Customer Success SpecialistSAVE

As the Director of Customer Success, you will assume a leadership role in ensuring the satisfaction and success of our clients at a strategic level. This position involves overseeing a team of Customer Success Managers, building strong client relationships, and collaborating cross-functionally to enhance overall client success. You will play a pivotal role...

As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients. This position involves building and maintaining strong client relationships, understanding their needs, and guiding them towards optimal usage of our products or services. The Customer Success Manager collaborates cross-functionally to address...

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...

Job Purpose: We are looking for a passionate Customer Success Manager who will partner with our clients and ensure their long-term success. This role is responsible for developing and maintaining relationships with key clients, identifying business opportunities and retaining customers. You Will Do: - Establish productive relationships with key personnel in...

Extensive experience in customer success management and contact center operations.Proficiency in CRM software, call center technologies, and data analysis tools.Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationships with clients

Serve as the primary point of contact for pharmacy clients in Egypt, understanding their needs and goals.Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.Provide ongoing support, training, and guidance to maximize the value of our applications.Proactively identify opportunities for clients to optimize...

Duties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...

ResponsiblityPromptly responding to customer queries via email, live chat, video, phone, and social media channels.Immediately escalating serious complaints or issues that you are not equipped to deal with.Liaising with colleagues or managers to find the best solutions to customers’ issues.Identifying common problems and escalating them to management,...

Responsibilities:Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the...

Responsibilities:• Develop and manage client portfolios.• Sustain business growth and profitability by maximizing value.• Analyze customer data to improve customer experience.• Hold product demonstrations for customers.• Improve onboarding processes.• Evaluate and improve tutorials and other communication infrastructure.•...

Responsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...

Responsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...

Responsibilities:Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.Meeting with project team members to identify and resolve issues.Submitting project deliverables and ensuring that they adhere to quality standards.Preparing status reports by gathering, analyzing,...

Manage high volume of customer contacts and communications through phone and email each dayUse contact search and productivity tools to verify contact information is accurateConduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completionDevelop a level of product knowledge to speak intelligently to customers and...

Responsibilities: Conduct self-guided research to become familiar with what products are available as well as their costs and benefits Search available products to find the best combination of quality, price, and delivery Negotiate policies and contracts with various suppliers Manage deliveries to confirm compliance with contracts Monitor...

•Summarize data in tables, charts, and graphs•Analyze and interpret sales data and retail audit data•Draft reports and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations•Review data for errors and inconsistencies•Use internal tools and data...

We are hiring Document Controller Male and Female any nationality can Below are the Job Responsibilities(link removed) scan and store documents(link removed) for accuracy and edit files, like contracts(link removed) and update technical documents ( manuals and workflows)(link removed) project-related copies to internal teams(link removed) documents in...

MG Developments is a group of specialized companies that operates in real estate investment, tourism development, and construction. The Group was incorporated in 1998 . The company has launched several successful projects and is expanding its investments to cover new areas. Role DescriptionProviding customer support via telephone, e-mail, in-personInforming...

Who You'll Work WithThe Public Sector Customer Experience involves helping to craft the customer's vision for their network and maintain a secure, state-of-the-art environment that is second to none in terms of network up time and reliability. The qualified engineer in this account will be able to have an impact on this Federal Government customer...

Responsibilities:• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship• Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success• Engage...