HR Operations Senior Manager

3 weeks ago


Cairo, Egypt Chalhoub Group Egypt Full time
  • Administer benefits programs such as life, health insurances, vacation, sick leave, leave of absence, and employee assistance
  • Advise management on appropriate resolution of employee related issues
  • Assign individual objectives for employee performance management purposes, manage performance, empower staff, and provide formal and informal feedback in order to support professional development and maximize performance
  • Assist in the development of department policies and procedures in order to ensure the fulfilment of organizational requirements
  • Labour relations
  • Benefit and entitlements administration
  • Conduct investigations as needed to resolve employee relations and legal issues and advise management on appropriate resolution
  • Insurance and health benefits
  • Develop the business plan of the HR Department in line with the Division objectives and strategic objectives of Chalhoub
  • Develop, implement and coordinate policies and programs covering:
  • Ensure exit interviews of resigned staff are being conducted
  • Ensure identification and proper development and recognition of Talents within team
  • Ensure new employee induction is properly implemented
  • Ensure timely response to employees’ queries
  • Facilitate and support change efforts and champion employees’ needs
  • Finalize and follow-up on offer letters and salary certificates with GMs and management
  • Formulate and communicate the HR Department performance objectives and continuously monitor progress and alignment towards strategic objectives
  • Manage and control leaves and absences for all staff and submit data for payroll
  • Monitor the yearly budget of the department and control expenditure to ensure optimal use
  • Oversee and approve on employee separation notices and related documentation, and conduct exit interviews to disclose reasons behind separations
  • Oversee the operations of the department, provide expertise, encourage teamwork and facilitate related professional work processes in order to achieve high performance standards and staff pride in contribution
  • Prepare employee warning/separation notices and related documentations and conducts exit interviews
  • Provide counseling to employees on all work-related issues
  • Review the data entry of employees’ confidential and financial records on HRMS (promotions, raises, performance appraisals...)
  • Supervise staff turnover reports generation (New Comers, Leavers and total headcount), KPI report of services and internal memos provided

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