German speaking Customer Advisor for Foundever
4 weeks ago
FoundeverTM ist ein weltweit führendes Unternehmen in der Customer Experience (CX)-Branche. Mit Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für über 750 der weltweit führenden und Digital-First-Marken. Unsere innovativen CX-Lösungen, -Technologien und -Expertise sind darauf ausgelegt, die betrieblichen Anforderungen unserer Kunden zu unterstützen und den Kunden in den entscheidenden Momenten ein nahtloses Erlebnis zu bieten.
Arbeiten Sie mit uns.Verfügen Sie über ausgeprägte Kommunikationsfähigkeiten in Deutsch?
Möchten Sie Ihre Karriere in einem multikulturellen Umfeld in Kairo, Ägypten, machen?
Hier ist die perfekte Gelegenheit für Sie
Treten Sie unserem deutschsprachigen Kundensupport-Team bei.
Zu Ihren täglichen Aufgaben als Kundendienstspezialist gehören:
- Stellen Sie sicher, dass alle Anfragen innerhalb des vereinbarten Zeitrahmens entsprechend den Standards des Kunden beantwortet werden, wobei alle Aspekte des Kunden- und Kundenerlebnisses auf höchstem Niveau bereitgestellt werden, und stellen Sie sicher, dass Unternehmensstandards und die Verwendung dedizierter Systeme erreicht und eingehalten werden.
- Übernehmen Sie die Verantwortung für die zugewiesenen Aufgaben und stellen Sie sicher, dass alles termingerecht und professionell ausgeführt wird.
- Machen Sie sich mit der Marke des Projekts vertraut, um den Kunden besser bedienen zu können.
- Unterstützen und umsetzen Sie die Strategien und Ziele der Abteilung, indem Sie die Verantwortung für die zugewiesenen Bereiche übernehmen.
- Entwickeln und bauen Sie bei jeder Gelegenheit innerhalb der Abteilung eigene Fähigkeiten, Kenntnisse und Erfahrungen aus, die mit der vom Unternehmen erwarteten Wachstums-, Entwicklungs- und Leistungskultur im Einklang stehen.
Um in der Rolle erfolgreich zu sein, müssen Sie über Folgendes verfügen:
- Fortgeschrittene Deutschkenntnisse (C1)
- Hervorragende Fähigkeiten im Zuhören und in der schriftlichen/mündlichen Kommunikation
- Selbstorganisation, Planungs- und Priorisierungsfähigkeiten
- Zuverlässig und in der Lage, Aufgaben mit minimaler Aufsicht auszuführen
- Fähigkeit zum positiven Umgang mit Kollegen und Vorgesetzten
- Geduld, Empathie und Fähigkeit, mit Stress umzugehen
- Fähigkeit, Selbstvertrauen bei der Weitergabe von Informationen oder im Umgang mit unruhigen Anrufern zu zeigen
Unser Angebot:
- Wettbewerbsfähige Löhne und Stabilität
- Voll bezahlte Ausbildung
- Kontinuierliche Lern-/Entwicklungsmöglichkeiten
- Wettbewerbsfähige Karrieremöglichkeiten
- Ein sicheres, freundliches, vielfältiges, unterstützendes und technologisches Unternehmen
- Internationales und multikulturelles Umfeld (Feierlichkeiten, Initiativen zur Weiterentwicklung Ihrer Fähigkeiten und Veranstaltungen zur Steigerung des Teamgeists)
Unsere Stärke und unser Erfolg liegt in der Vielfalt und die Unterschiede zwischen unseren Mitarbeitern.
Am Arbeitsplatz bieten wir Chancengleichheit, während Diversität geschätzt und respektiert wird.
Sie wählen Ihre Ziele aus und wir helfen Sie dabei sie zu erreichen
-
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Dutch speaking Customer Advisor for Foundever
4 weeks ago
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Italian speaking Customer Advisor for Foundever
4 weeks ago
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
Cairo, Cairo, Egypt Foundever™ Full timeAbout FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...
-
german speaking customer service agent
4 weeks ago
Cairo, Cairo, Egypt abcworldwide Full time" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a "two in one". General Requirements:A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales.Split approx. 50:50Starting date:ASAPSalary: negotiable (frame approx: R35-40k)Sales PartWe are...
-
Au Pair job in Cairo, Egypt
6 days ago
Cairo, Cairo, Egypt AuPair Full timeWe are looking to welcome an au pair to our home. The main reason is for my daughter to practice German. We only required simple day to day duties that involve simple activities with our 3 year old daughter while strictly speaking in German. We are a loving and fun family.
