Key Account Manager

2 weeks ago


Cairo, Egypt Ortho Clinical Diagnostics Full time
  • Develop sustainable long-term relationship with business partner and key influencers in the market to maintain current business growth.

  • Ensure customer satisfaction with products, solutions, services and after sales support and manage ongoing business meetings that facilitate open discussions and market visibility.

  • Prospect and support business partner for new business opportunities in the assigned territory, in addition to growing and maintaining the existing customer portfolio.

  • Qualify new leads to maintain identified business to promote a healthy sales funnel for future sales with focusing on both horizontal and vertical growth of product lines.

  • Drive profitable revenue by identifying and closing opportunities within strategic accounts.

  • Set monthly, quarterly and yearly forecast for annual business plan and ensures accuracy and achievement.

  • Achieve agreed upon sales targets and outcomes within agreed upon yearly AOP.

  • Supply Sales Manager with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

  • Support and monitor business partner’s performance with key customers within territory to ensure proper coordination to respond properly to customers’ requirements.

  • Develop strong working relationships with key stakeholders of business partners, critical customers as well as KOLs to anticipate customers’ needs and insights in your territories.

  • Product, market, and competitive intelligence - serve as resource for questions about products, services, and solutions.

  • Responsible for managing/controlling the business partner and the customers inventory to ensure in and out reagent process.

  • Follow-up on governmental and private tenders in your assigned territory, align with the distributor and feed his manager and the company with all the necessary information and actions on time.

  • Collaborate with internal stakeholders to maximize the business development in Egypt, Libya and Sudan.


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