Customer Experience Lead
Found in: beBee jobs EG - 1 week ago
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at
Summary of the job:
The Customer Experience Lead for NEMA belongs to the Center of Excellence supporting sales team through day-to-day management and maintenance of salesforce CRM system, as well as other operational databases.
Duties & Responsibilities
The Customer Experience Lead, reporting to NEMA CRM Manager, will work closely with line managers and team facing customers, across several aspects:
- As an Integrator - analyze and resolve CRM program issues in a timely and accurate fashion, as well as hold responsibility for monitoring data quality.
- As a Connector - apply proven communication and problem-solving skills to guide and assist the user group on issues related to the design, development and deployment of CRM software critical to business operations.
- As a Shaper - lead on the delivery of targeting & segmentation modelling that will enable effective marketing strategies across multiple categories and brands.
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Customer Service
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
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Italian speaking Customer Advisor for Foundever
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
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Dutch speaking Customer Advisor for Foundever
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
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OPC Lead Engineer
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Alstom Full timeReq ID:450254 At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than colleagues lead the way to greener and smarter...
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Customer Service Officer
Found in: beBee jobs EG - 2 weeks ago
Cairo, Cairo, Egypt HEINEKEN Full timeJob Purpose Acts as a liaison between the company and customers and assists with orders, complaints, and inquiries to ensure customer satisfaction. Duties and Responsibilities Takes orders through online platforms, emails or directly from the account manager. Informs customers in case of any out-of-stock products. Replies to all customer inquiries on...
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Customer Service Assistant
Found in: beBee jobs EG - 7 days ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 160260 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Operations Team Lead
Found in: beBee jobs EG - 2 weeks ago
Cairo, Cairo, Egypt World Bank Group Full timeJob DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...
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Operations Team Lead
Found in: beBee jobs EG - 3 days ago
Cairo, Cairo, Egypt World Bank Group Full timeJob DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...
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Operations Team Lead
Found in: beBee jobs EG - 11 hours ago
Cairo, Cairo, Egypt World Bank Group Full timeJob DescriptionDescription –>The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected...
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Technology Lead
Found in: beBee jobs EG - 7 days ago
Cairo, Cairo, Egypt HEINEKEN Full timeAt ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:Passion for consumers and customers Care for people and planet Enjoyment of life Courage to dream and pioneer Job PurposeActs as the link between the business and any new technology to be...
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Customer Service Assistant
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 159443 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
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Technical Lead – Platform
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Affectiva Full timeWe are looking for a Technical lead on the Platform team, the team tasked with creating/maintaining Affectiva's data pipelines and data platform. The Platform team will directly support our Machine Learning / Deep Learning Science Organization who will be your main internal clients. This will involve deep knowledge about efficient data pipelining, and...
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Processes & Controls Improvement Lead AME - P&CI AME
Found in: beBee jobs EG - 2 weeks ago
Cairo, Cairo, Egypt HEINEKEN Full timeAt ABC, we brew the joy of true togetherness to inspire a better world. A big part of that means brewing better people with the heart of our company in our four values:Passion for consumers and customers Care for people and planet Enjoyment of life Courage to dream and pioneer Are you eager to lead a team that will actively support select Operating...
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german speaking customer service agent
Found in: beBee jobs EG - 2 weeks ago
Cairo, Cairo, Egypt abcworldwide Full time" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a "two in one". General Requirements:A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales.Split approx. 50:50Starting date:ASAPSalary: negotiable (frame approx: R35-40k)Sales PartWe are...
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Customer Sales and Support Center Back Office Engineer IND
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Grundfos Full timeDo you enjoy supporting customers solving technical matters? Are you eager to join a company that is dedicated towards global climate efforts enabling a sustainable transition? As our CSSC Back Office Engineer for Industry, you will actively contribute to an efficient, productive, and collaborative CSSC Hub team by providing professional and effective...
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Sales Specialist
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt A TO Z Business Center Full timeObjectives of this Role:1- Answer phone call , Represent our company, with a comprehensive understanding of our offerings.2- Generate leads and commit to customer service by building relationships.3- grow existing relationships, maintaining an accurate, detailed client book, and developing an active, repeat customer base.4- 2-4 years in sales within a __...
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Online Sales Specialist
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt Medi Needs Full timeMain responsibilities /duties:Moderate the Facebook page and Instagram Account by replying on all messages and customer's comments.Selling our products by Phone (from social media leads) and Meet some customers in our companySubmit some reports to the section managerJob RequirementsOne year of Experience in sales &/or social media moderation is a...
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Telesales Representative
Found in: beBee jobs EG - 2 weeks ago
Cairo, Cairo, Egypt contact Full timeLooking for Telesales with good English communication skills is an advantage.Job Responsibilities:Understanding the Saudi market and having existing contacts with various clients in the region.Growing business through new leads and contacts.Identifying new revenue opportunities Building business relationships with current and potential clients.Assisting with...
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German speaking Customer Advisor for Foundever
Found in: beBee jobs EG - 2 weeks ago
Cairo, Cairo, Egypt Foundever™ Full timeÜber FoundeverTM FoundeverTM ist ein weltweit führendes Unternehmen in der Customer Experience (CX)-Branche. Mit Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für über 750 der weltweit führenden und Digital-First-Marken. Unsere innovativen CX-Lösungen, -Technologien und -Expertise sind darauf ausgelegt, die...
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Talent Pool
Found in: beBee jobs EG - 3 weeks ago
Cairo, Cairo, Egypt adidas Full timePurpose & Overall Relevance for the Organization:You contribute to the store profitability by:Meeting or exceeding store sales and profit targets Managing all resources within the store to provide a leading consumer experience Driving the proper execution of established policies, procedures, initiatives, and directives. Key Responsibilities:Analyze relevant...