-
Customer Service
4 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:Customer Service - Chat and Email Vacancies - EnglishJob DescriptionAdvisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's products or...
-
CNX-Academy Instructor
2 weeks ago
Cairo, Cairo, Egypt Concentrix Full timeJob Title:CNX-Academy Instructor - German Speaker C1\C2Job DescriptionThe trainer is:- Responsible for day-to-day functional direction of agents within the training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations - Utilize effective...
-
Technical Support VMWare
4 weeks ago
Cairo, Cairo, Egypt Arrow Electronics Full timePosition:Technical Support VMWareJob Description:At Arrow ECS we are at the forefront of new technology, providing businesses with technical expertise. As a company we sell and maintain customer's datacenter, network and cybersecurity solutions, in the cloud or on premise. Our customers can range from small businesses to some of the biggest companies in the...
-
Community Engager
4 weeks ago
Cairo, Cairo, Egypt Careem Full timeJob SummaryThe Social Media Moderator (Community Management Executive) is responsible for advocating the brand on all social media networks. They have a deep understanding of the brand's social persona and guidelines and are accordingly able to actively engage with and grow the online community.Key responsibilities include:A-Z customer relations responsible...
-
Digital Marketing Specialist
4 weeks ago
Cairo, Cairo, Egypt ASCIT Full timeResponsibilities :-Creating and developing effective marketing plans for the company and its products.Enhancing brand awareness within the digital space, driving website traffic, and acquiring leads/customers.Creating, designing, building, and planning social media platforms (Google, Facebook, Instagram, Snapchat, Twitter, TikTok, LinkedIn).Creating and...
-
Senior Travel Consultant
4 weeks ago
Cairo, Cairo, Egypt Travayage for tourism marketing Full time"Experience requirements include: a proven track record in tour operations, a minimum of 2 years in a similar role, and a comprehensive understanding of online booking systems. Demonstrated expertise in marketing within the travel industry and the ability to strategize and execute promotional campaigns will set you apart.Take the lead in shaping the future...
-
Government Liaison Associate
3 weeks ago
Cairo, Cairo, Egypt United Nations High Commissioner for Refugees (UNHCR) Full timeJOB DESCRIPTIONTerms of ReferenceInternational Relations and/or Law degree is a must.UN experience is an asset.Standard Job DescriptionGovernment Liaison Associate Organizational Setting and Work Relationships The Government Liaison Associate is a member of the Government Liaison Unit. S/he normally reports to the (Senior) Government Liaison Officer. The...
-
Senior Registration Assistant
3 weeks ago
Cairo, Cairo, Egypt United Nations High Commissioner for Refugees (UNHCR) Full timeJOB DESCRIPTIONStandard Job DescriptionSenior Registration Assistant Organizational Setting and Work Relationships The Senior Registration Assistant is a member of the Registration team. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he...
-
B1 - Certifying Engineer
3 weeks ago
Cairo, Cairo, Egypt Air Arabia Full timeJob PurposeCarries out and supervises Line maintenance tasks on Air Arabia Egypt aircrafts within the ECAA LWTR A&C License Category, ensuring the required work is performed, certified and recorded accurately and timely in accordance with Air Arabia and regulatory requirements.Key Result ResponsibilitiesOperational Excellence Reviews assigned task cards with...
-
Cook | Retail | IKEA Mall of Arabia
4 weeks ago
Cairo, Cairo, Egypt Al Futtaim Private Company LLC Full timeJob Requisition ID: 160364 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than...
-
Regional Technology Specialist
4 weeks ago
Cairo, Cairo, Egypt HEINEKEN Full timeRegional Technology Specialist - Developer Robotics and Automation Role purpose:This role is part of the GlobalD&T department of HEINEKEN International and Specifically the AMEE Regional team, D&T is proud to bring cutting-edge innovation, strong technology, and advanced analytics to HEINEKEN. With speed and agility, we ensure HEINEKEN has the technological...
-
German speaking Customer Advisor for Foundever
4 weeks ago
Cairo, Egypt Foundever™ Full timeÜber Foundever™ Foundever™ ist ein weltweit führendes Unternehmen in der Customer Experience (CX)-Branche. Mit 170.000 Mitarbeitern auf der ganzen Welt sind wir das Team hinter den besten Erlebnissen für über 750 der weltweit führenden und Digital-First-Marken. Unsere innovativen CX-Lösungen, -Technologien und -Expertise sind darauf ausgelegt,...
