Customer Experience Executive

Job Requirements Customer service experience is preferred Grads. Males Work location :AbbasiaRotational shifts and 2 days off rotational. Maximum age 35English typing speed 35 Words per minute. Communication and handling skills.

Job DescriptionEmail & Chat" non voice account"Air linesCustomer service/ customer supportHandling customer inquiries via Email& chatJob RequirementsSpanish: B2 Communication & Handling skillsWriting skillsVery high typing speed

Job DescriptionCentral bank of Egypt Call center agent - technical support Answer inquires and solve technical problemJob RequirementsGood in EnglishTechnical background9AM till 5pm shift Friday and Saturday off

• Collaborate and coordinate between the Business development and operations teams to finalize the pending transactions.• Work in conjunction with various departments and team members to facilitate the process.• Ensure that the information relevant to the business development process is available and shared efficiently & effectively within the...

Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)Professionally handle high volume of inquiries from clients and customersYou will be accountable for meeting individual (KPIs) and team goalsUnderstand and deliver business strategies and improve...

Janssen NEMA is recruiting for a Customer Experience Lead for Near East, Maghreb and Africa (NEMA) to be located in Egypt, Morocco, Algeria or Lebanon. At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are...

As a Business Transformation professional, you’ll provide clients with a strong analytical framework to design and activate their destination strategies, transform and drive sustainable growth. Joining one of our high-performing, globally integrated teams, you’ll work closely with our clients’ marketing, sales, and experience functions, helping to...

Interact with Breadfast customers over system, phone and email messagesDetermine customer needs and provide appropriate solutionsEmpathize with and prioritize customer needsRespond to customer inquiries on Breadfast social media channelsReview customers’ feedback and order reviews on daily basis and resolve any issues in a timely manner.Periodically...

Responsibilities:Tracking customer experiences across online and offline channels, devices, and touchpoints.Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.Aligning customer experience strategies with marketing initiatives. as well as informing customers about new...

Excellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service...

Content Creation: Work with the Content Specialists to develop and create various types of customer support content, including knowledge base articles, FAQs, troubleshooting guides, tutorials, and other resources that help customers find answers to their questions and solutions to their problems. Content Management: Organize, categorize, and maintain the...

Utilize chatbot technology to assist customers with their inquiries and provide accurate informationHandle customer complaints and resolve issues promptly in accordance with company guidelinesMaintain detailed and accurate customer logs and recordsCollaborate with team members to improve chatbot functionality and customer experienceFollow company policies...

Handle all GCS cases, follow up and close all requests.Attending customer’s inquiries by fulfilling their requirements, solve their problems, follow up their cases, and update them.Respond to all requests that are under IRT "Immediate Respond Team" as per the standard (respond within 24/7 and by 10 seconds to 10 minutes".Manage and meet customer...

Duties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...

Customer Experience & Service Management Manager Leading and driving initiatives related to the company's Customer Experience strategy.Driving Voice of Customers initiatives and providing senior leadership with customer feedback, data, and insightsEnhancing the overall customer experience across all touchpointsCollaborating with cross-functional teams...

Responsiblity:Tracking customer experiences across online and offline channels, devices, and touchpoints.Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product...

Tracking customer experiences across online and offline channels, devices, and touchpoints.Collaborating with IT developers, as well as the production, marketing, and sales teams to enhance customer services and brand awareness.Aligning customer experience strategies with marketing initiatives. as well as informing customers about new product features and...

Responsibilities:Determining the most suitable business models for start-up businesses.Developing suitable digital marketing strategies based on clients' business models.Evaluating brands' target customers to identify the social media channels that would provide the best opportunities for customer engagement.Calculating clients' return on ad...

Developing and executing the brand strategyCreating and managing brand assets such as logos taglines and marketing materialsOverseeing the development and execution of marketing campaignsMeasuring the effectiveness of marketing campaignsManaging brand relationships with customers partners and the mediaKeeping up with industry trends and best practicesAnalyze...

Greet customers in a courteous, friendly, and professional manner using agreed upon proceduresMaintain basic knowledge of client products and/or servicesPrepare complete and accurate work including appropriately notating accounts as requiredParticipate in activities designed to improve customer satisfaction and business performanceOffer additional products...