Customer Success Executive
1 month ago
•Summarize data in tables, charts, and graphs
•Analyze and interpret sales data and retail audit data
•Draft reports and presentations (category overview as well as issue based) building a story and finalizing conclusions and proposes recommendations
•Review data for errors and inconsistencies
•Use internal tools and data sources
•Prepare client correspondence
•Attend client meetings and presentations over the phone, virtually and in person
•Discuss analysis design to best answer client questions with Client Business Partner/client with the support of Senior team members
•Propose calculation of Quantified Business Opportunity.
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Customer Success Manager
1 month ago
Cairo, Egypt Roots Management Consultants Full timeResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...
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Director of Customer Success
1 month ago
Cairo, Egypt Simera Cairo, Egypt Full timeAs the Director of Customer Success, you will assume a leadership role in ensuring the satisfaction and success of our clients at a strategic level. This position involves overseeing a team of Customer Success Managers, building strong client relationships, and collaborating cross-functionally to enhance overall client success. You will play a pivotal role...
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Customer Success Manager
1 month ago
Cairo, Egypt Simera Cairo, Egypt Full timeAs a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients. This position involves building and maintaining strong client relationships, understanding their needs, and guiding them towards optimal usage of our products or services. The Customer Success Manager collaborates cross-functionally to address...
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Customer Success Executive
1 month ago
Cairo, Egypt AXON Full timeDuties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...
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Customer Success Specialist
1 month ago
Cairo, Egypt Grand Community Full timeExtensive experience in customer success management and contact center operations.Proficiency in CRM software, call center technologies, and data analysis tools.Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationships with clients
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Success Engagement Manager
1 month ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...
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Success Engagement Manager
1 month ago
Cairo, Egypt SSC Egypt Mea Full timeResponsibilities:• Provide concierge support for a pre-defined list of Independent Software Vendors (ISVs) developing, publishing and growing sales of applications built on the Microsoft cloud platforms as part of the Digital Sales ISV Success Program.• Be the first contact point, deliver a strong first impression and set the foundation for...
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Customer Experience Executive
1 month ago
Cairo, Egypt Transmar egypt Full timeManaging and executing customer bookings against space and equipment availability.Managing and executing documentation process.Managing and executing invoicing and BL Delivery.Completing required periodical reports.Cooperating with Sales counterpart for maximum customer retention and satisfaction.Meeting designated customer SLAs.Proactively helping customers...
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Customer Success Officer
2 weeks ago
Cairo, Egypt Aumet Full timeServe as the primary point of contact for pharmacy clients in Egypt, understanding their needs and goals.Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.Provide ongoing support, training, and guidance to maximize the value of our applications.Proactively identify opportunities for clients to optimize...
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Project Success Manager Fm
1 month ago
Cairo, Egypt Bosch Group Full timeResponsibilities:Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules.Meeting with project team members to identify and resolve issues.Submitting project deliverables and ensuring that they adhere to quality standards.Preparing status reports by gathering, analyzing,...
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Customer Success Manager Architect
1 month ago
Cairo, Egypt IBM Egypt Full timeResponsibilities:Develop and manage client portfolios.Sustain business growth and profitability by maximizing value.Analyze customer data to improve customer experience.Hold product demonstrations for customers.Improve onboarding processes.Evaluate and improve tutorials and other communication infrastructure.Mediate between clients and the...
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Customer Success Manager Architect
1 month ago
Cairo, Egypt IBM Egypt Full timeResponsibilities:• Develop and manage client portfolios.• Sustain business growth and profitability by maximizing value.• Analyze customer data to improve customer experience.• Hold product demonstrations for customers.• Improve onboarding processes.• Evaluate and improve tutorials and other communication infrastructure.•...
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Customer Service Executive
1 month ago
Cairo, Egypt Aramex Egypt Full timeExplain and promote the Shop & Ship service to potential customers to ensure a full understanding of the service.Review Mailboxes for new subscribers and log customer information into the system.Follow up on all online subscriptions, check the integrity of the logged customer information, and contact all online customers to ensure they are aware of how to...
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Senior Customer Experience Executive
1 month ago
Cairo, Egypt zVendo.com Full time• Collaborate and coordinate between the Business development and operations teams to finalize the pending transactions.• Work in conjunction with various departments and team members to facilitate the process.• Ensure that the information relevant to the business development process is available and shared efficiently & effectively within the...
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Portuguese Speaking Customer Success Specialist
2 weeks ago
Cairo, Egypt Concentrix Egypt Full timeManage high volume of customer contacts and communications through phone and email each dayUse contact search and productivity tools to verify contact information is accurateConduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completionDevelop a level of product knowledge to speak intelligently to customers and...
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Customer Success Manager
3 weeks ago
Cairo, Egypt Global Blockchain Show Full timeResponsibilities: Conduct self-guided research to become familiar with what products are available as well as their costs and benefits Search available products to find the best combination of quality, price, and delivery Negotiate policies and contracts with various suppliers Manage deliveries to confirm compliance with contracts Monitor...
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Executive Pastry Chef
1 month ago
Cairo, Egypt Intercontinental Hotels Group Cairo, Egypt Full timeResponsibilities:Operating and managing the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment.Preparing ingredients and handling baking and other kitchen equipment.Creating pastries, baked goods, and confections, by following a set recipe.Developing new recipes for seasonal...
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Executive Pastry Chef
3 weeks ago
Cairo, Egypt Marriott International, Inc & Ritz Carlton Hotel Company L.L.C. Full timeOperating and managing the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment.Preparing ingredients and handling baking and other kitchen equipment.Creating pastries, baked goods, and confections, by following a set recipe.Developing new recipes for seasonal menus.Decorating pastries and...
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Customer Service Executive
1 month ago
Cairo, Egypt SSC Egypt Full timeUtilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...
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HR Executive
4 weeks ago
Cairo, Egypt Al-Futtaim Full timeEstablished in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across...