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Lead Sev-1 and Sev-2 incident resolution end-to-end. Design and implement permanent fixes. Build and enhance automation and support tools. Ensure full compliance with contracts and SLAs. Analyze service trends and lead continual service improvement. Act as the owner of client satisfaction and feedback. Translate client needs into technical actions. Lead...

About Atos Group   Atos Group is a global leader in digital transformation with c. 56,000 employees and annual revenue of c. €7.2 billion (at the go-forward perimeter), operating in 54 countries under two brands - Atos for services and Eviden for products and systems. European number one in cybersecurity and a leader in cloud, Atos Group is committed to...

  Atos is the Atos Group brand dedicated to AI-powered, secure, end-to-end digital services. Atos designs, develops, and operates critical digital environments that drive performance, resilience and sovereignty, helping public and private organizations worldwide retain control over their data and infrastructures, while meeting regulatory...

DescriptionAs one of the most established cybersecurity companies in the world, we at NetWitness are hard at work every day helping our customers and partners better protect their organizations from cyberattacks. Our products and incident response services are used within most large enterprises, governments and militaries for incident response and threat...

DescriptionWe are looking for a technically skilled candidate with excellent interpersonal skills for the technical support engineer position. Technical support engineers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties.Dsquares specializes in offering loyalty programs that...

Job SummaryWe are looking for a Network Technical Support Engineer with 1–3 years of experience to support and maintain the organization’s network infrastructure. The role involves troubleshooting network and WiFi issues, supporting users, and ensuring stable and secure connectivity across all systems.Key ResponsibilitiesProvide first-level technical...

Job Title: Backend Technical Support EngineerWork Condition: remoteKey Responsibilities:1) Support merchants and partners with technical inquiries & issues.2) Manage technical solution guides and resolve recurring issues.3) Test merchant websites and plugins to ensure optimal performance.4) Work on side projects to improve onboarding and...

MBCOM Technologies, a VMware by Broadcom representative is a subsidiary of Midis Group and is the sole representative of VMware business across Africa, CIS, Eastern Europe (except Poland, Czech and Slovakia), plus Levant and Middle East (except Bahrain, Kuwait, Oman, Qatar, Saudi Arabia and UAE). Job Scope We are looking for Senior and Associate Technical...

A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient & seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.We believe in empowering our...

Position: Technical Support Engineer Organization: Blu Ev Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full...

Lead Sev-1 and Sev-2 incidents from diagnosis through resolution. Ensure incidents and service requests meet agreed SLAs. Analyze recurring incidents and implement permanent fixes. Prepare root cause analysis reports and corrective action plans. Build scripts, automation solutions, and support tools. Monitor aged L2 tickets and drive resolution within three...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelAssociateJob Description & SummaryAt PwC, our people in integration and platform architecture focus on designing and implementing seamless integration solutions and robust platform architectures for clients. They enable efficient data flow and optimise technology...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelManagerJob Description & SummaryAt PwC, we measure success by our ability to create the value that our clients and our people are looking for. Our reputation lies in building lasting relationships with our clients and a focus on delivering value in all we do. We’re a...

**Position:** Technical Support Engineer **Organization:** Blu Ev Blu EV, Orascom Investment Holdings e-mobility subsidiary, is reshaping urban transportation. Through its Battery-as-a-Service (BaaS) platform, Blu EV enables quick battery swaps, vehicle conversions, and access to electric mobility for individuals and fleets. With a vision toward a full...

DescriptionDescriptionWe are hiring an experienced Technical Support Engineer to join its Technical Office team remotely from Egypt.This role is strictly suited for professionals with a solid background in the lighting industry (lighting companies only), with strong hands-on experience in quotations, tendering, BOQs, and cost estimation for lighting...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryWe are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud...

Line of ServiceAdvisoryIndustry/SectorTechnologySpecialismAdvisory - OtherManagement LevelSenior AssociateJob Description & SummaryWe are seeking a skilled Cloud Support Engineer Product SME with expertise in managing L2/L3 support activities within an ITIL-aligned managed services framework. This role will be responsible for delivering advanced cloud...

Overview Program Overview The Ignite Program is a 12-month developmental internship that provides participants with hands-on experience in a corporate environment while receiving mentorship and guidance from experienced Microsoft professionals. The program aims to foster inclusion and empower individuals with disabilities to develop technical and...

**Overview** ### Program Overview The Ignite Program is a 12-month developmental internship that provides participants with hands-on experience in a corporate environment while receiving mentorship and guidance from experienced Microsoft professionals. The program aims to foster inclusion and empower individuals with disabilities to develop technical and...