Technical Support Engineer

2 weeks ago


Cairo, Cairo, Egypt Spectro Systems Full time

Job Description:

  • Responsible for overseeing projects' Installation and POC with our partners.
  • Ensuring proper verification and performance implementation for existing and new projects.
  • Conducting training sessions for partners/clients on newly installed hardware products.
  • Validating system functionality by executing an operational checklist to ensure proper equipment operation.
  • Experience in handling engineering documents and technical submissions.
  • Collaborating with project managers in quote preparation and providing detailed project plans and work breakdown.
  • Creating documentation for completed projects and conducting customer follow-ups post-installations.
  • Providing technical client support and resolving issues remotely or on-site.
  • Conducting live demos to introduce hardware products to clients.
  • Managing the software installation process for clients according to Company standards.
  • Coaching and leading partners' hardware technicians.

Job Requirements:

  • Bachelor's degree in Engineering with specialization in Electronics and Communications.
  • Minimum of 3 years of experience in a related field.
  • Proficiency in English language.
  • Adaptability to varying work conditions and handling emergency cases.
  • Proven experience in problem analysis and software problem resolution.
  • Ability to thrive in a fast-paced agile environment that requires critical thinking and strong problem-solving skills.
  • Excellent written and verbal communication skills.
  • Capability to build rapport and motivate team members at all levels effectively.
  • Adept at managing multiple tasks concurrently.
  • Strong computer skills and proficiency in utilizing Internet and Microsoft Office tools such as Outlook, Word, PowerPoint, and Excel.


  • Cairo, Cairo, Egypt Concentrix Full time

    Job Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...


  • Cairo, Cairo, Egypt myGwork Full time

    As a Technical Support Engineer in the Modern Work (MW) team, you will deliver world-class support for our global customers on their digital transformation journey. You will provide valuable support solutions on a wide range of technologies, specifically Exchange, Exchange Transport, Windows Servers and Client Access, that elevate our customers' trust in...


  • Cairo, Cairo, Egypt Location Solutions Full time

    We are looking for technical support engineer for our team with following specifications:Job responsibility You will be responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments. Research, diagnose, troubleshoot, and resolve customer issues in an...


  • Cairo, Cairo, Egypt Dell Technologies Full time

    Technical Support EngineerJoin us as a Technical Support Engineer on our Product Services team in Egypt to do the best work of your career and make a profound social impact.What you'll achieveAs a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT...


  • Cairo, Cairo, Egypt Orange Business Full time

    About the role:Provide technical point of contact for customers' incidents.Ø Owns the resolution responsibility of the reported customer incidents either solely or with the help/intervention of other teams.Ø Diagnose fault-related incidents by effectively utilizing software diagnostics and other network/product utility programs.Ø Document all...


  • Cairo, Cairo, Egypt Motorola Solutions Full time

    Company Overview:At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.As a global leader in public safety and enterprise security, we create and connect the technologies that help to...


  • Cairo, Cairo, Egypt Arrow Electronics Full time

    Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...


  • Cairo, Cairo, Egypt Arrow Electronics Full time

    Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...


  • Cairo, Cairo, Egypt Shell Full time

    The Role:Rashpetco/Burullus is a Joint Venture (JV) company operating one of Egypt's largest gas fields. The JV is the operator of the WDDM (West Delta Deep Marine) Field, which includes offshore wells/ control platform and the 2.3 BCFD gas treatment plant capacity located at Idku. WDDM production supplying gas to the National Grid and to the adjacent "Egypt...


  • Cairo, Cairo, Egypt EgyGamer LLC Egypt Full time

    Responsibilities:Responding to technical support tickets.Contacting clients to find out the nature of the technical or IT issue.Linking to clients' computers via remote access.Traveling to clients' office or server location.Installing new hardware, software, and networking systems.Diagnosing and troubleshooting hardware, networking, and software...


  • Cairo, Cairo, Egypt ELSEWEDY ELECTRIC Full time

     Collect documentation regarding the offer/order and records in order to prepare the techno-commercial quotation Provide information to the risk review process in accordance engineering proposals that meet customer's technicalrequirements Contribute to the development of new market opportunities supporting other managers/ sales in completing...


  • Cairo, Cairo, Egypt Al Ahly Momkn For E-Payment Full time

    A subsidiary of Al Ahly Capital Al Ahly Momkn is a fastevolving Fintech company committed to promoting secure convenient & seamless payment solutions and financial services for business owners service providers and consumers across Egypt.At Al Ahly Momkn we foster a culture of innovation collaboration and personal growth.We believe in empowering our...

  • Technical Support

    2 weeks ago


    Cairo, Cairo, Egypt IBM WTC Egypt Full time

    Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...


  • Cairo, Cairo, Egypt SSC Egypt Full time

    Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirementsCompany application troubleshooting and supporting during UAT and production.Execution of DB scripts/extracts as needed.React to High Severity issues technical situation that requires immediate attention.Work with...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...