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IT Technical Support specialist
4 weeks ago
- Set a backup plan for all users data and all systems data regularly.
- Search for the most updated releases to maintain up-to date software & data file security.
- Participate in the implementation of new systems when required.
- Monitor and report system performance for all internal clients.
- Responsible for company's surveillance system monitoring and maintenance on a weekly basis.
- Manage IT hardware assets and accessories procurement upon request.
- Participate in the installation and upgrading of all software, hardware, cabling, terminals, and networking to meet users' needs.
Customer Service:
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware through standard help desk procedures upon request.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Follow up with Employees to ensure issue has been resolved.
- Run a preventive maintenance plan for all computer users.
- Track and route problems, requests, and document resolutions in FAQs knowledgebase.
- Educate employees on all company practices related to cyber security through the awareness sessions done quarterly or as agreed with Dept. Head.
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Technical Support Engineer
3 months ago
Cairo, Egypt IT Pillars Full timeJob DescriptionSupport customers and company engineers by providing troubleshooting/knowledge transfer.Provides remote technical support through the TeamViewer platform and through communication with our customers and agents.Log support tickets and track status with different team members.Support tickets coordination and followup.Develop articles/blogs for...
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Technical Support Specialist
2 weeks ago
Cairo, Cairo, Egypt Rewaa Full timeJob Purpose:Rewaa Technology Company is seeking a Technical Support Specialist for a Full-Time position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...
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Network Technical Support
2 months ago
Cairo, Egypt IT Pillars Full timeResponsibilities:Collaborating with the IT department on the deployment and maintenance of network technologies.Enhancing intranet performance and creating internet domains.Testing the exchange of data between computers, servers, modems, and routers.Installing, configuring, and updating network software, as well as maintaining hardware and network...
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Personnel Affairs Specialist
2 weeks ago
Cairo, Cairo, Egypt Alnafitha IT Full timeWe support the main organizations in the Kingdom across all industries in delivering Enterprise Transformation with a mission to help our customers grow better, focusing on efficiency. We are looking for a Personnel Affairs Specialist to work in our Human Resources Department managing Alnafitha's Customer Experiences solutions portfolio.The Personnel Affairs...
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Cairo, Egypt Alnafitha IT Full timeHandle company recruitment process (Screen filter & conduct Phone screening and facetoface interviews)Schedule organize and conduct interviews & related testsPartners with key stakeholders and hiring managers to build a bestinclass recruiting processAttend career and college fairs and similar eventsHandle candidates onboarding process.Support in Employee...
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Cairo, Cairo, Egypt Alnafitha IT Full timeJob Description:Manage the company's recruitment process, including screening, phone interviews, and face-to-face interviews.Organize and conduct interviews, tests, and engage with key stakeholders to enhance our recruiting process.Represent the company at career fairs and similar events to attract potential candidates.Handle candidate onboarding and assist...
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Solution Sales Specialist
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Senior Solution Sales Specialist Cloud &...
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Technical Support specialist
2 weeks ago
Cairo, Cairo, Egypt SSC Egypt Full timeCompany application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirementsCompany application troubleshooting and supporting during UAT and production.Execution of DB scripts/extracts as needed.React to High Severity issues technical situation that requires immediate attention.Work with...
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Technical Support specialist
4 weeks ago
Cairo, Egypt SSC Egypt Full timeCompany application administration; Deploy, configure, integrate and test the implemented solution based on Technical and Business requirementsCompany application troubleshooting and supporting during UAT and production.Execution of DB scripts/extracts as needed.React to High Severity issues technical situation that requires immediate attention.Work with...
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Personnel Affairs Specialist
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Personnel Affairs Specialist to work on...
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Technical Support Manager
3 weeks ago
Cairo, Egypt MaxAB Full timeFounded in 2018, MaxAB is a rapidly growing food and grocery B2B e-commerce and distribution platform that serves a network of traditional retailers (mom-and-pop stores) across the MENA region. Using proprietary technology, MaxAB offers a transformative pull-driven supply chain and a tech-product that empowers both traditional retailers and suppliers. MaxAB...
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Technical support specialist
4 weeks ago
Cairo, Egypt IBM Egypt Full timeAbout the CompanyOur Client is a global leader in transportation and supply chain ResponsibilitiesWe re looking for a process-driven, user-focused Solution Architect to provide technical leadership on the internal architecture and technology roadmap for logistics warehouse operations within the APAC Drive sustainable architecture decisions in accordance...
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Technical Support Specialist
1 month ago
Cairo, Egypt FlairsTech egypt Full timeResponsibilty:Identifying hardware and software solutions.Troubleshooting technical issues.Diagnosing and repairing faults.Resolving network issues.Installing and configuring hardware and software.Speaking to customers to quickly get to the root of their problem.Providing timely and accurate customer feedback.Talking customers through a series of actions to...
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Technical Consulting Professional
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Consultant to work on our...
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Technical Support Specialist
4 weeks ago
Cairo, Egypt Transmar Cairo, Egypt Full timeSystem & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...
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Technical Support Specialist
4 weeks ago
Cairo, Egypt Transmar egypt Full timeSystem & SecuritySet a backup plan for all users' data and all systems data regularly.Search for the most updated releases to maintain up-to date software & data file security.Participate in the implementation of new systems when required.Monitor and report system performance for all internal clients.Manage company's surveillance system monitoring...
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Technical Consulting Professional
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Customer Success Consultant Engineer to work...
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Technical Project Manager
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger but also on efficiency and not just effectiveness.We are currently searching for an enthusiastic and innovative Project Manager to work on our Project...
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Junior Technical Support Analyst
2 months ago
Cairo, Egypt Winged Recruitment Full timeSeeking a role where you can immerse yourself in the dynamic realm of technical support and kickstart your career journey? Winged Recruitment, a leading force in talent acquisition, is thrilled to present an exceptional opportunity crafted for aspiring Junior Technical Support Analysts. With our dedication to fostering innovation in remote work culture and...
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Technical Sales Professional
4 weeks ago
Cairo, Egypt Alnafitha IT Full timeWe support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness. We are currently searching for an enthusiastic and innovative Technical Sales Professional to work on...