall layout and any on-going / upcoming promotional activities including Information Desk / Booths opening and closing hours and procedures.Ensure smooth day to day operations of the Customer Service Information Desk / Booths under the direction and guidance of...
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Customer Service Representative
7 hours ago
Cairo, Egypt Majorel Egypt Mea Full timeResponsibilities:• Handling customers by Phone and Emails• Problem solving.• Build a good rapport with Clients• Respond promptly to customer inquiries.• Handle and resolve customer complaints.• Obtain and evaluate all relevant information to handle customer and service inquiries.• Follow up on customer interaction.
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Customer Service Assistant
3 weeks ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 160260 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Customer service officer
1 month ago
Cairo, Egypt مكتبات ABC Full timeResolve individual customer issues, uncover improvements, and troubleshoot and report customer experience vulnerabilities.Answering questions or inquiries that the customer needs to know.Providing high-quality service that meets all customer needs and enhances their level of satisfaction.Research and view the latest information and products of the company...
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Customer Service Supervisor
1 month ago
Cairo, Egypt GUC Egypt Full timeSupervising the Customer Service staff on their daily responsibilities.• Following up on received complaints & corresponding to sender.• Ensures adherence to GUC policies & values through monitoring and coaching staff.• Communicating with other departments to facilitate problem solving.• Providing staff with updated received information...
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Customer Service Representative
7 hours ago
Cairo, Egypt Project Growth Full timeCustomer Service RepresentativeKey Responsibilities: Community Engagement: Actively engage with the community by responding to social media comments, direct messages, SMS, and emails in a professional and fluent manner.Data Entry and Reporting: Perform accurate data entry tasks and prepare reports as required, contributing to the efficiency of...