Technical support specialist

4 weeks ago


Cairo, Egypt IBM Egypt Full time

About the Company

Our Client is a global leader in transportation and supply chain

Responsibilities

We re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehouse operations within the APAC

  • Drive sustainable architecture decisions in accordance with best practices for organizational success;
  • Take ownership of business and user requirements, translating them to technical documentation;
  • Design solutions to integrate different supply chain processes and systems;
  • Develop tasks and plans with technical team according to requirements;
  • Lead the delivery of solutions and ensure proper governance and documentation;
  • Manage the quality assurance process for solutions;
  • Support implementation of solutions within the region;
  • Provide guidance and mentorship to functional team members across the region;
  • Ensure service excellence for users and
Requirements
  • Degree in Information Technology, Information Systems Engineering or any relevant discipline;
  • At least 8 to 12 years of experience in a technical role within supply chain management, preferably in third-party logistics;
  • Experience in warehouse management or operations systems would be an advantage;
  • Proactiveness, passion for innovation and process improvement;
  • Process-orientation and ability to understand complex workflows well;
  • Service-oriented mindset;
  • Excellent communication and presentation skills;
  • Leadership and mentorship
Employment Details
  • Excellent compensation and benefits;
  • Supportive work culture;
  • Permanent

Get in touch with us

If you d like to explore this opportunity, please reach out to Charmaine Tan (Regn R1102130) for a confidential

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to For any request, enquiry, or feedback, please contact our Data Protection Officer ().



Degree in Computer Science, Information Systems Engineering or other relevant discipline; Certifications in enterprise architecture methodology or other relevant qualifications; At least 5 to 8 years of experience in a technical solutioning role; Track record of enterprise solution design and delivery; Strong understanding of cloud technologies including Microsoft Azure and Amazon Web Services; Understanding of IT governance and strategy; Ability to multi-task and oversee several projects at the same time; Strong analytical and problem-solving skills; Excellent communication skills and customer-centric

  • Cairo, Cairo, Egypt Rewaa Full time

    Job Purpose:Rewaa Technology Company is seeking a Technical Support Specialist for a Full-Time position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...


  • Cairo, Cairo, Egypt SSC Egypt Full time

    Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirementsCompany application troubleshooting and supporting during UAT and production.Execution of DB scripts/extracts as needed.React to High Severity issues technical situation that requires immediate attention.Work with...


  • Cairo, Egypt SSC Egypt Full time

    Company application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirementsCompany application troubleshooting and supporting during UAT and production.Execution of DB scripts/extracts as needed.React to High Severity issues technical situation that requires immediate attention.Work with...


  • Cairo, Egypt MaxAB Full time

    Founded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...


  • Cairo, Egypt FlairsTech egypt Full time

    Responsibilty:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to...


  • Cairo, Egypt Transmar egypt Full time

    System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...


  • Cairo, Egypt Transmar Cairo, Egypt Full time

    System & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...


  • Cairo, Egypt Transmar egypt Full time

    Set a backup plan for all users data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Responsible for company's surveillance system monitoring and maintenance...


  • Cairo, Egypt Winged Recruitment Full time

    Seeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...


  • Cairo, Egypt IBM WTC Egypt Full time

    Provide technical sales support for key products, programs, events, and technical assets including demos, POCs, and workshops for select client engagements.Interlock with Digital Sales Specialists (DSS) and Partner Technical Specialists (PTS) on territory strategies, opportunities, and demos.Develop and maintain strong digital selling presence, use of...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Cairo, Egypt Commvault Full time

    About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company's unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence,...


  • Cairo, Egypt Crossover Full time

    | Full-time | Part-Time | Day Shifts | Night Shifts | Health Care Assistant (HCA) apply today or call us on Would you like to make a difference in your local community? Creative Talent Club is currently sourcing Health Care Assistant (HCA) across the ; Our clients are currently looking to grow their already established,...


  • Cairo, Cairo, Egypt Concentrix Full time

    Job Title:Technical Support Engineer - Premier (Attaching CVs is a MUST)Job DescriptionThe Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware/software, or other designated client products. This position assists external/internal users of the client's technical products or services by answering...

  • Technical Support

    2 weeks ago


    Cairo, Cairo, Egypt IBM WTC Egypt Full time

    Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...

  • Technical Support

    4 weeks ago


    Cairo, Egypt IBM WTC Egypt Full time

    Assist with the, maintenance and documentation of all facets of reliable, efficient, customer service..Provide assistance to all members in the use of our computer network,workstations, and equipment.Assist with the communications and information hardware and software, with primary responsibility for clients devices systems, and their efficient...


  • Cairo, Egypt IBM Egypt Full time

    - Provide hardware remote technical support, troubleshooting and analysis assistance for hardware installation (or reinstallation), usage, configuration questions and software installation for Lenovo products- Provide technical support service delivery within established guidelines; demonstrating soft skills and technical skills that contribute to client...


  • Cairo, Egypt NCR Egypt Full time

    Responsibilities:• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, tickets via ticketing system, telephone, and email• 1st line support - troubleshooting of IT• Troubleshoot basic network issues and pulling the logs and investigation• Escalate unresolved calls to the...


  • Cairo, Cairo, Egypt Arrow Electronics Full time

    Position:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...


  • Cairo, Egypt Nuclear Power Plants Authority Full time

    Psychological support specialistSpend an interim period of no less than (4) years in the immediately lower job grade if the applicant is an employee of the agency.The administrative position of the state or the position equivalent to the lower job level if the applicant occupies a position in one of the cadresPrivate.- Proficiency in English and computers.-...