Portuguese Speaking Customer Success Specialist

Job DescriptionHandling Customers Over the phone:The main purpose is to facilitate and provide a Shein global customer experience standard.Working Conditions:9 hours rotational2 days rotational shiftsJob RequirementsFluency in English is a Portuguese .Grads only.Excellent Communication and Soft Skills Demonstrates a positive, enthusiastic, friendly attitude

Contact high growth supply partners to highlight revenue growth opportunities and maximize valueEncourage program participation through focused project sprintsCommunicate efficiently with partners through various communication methods including phone, email, messaging and webinarsUse data and dashboards to prioritize tasksTrain and inform partners on our...

Extensive experience in customer success management and contact center operations.Proficiency in CRM software, call center technologies, and data analysis tools.Excellent communication and interpersonal skills, with the ability to build rapport and establish fruitful relationships with clients

As the Director of Customer Success, you will assume a leadership role in ensuring the satisfaction and success of our clients at a strategic level. This position involves overseeing a team of Customer Success Managers, building strong client relationships, and collaborating cross-functionally to enhance overall client success. You will play a pivotal role...

As a Customer Success Manager, you will play a pivotal role in ensuring the satisfaction and success of our clients. This position involves building and maintaining strong client relationships, understanding their needs, and guiding them towards optimal usage of our products or services. The Customer Success Manager collaborates cross-functionally to address...

Duties/Responsibilities: Renegotiate and maintain major clients Demand-driven in provider accountsProcess the clients’ on-boarding Interacts with customers via telephone, email, system, online chat, or in-person to provide support and information on products or services.Collects and enters orders for new or additional products or services.Assist in...

ResponsibilitiesAct as a concierge to the company various services and internal functions, coordinating all activities and customer communicationBe the primary interface to our customers and work alongside Sales, Professional Services, Support, and Engineering to resolve any challengesServe as a trusted advisor to our customers executives and key...

About FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

About FoundeverTM FoundeverTM is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a...

We are looking for a skilled and customer-oriented German-Speaking Customer Care Agent to join our dedicated customer care team. As a Customer Care Agent, you will be the first point of contact for our customers, providing assistance and resolving their inquiries promptly and professionally. Your primary focus will be to ensure customer satisfaction, build...

Serve as the primary point of contact for pharmacy clients in Egypt, understanding their needs and goals.Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.Provide ongoing support, training, and guidance to maximize the value of our applications.Proactively identify opportunities for clients to optimize...

Responsibilities:• Supports colleagues within their respective family in a live desk environment to resolve the customer query without the need to transfer.• Owns the escalated query from front line colleagues when a customer has insisted on speaking to a manager, from within the respective family through to resolution.• Continuously seeks out...

•User operation•VIP customer management•Establish good relationships with users•Build a good communication channel between users and our platform.•Fluent in English speaking and writing•Capable to work under pressure and willing to work with flexible work schedule•Skilled in communication and good at handing with...

About Foundever™   Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...

About Foundever™   Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...

About Foundever™   Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and...

"  We are looking for a Technician, who wants to move into sales.  We are aware, that it will not be easy to find a “two in one”.    General Requirements: A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales. Split approx. 50:50 Starting date: ASAP Salary: negotiable (frame approx.:...

Responsibilities:• Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship• Quarterback sales from lead to purchase; be the main point of contact for Microsoft's customers, leading the sales strategy, overcoming objections and negotiating success• Engage...

We're looking for a Customer Order Specialist Intern to join our Commercial Operations Team in Egypt, CairoWorking for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we're transforming our industry.As the...

" We are looking for a Technician, who wants to move into sales. We are aware, that it will not be easy to find a "two in one". General Requirements:A mechanical technician (or an electrician with strong mechanical knowledge), who is interested in machine sales.Split approx. 50:50Starting date:ASAPSalary: negotiable (frame approx: R35-40k)Sales PartWe are...