-
Italian speaking Customer Advisor for Foundever
4 weeks ago
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Dutch speaking Customer Advisor for Foundever
4 weeks ago
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
English speaking Customer Advisor for Foundever
4 weeks ago
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Cairo, Egypt Foundever™ Full timeAbout Foundever™ Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...
-
Cairo, Egypt Foundever Full timeEnsure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.Taking responsibility for the duties and tasks assigned to the role, ensuring that all work...
-
German speaking call center agent
3 weeks ago
Cairo, Egypt SSC Egypt Full timeWe are looking for a German Speaker who will be responsible for providing language support and assistance to our German-speaking clients and customers. You will have the opportunity to interact with clients, answer their queries, and provide them with the information they need. Additionally, you will assist in translating documents and ensuring the accuracy...
-
Cairo, Egypt Foundever Full timeEnsure all enquiries are answered to client's standard within the agreed time frame, where all aspects of the client and customer experience are delivered to the highest levels, ensuring company standards and usage of dedicated systems are attained and adhered to.Completing the agreed enquiry process through to invoicing, ensuring that all client's...
-
Customer Service Specialist
4 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeWe are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...
-
Cairo, Egypt HireOn Full timePosition: Culture and Communication Trainer Location: Cairo, Egypt or Alexandria, Egypt Employment type: Full-time. **DUTIES AND RESPONSIBILITIES**: - Develop and deliver training programs focused on enhancing communication skills, cultural sensitivity, and cross-cultural understanding, specifically tailored for German-speaking employees - Create...
-
Customer Service Associate
4 weeks ago
Cairo, Egypt Amazon Full timeCustomer Service Associate - German SpeakersMinimum age: 18 years oldHave the right to work in EgyptMinimum qualification of a high school degree - PassedExcellent communication skills in German language (both written and oral fluency)Experience working with a computerThe availability to work varying shifts from Monday to Sunday within our operating...
-
german speaking customer service agent
4 weeks ago
Cairo, Egypt abcworldwide Full time" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a “two in one”. General Requirements: A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales. Split approx. 50:50 Starting date: ASAP Salary: negotiable (frame approx.:...
-
Customer Service Executive
4 weeks ago
Cairo, Egypt IGT Solutions egypt Full timeExcellent writing and speaking skills in German (C1 Level) & English (B2 Level) Language Previous work experience in an international airline environment / operation is a valuable advantage.Previous experience in working with a booking system such as Amadeus, Galileo, Sabre is mandatory.Specialized skills required: Good Communication and Customer Service...
-
Portuguese Speaking Customer Success Specialist
2 weeks ago
Cairo, Egypt Concentrix Egypt Full timeManage high volume of customer contacts and communications through phone and email each dayUse contact search and productivity tools to verify contact information is accurateConduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completionDevelop a level of product knowledge to speak intelligently to customers and...
-
Freelance Online German DaF Teacher
4 weeks ago
Cairo, Egypt Lingoda Full timeSpeak our language!We are Lingoda. Our mission is to build bridges through lifechanging language learning.Lingoda is a fastgrowing online language school aspiring to provide a humancentric personalised and seamless learning experience unmatched by competitors.In our teacherled classes supported by the latest technologies and a unique curriculum you have the...
-
Au Pair job in Cairo, Egypt
6 days ago
Cairo, Egypt AuPair Full timeWe are looking to welcome an au pair to our home. The main reason is for my daughter to practice German. We only required simple day to day duties that involve simple activities with our 3 year old daughter while strictly speaking in German. We are a loving and fun family.
-
Cairo, Egypt citPEAK Full timecitPEAK is hiring a “Sales and Business Development Representative “- #German account to an international company having branches in most of the European countries, work location from Nasr City,Cairo or Hurghada - Net salary 20000EGP+Commission+ other benefits_ - Cold call into prospects generated by variety of outside sources - Engage and qualify...
-
Culture and Communication Trainer
6 days ago
Cairo, Egypt TOPTALENT Full time**WORK MODE** - On-Site (**Cairo**, Egypt or **Alexandria**, Egypt) **DUTIES AND RESPONSIBILITIES**: - Develop and deliver training programs focused on enhancing communication skills, cultural sensitivity, and cross-cultural understanding, specifically tailored for German-speaking employees - Create engaging and interactive training materials, including...
-
German Quality Coach
4 weeks ago
Cairo, Egypt Centro CDX Full timeJob DescriptionMonitor remote/side by side calls.Monitor unusual occurrences, report follow-up procedures, and report daily, monthly, and year-to-date comparisons.Analyze customer complaints and bad ratings and set an action plan.Analyze quality scores and share the insights along with the action plan to improve QA scores and processes.Report the repeated...