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Technical Support Engineer

4 weeks ago

Cairo, Egypt MICROSOFT Full time
  • Responding to technical support tickets.
  • Contacting clients to find out the nature of the technical or IT issue.
  • Linking to clients' computers via remote access.
  • Traveling to clients' office or server location.
  • Installing new hardware, software, and networking systems.
  • Diagnosing and troubleshooting hardware, networking, and software issues.
  • Proposing simple and effective solutions.
  • Providing basic software training.

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