Operations Team Lead

4 weeks ago

Cairo, Cairo, Egypt World Bank Group Full time


Job Description

Description

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The mission of WHO's Health Emergencies Programme (The Programme) is to build the capacity of Member States to manage health emergency risks and, when national capacities are overwhelmed, to lead and coordinate the international health response to contain outbreaks and to provide effective relief and recovery to affected populations.The Emergency Operations Unit of the Health Emergencies Programme is responsible for ensuring that emergency-affected populations have access to timely and effective health services and that they are able to cover their basic needs. This includes ensuring a strong emergency management system (based on incident management), effective and inclusive coordination mechanisms, joint assessments and planning by partners of WHO's response and the response with partners, implementation of operations and services according to agreed standards, and close collaboration with logistics and operational support.

The expansion and strengthening of operational partnerships is a key priority in order to optimize the response. EMO also leads on humanitarian policy and guidance and in this context develops new standards and shapes the global policy of the response to health emergencies. Finally, EMO engages in, representation to key interagency bodies.

Description Of Duties:

Within the framework of the delegated authority, the incumbent is assigned all or part of the following duties which are performed according to the needs and agenda:

Oversee the effective functioning of country support at regional level. Ensure that the team is supporting effectively the coordination between the three levels on technical and operational matters.Roll out Incident Management System (IMS) and ensure the coordination of corporate response through the EOC as defined in the Emergency Response Framework (ERF).Play leading role in monitoring the progress and effectiveness of WHO operations at regional level in close collaboration with Health Information Management Department; advise senior management of related priorities and issues; and capture lessons learned and promote their integration into broader WHO policy and practice, especially in collaboration with other units within and outside of the programme.Facilitate and stimulate WHO and partners contributions in support of country response operations with particular attention to partnership, planning, human resources, logistics, resource mobilization, monitoring and information-sharing.Play leading role in promotion of the overall strategic, operational and technical coherence and consistency of WHO emergency operations, including through strengthened support to the design of programmes and development of Humanitarian Response Plans.Ensure adherence to / implementation of public health guidelines and best practices, planning for response and early recovery and WHO's humanitarian planning process (Consolidated Appeals Process (CAP)/Common Humanitarian Action Plan (CHAP)/ flash appeals) and undertake contingency planning.Coordinate technical and operational support from headquarters and other sources, in support to operations for designated protracted and on-going emergencies, in line with technical standards (e.g. Sphere), best practices, protocols and guidelines (e.g. IASC).Liaise with technical departments across the Organization and support a selected number of country offices on issues related to the response to health emergencies.Lead the contribution of the team to capacity-building, training activities and exercises to strengthen operational capacities of WHO and partners; maintain and update policies, technical standards, guidelines and Standard Operating Procedures (SOPs), ensuring the adherence to interagency policies.Supervise a team of Health Emergency Officers in the performance of their roles and responsibilities, ensuring that the regional office's support is timely and effective.Provide support for humanitarian resource mobilization efforts by providing timely information on technical and operational needs in country in crisis.Work in close collaboration with the Emergency Planning and Management in identifying administrative and planning issues that require immediate action as well as with the other units of the WHE programme such as Infectious Hazard Management (IHM), Country Health Emergency and IHR (CPI), and Health Emergency Information and Risk Assessment (HIM).Provide regular (weekly) updates to senior management of key developments, challenges and operational implications for all Grade 3 and Grade 2 (infectious) emergencies for which the staff member is the focal point; alert senior management of relevant operational and security issues at country level in a timely manner; contribute to the development of briefings for senior staff and to the development of communications products.As assigned, advise other WHE units in the development and review of information products and briefings, such as talking points for press briefings, donor-related briefs and reports and other communication materials, to enhance WHO and WHE visibility at time of emergencies.Participate in the regional-level Emergency Support Team for acute emergencies as needed; deploy immediately to acute emergencies, as requested. Represent WHO to external stakeholders, including donors and partners, with respect to specific country operations.Develop and disseminate the humanitarian policy and guidance documents on specific issues related to the response of health emergencies.

Required Qualifications:

Education:

Essential: Advanced degree (Master's degree) in medicine, public health or health related discipline.Desirable: Specialization or specific training on health emergency and/or management.

Experience:

Essential: At least ten years' field experience in implementing emergency humanitarian response operations across all phases of the disaster cycle. Managing and implementing operations in contexts of protracted and graded emergencies and in developing countries. Strong knowledge in developing and implementing public health policies and strategies in the context of emergencies is an asset.Desirable: Experience with WHO, UN or UN agency or a health cluster member organization including the development of global strategies, guidelines and tools for emergency actions. Knowledge in epidemiology or international humanitarian law and human rights is an asset.

Skills:

Proven experience and expertise in the management of the health response to humanitarian emergencies and outbreaks; extensive technical knowledge, and operational skills, including early recovery/transition, combined with knowledge of UN, interagency humanitarian systems and process.Excellent communication skills to negotiate/enlist cooperation from a broad range of actors from multi-disciplinary backgrounds.Strong organizational skills complemented with ability to work in a proactive and independent manner, multi-task and produce results under pressure.Ability to work under pressure and in contexts affected by conflict. Diplomacy, tact and discretion.Use of Language SkillsEssential: Expert knowledge of English.Desirable: Intermediate knowledge of other UN language .

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